Tango Suspended My Account and Blocked My $2,800 Withdrawal

I have been using the Tango app on both my Android phone and my iPhone, and on 24 October 2026 my account was suspended after I tried to verify it. First I submitted my own ID, which was rejected, and then I mistakenly used my sister’s ID to try to complete the verification. After that, Tango permanently suspended my account. There is about 2,800 dollars in that Tango account, which I earned through long hours of work and I was planning to use it for my tuition. I can see on the app that the account verification is stuck on “waiting for approval,” and I later received the information that my account is permanently suspended, without any option given to correct my mistake or withdraw my balance. I respectfully request that my account be re‑evaluated, that I be allowed at least to withdraw the 2,800 dollars I have in the account, and, if possible, that my account be reactivated. I am ready to provide my correct personal ID and any additional information needed so that I can access the money I worked so hard for and pay my tuition.