Temu Order Not Delivered and Full Refund Request Pending

MR BONGANI
Temu
47

I placed an order on Temu on 26/09/2026 to be delivered to Durban, KZN, South Africa. According to the tracking information in the emails I received, the package was supposed to be delivered yesterday, but no delivery took place. I contacted Temu customer service about this non-delivery. However, the responses I received referred to a refund in a way I did not fully understand, instead of clearly resolving the issue of the missing delivery. Since I have not received the items at all and I needed them for this week, I am requesting a full refund of all monies paid for these orders without any further delay. I would like Temu to process this refund as soon as possible.

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