My wireless headphones from Temu arrived today, but they won't connect to my phone. How can I start the return process?

I ordered several products from TEMU on 21 November 2025, and they were shipped with iMile. The tracking number of my parcel is 6112125956849, and the delivery address is Via Rocca Cencia 5*, 00132 Roma, Italy. The courier came to this address, but at that time I was in my home country, Bangladesh, ...

Temu uses an AI-powered model to make products appear high quality, but the actual items received are nowhere near that standard. After I received my order, they told me the product had been discontinued, so I couldn’t even leave a review. If that’s the case, why did they sell it to me in the first ...

Over the past two months, I made several purchases on Temu, both from the main app and side apps like Farmland. Unfortunately, many of the items I received were defective or below expectations. For example, the flashlight arrived broken, the pajamas had visible stains, and the thermos lid was faulty...

The products shown in the images on TEMU have nothing to do with what actually arrives after placing an order. The Chinese sellers on the platform are not conducting honest trade either. I ordered a pot, but what I received was a toy meat grinder. I also ordered a toy meat grinder, and a family pool...

I realized I made an error with my order from Temu and promptly asked for a refund. The details indicate that the refund for my order from February 12th was expected to be credited to my card by February 19th. Yet, here I am, still waiting for my funds. I reached out to my bank to get clarity on the...

I made an order on Temu on February 10 and canceled it just five minutes later. It's February 19, and I'm still waiting for my refund. I reached out to Ziraat Bankası for clarification, and they verified that no refund has been issued. I have contacted Temu’s help center several times, but I continu...

I made a purchase on the Temu website, with my order totaling ₺1,377. However, I was charged twice, with two separate charges of ₺1,467 and ₺339 on my card – an overcharge that I didn’t authorize. This is extremely frustrating, and I can’t understand how such an error could happen. I need Temu to re...

I purchased a product from Temu that doesn’t work, and they refuse to refund me. They asked me to send a video as proof, promising to refund once I did. After I sent the video, they changed their stance and said they wouldn’t refund it. It’s been a week now, and they keep delaying the issue. What’s ...

I still haven't received my Temu refund after waiting for several days. I feel like I've been taken advantage of. Could you please process my refund as soon as possible? I purchased a product, unfortunately, it didn't meet my expectations. I decided to cancel it, but I haven't received a refund yet....