Falla Logo

Falla

Falla Logo
Falla

Complaints

30 complaints
Search in results...

Falla Ignored Serious Harassment Through Private Chat

July 1 6:22 AM

About 30 minutes ago, I experienced a very disturbing incident on the Falla Voice Chat Rooms app (User ID: 5563786). Thr...

Falla Customer Support Never Responded to My Complaints

June 30 10:22 PM

I downloaded the Falla app from the Google Play Store, and the in-app games have turned into what feels like a money tra...

Falla Exposed My Photos and Ignored My Privacy Complaint

June 19 3:14 AM

I have an account on the Falla platform, which is available as both a mobile app and a website, under the username "Kaos...

Falla App Charges Reached $798 Through Google Play

June 17 11:55 PM

While using the Falla app on my old phone, I reviewed my Google Play transaction history in detail and discovered that a...

Falla Won't Refund My Accidental $4,000 Purchases

June 17 8:06 PM

While using the Falla app, I accidentally made in-app purchases totaling approximately $4,000 using my debit card. These...

Falla Please Restore My Suspended Account

June 13 11:45 PM

About four days ago, my Falla account was suspended. I believe the suspension happened because, in a moment of frustrati...

Falla Moderator Abused Authority and Banned My Account

June 13 10:52 AM

While using the Falla Voice Chat app under the account "S*** K*******"** (User ID: 676709), I experienced a very disturb...

Falla Account Ban Needs an Immediate Review

June 13 6:38 AM

About 15 minutes ago, my Falla account with the username "K***"** was permanently device banned without any explanation....

False And Defamatory Statements By Falla User ID 3111110

January 12 5:51 PM23

To the Falla Moderation/Complaints Team, My name is 爱·|☆MIMI☆ (Falla ID: 15247). I am reporting harmful behavior by user...

Falla Bans Creator Account Without Explanation After Two Years of Use

January 10 4:36 PM35

I have been using the Falla platform for about 2 years, and during this period, I regularly created content and broadcas...

Falla Complaint Filed Over Arbitrary Moderator Actions Across Panels

December 8, 2025 7:27 AM16

I am filing a complaint due to an incident I just experienced in the Uzbekistan Panel. When I entered the help and suppo...

Falla App Allows Inappropriate and Harassing User Behavior

December 6, 2025 1:37 AM17

Today, while using the Falla app, I was exposed to voice messages from a user who hid the fact that he is married, appro...

Falla App Fails to Reward Active Users in Knight Room

December 1, 2025 11:21 AM14

I am a long-time user who actively uses the Falla app every week. I am especially involved in the Knight Room and the Kn...

Falla App Allows Explicit Content and Gift-Based Exploitation

November 23, 2025 6:20 PM14

I have been experiencing a very disturbing situation in the Falla game app for a long time. There are four female users ...

Falla Panel Permanently Bans User and Ignores Appeal Attempts

November 4, 2025 1:04 PM21

I spent more than $2,000 USD on the Falla Azerbaijan panel, and because I made a withdrawal to a friend using my own fun...

Falla App Requires Gifts for Support but Fails to Inform Users

September 18, 2025 7:55 PM14

In the Falla app, when we withdraw gold, we were told that the regular dispatch support is credited every Wednesday. How...

I Was Banned Over False Claims on Falla—Please Unban My Account

July 20, 2025 11:37 PM53

I was banned from a group and had my account completely blocked due to a false accusation of sexual harassment. I have n...

1

I Won Rewards on Falla But Didn’t Receive Them

May 8, 2025 1:44 PM63

I’ve been using Falla for years, but my trust in the platform is quickly disappearing. Despite winning in the games as u...

Falla Still Hasn’t Refunded My ₺38 Google Play Purchase After a Month

March 27, 2025 11:28 PM61

I requested a refund through Google Play for a purchase I made in the Falla - Group Voice Chat Rooms app, but it's been ...

Falla Unjust Account Action – My Account Was Restricted for No Reason

January 30, 2025 5:40 PM60

Hello, today my Falla account was restricted even though I never used offensive or inappropriate language. This action w...

Falla Unjust Account Action – My Account Was Restricted for No Reason

Unauthorized Withdrawal from My Falla Account Despite Blocked E-SIM

January 12, 2025 2:17 AM60

I am outraged that money was withdrawn from my Falla account, even though my e-SIM is blocked. How is this even possible...

Brand Overview: Falla

Falla is a real-time social networking and voice chat platform that enables users to join group voice rooms, meet new people, exchange messages, and send virtual gifts. The platform is available on Android, iOS, and the web, serving users in more than 40 countries. Public records indicate that the service is operated by FALLA PTE. LTD., a Singapore-based company.

Contact Info

Customer support email: [email protected]

Industry and Operations

Falla operates in the social networking and digital entertainment industry. The platform focuses on voice-based communication, online communities, and virtual interactions through live chat rooms and in-app social features.

  • Real-time group voice chat rooms
  • Private messaging and social networking
  • Virtual gifts and in-app currency
  • Community events and online parties
  • User profiles and friend discovery
  • Subscription and in-app purchase features
  • Mobile and web-based access

User Sentiment

User feedback is mixed, with complaints commonly related to account management, moderation, virtual purchases, and customer support responsiveness.

  • Account suspensions or bans without clear explanations
  • Difficulties appealing moderation decisions
  • Concerns regarding virtual currency, gifts, and recharge transactions
  • Unexpected in-app purchase or billing issues
  • Slow or limited responses from customer support
  • Reports of unfair treatment by moderators or administrators
  • Problems recovering accounts or restoring purchases
  • Concerns about inappropriate user behavior and platform moderation

Share Your Experience

If you've experienced issues with Falla, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.