Unknown Temu Charge on Lloyds Bank Account

On 13 August 2026 a debit of £4.90 appeared on my Lloyds Bank account in the name of Temu. I cannot see any explanation or description for this charge and I do not know what it relates to. I may previously have ordered two items from Temu which I never received, but there is no clear link shown between those orders and this £4.90 debit on my statement. I have tried to find a way to contact Temu customer service about this matter, but I have not been able to reach a proper complaints or support channel. I request a clear explanation of why £4.90 was taken from my account under Temu’s name and, if this charge is not valid or is related to undelivered items, I want the full amount to be refunded to my Lloyds Bank account.