Temu Delivered Broken Camera and Poor Quality Trousers

I placed an order on Temu on 30 July 2026 under the order number NG021257386902, which was delivered to me on 17 August 2026. This order included a camera and a pair of track trousers. After receiving the products, I saw that the camera is not working at all despite following the normal setup and usage instructions. In addition, the track trousers are of very poor quality compared with the product description on the site and they are not my size, so I cannot use them. Because of these issues, I request a refund for both the non‑functional camera and the unsuitable, inferior track trousers from this order and would like the necessary steps for the refund process to be initiated as soon as possible.