TEMU Suddenly Increased My Minimum Order Amount to $25

I am writing to report a problem with TEMU’s customer support and an unfair change to my account’s order conditions. Until recently, my account had a $0 minimum order amount, and I could place small orders without any minimum spend. Now, my account suddenly shows a $25 minimum order requirement to place any order. I know that many other TEMU customers still have a $0 minimum and can order without any minimum spend, so this situation feels discriminatory and inconsistent. I contacted TEMU customer support several times to ask for the $0 minimum to be restored on my account. Each time, I received the same answer that it is “not possible” to give me a $0 order minimum. In one of the chats, the representative named NOVA ROSE told me: “i wish i could do remove for you but this is not in my hand actually that is automated feature unable to remove may in future you get facility to place order without this minimum.” This answer does not resolve my problem, and they refused to transfer me to someone who could actually make a decision or offer a real solution. I am dissatisfied because I used TEMU under the expectation of a $0 minimum, and nothing was explained about why my account was changed while others still enjoy the old conditions. I request that TEMU remove the $25 order minimum from my account and restore the $0 minimum, or provide a clear and reasonable explanation for why I am being treated differently from other customers. I also expect TEMU to review the customer support process so that representatives can escalate such issues to someone who can truly help when a customer is clearly not receiving fair treatment. I would like this issue to be investigated and resolved as soon as possible, and I want written confirmation of the result.