I ordered some gifts on Temu a week ago and they still haven't shipped. How can I expedite the process?

I ordered two Kochler electric food warmers from a local warehouse through Temu. However, on February 20, my order was delivered with only one item, and the second product was never shipped. On the same day, I submitted a refund request through the app for the missing item, but the system automatica...

I am experiencing a problem with the DHL tracking numbers for the orders I placed on Temu on February 24, 2026. Temu provides a tracking code that includes letters and many numbers, but the DHL website requires a 12-digit tracking number consisting only of numbers. Because of this, I cannot use the ...

About three months ago, I ordered 8 LED chandelier lights through the Temu app. However, only 5 of the chandeliers were delivered, and 3 items that were part of the set were never shipped. I contacted Temu support multiple times regarding the missing items. Each time I was told “there is a shipping ...

I placed an order on the Temu app on 15 January 2025 from the UAE, and Temu cancelled one of the items that was very important for me. To solve this, I placed a new order for a similar item with order ID PO-209-00942702449272972, and paid a total of 134 AED. However, the same problem happened again:...

I placed several orders for clothes, health and beauty products, and household items, including a rug, through Temu.com from Wise, VA. A total of $70 was taken from my Chime Visa card, and according to my bank, this amount was transferred to a secure checking account on 12/31/25. I have documents an...

I placed a Temu order with the number 6121225046600 on 13/12/2025, with an estimated delivery date of 02/10/2026, to be delivered in Rome, Italy. I have been waiting for quite a long time and was concerned about possible problems, but today the tracking information shows that the parcel is “out for ...

I placed an order with Temu on 28 November, under order number #PO-18400041285896311688. According to the information provided by Temu, the delivery was supposed to arrive on 22 December, but it is still delayed, and I have not received my package. I am currently in South Africa, in the Northern Cap...

I placed an order on Temu on February 1, and it was shipped on the 4th. On the 8th, the status showed domestic transfer within China, and on the 14th, I received the same update again. When I contacted Temu support, they told me that the package was small and the flight had been delayed. They mentio...