Temu Cancelled My Order After Payment Without My Permission

I placed an order on Temu for several items and paid approximately R295 (the app shows a total of R292) for order number PO-184-18861455862392233. The delivery was supposed to be made to Emalahleni, Witbank Extension 2, South Africa. On 9 October 2026, I received a notification from Temu that my order was cancelled and the status in the app appears as “Canceled.” I did not request any cancellation and I was not given a clear explanation why this happened, even though the payment for this order was already taken. I am asking Temu to explain clearly why my order was cancelled after payment and to either immediately deliver the items I paid for or refund the full amount I paid to my original payment method as soon as possible.