I placed several orders on Temu that I later canceled, and I was supposed to receive a total refund of 379.32. The refun...ds were promised to be returned between March 22 and April 14, either to my credit card or via direct deposit to my account. Despite this time frame having passed, none of the 379.
I am writing to report unauthorized items that were charged and delivered to me through Temu, and to request a full refu...nd and return of these products. Around March 18 or 19, I noticed an order on my Temu account for six lights, one oven mat, and one one-tier shelf that I never authorized or approv
I have been experiencing a payment problem with my Temu credit balance since yesterday. I currently have a Temu credit b...alance of 13, and I am trying to place an order that costs 11. The app shows that the credit balance is added to the payment, but when I try to complete the purchase, it gives an e
I placed an order on Temu last week, with delivery on March 10, under order number BG2603048A7GJYG7WC-CG01 and reference... CAN93. I ordered a pair of long striped pants in size 5X, which were supposed to be black, but I received navy blue and white striped pants instead. This is not the color I select
I placed multiple orders with Temu starting on February 27, 2026, totaling over $600, all paid by debit card. These orde...rs included more than 30 items such as 2 pairs of tennis shoes, 3 women’s outfits, a TV (order number 211-00084923479672148), and various other products. All items were supposed to
On February 3, 2026, I placed an order on Temu and paid via PayPal in two separate charges of $27.46 and $25.45. These p...ayments were for orders numbered PO-211-0456 and PO-211-04561. Despite the payments going through, I never received the products associated with these orders. When I noticed that m
I placed an order with Temu on 06/02/2026 (Order no: #PO-184-10043569011832118) from George, Western Cape, South Africa.... In the app I was shown free gifts and was instructed to buy items for about R450 in order to receive the free gifts and the products I purchased for around R480. I followed these
"Thank you so much. You tried your very best to help."
On December 12, an amount of R1,200 was deducted from my FNB account under ...the name Temu, even though I did not make any purchase or authorize any tra
In October 2025, I ordered a CL-3666 Heat Massage Belt from the Temu websit...e, and the product was delivered to my address in early October. I used the
"Please note that I am satisfied and deeply appreciate the outcome. Thank you once again, and I am deeply sorry for any inconvenience caused due to my negligence and error."
I placed an order on Temu in October 2025 from South Africa, which included two bodysuits, a girl’s dress, and a few oth...er items that I no longer remember in detail. The total value of the order was around R1200. The tracking in the app only ever showed that the parcel was dispatched from the harbou
On January 7, I purchased an accessory package for the Dreame X40 Ultra vacuum cleaner through Temu. According to the pr...oduct description at the time of purchase, the package was supposed to include 4 mop pads, 4 dust bags, 2 filters, 2 side brushes, and 1 tricut brush. I specifically chose this pac
I am writing regarding my unresolved refund issue with Temu under authority code 804017. I had three separate amounts th...at were supposed to be refunded to my debit card: R1040, R50, and R70. Temu informed me that these refunds would be reflected between 29 December and 12 January, but to date, nothi
I used the friend invitation feature in the Temu app on my Android phone on January 12, 2026, to participate in a campai...gn that promises 6 free products. Although I invited more than 10 friends within the 24-hour period specified in the campaign, and many of them accepted the invitation and complete
I placed an order on Temu with tracking number 6122825052742, which contained clothing, a bag, a seat cover, and a phone... stand. Temu marked the order as delivered on 08/01/2026, but I did not receive any package. When I contacted customer service, I was told that the rider reported the order as deli
I placed several orders for clothes, health and beauty products, and household items, including a rug, through Temu.com ...from Wise, VA. A total of $70 was taken from my Chime Visa card, and according to my bank, this amount was transferred to a secure checking account on 12/31/25. I have documents an
I purchased an Attack Shark X66 Wireless Mechanical Gaming Keyboard via Temu under order number PO-203-02279534979190893.... I received the parcel on December 31, 2025. The outer package was sealed and the product box was inside. However, when I opened the box, there was no keyboard at all. The only it
"The fee was deposited into my account."
I placed three separate orders containing soap dishes and water pipe extension accessories via the Temu mobile applicati...on on 26 December 2025. I realized that I had created these orders by mistake and cancelled all of them within approximately 5 minutes. The fee for one of the three orders was refu
I ordered four different fishing supply products from Temu to be delivered to Istanbul, Turkey, and the package was deli...vered on 28 December. In my order there were two products in packs of 10, one product in a pack of 5 and one product in a pack of 50. However, in the delivery I received only three
I placed a Temu order with the number 6121225046600 on 13/12/2025, with an estimated delivery date of 02/10/2026, to be ...delivered in Rome, Italy. I have been waiting for quite a long time and was concerned about possible problems, but today the tracking information shows that the parcel is “out for
I placed an order with Temu on 28 November, under order number #PO-18400041285896311688. According to the information pr...ovided by Temu, the delivery was supposed to arrive on 22 December, but it is still delayed, and I have not received my package. I am currently in South Africa, in the Northern Cap
I placed an order on Temu with the order number 6121225950028 / PO-098-03526658391671138. Temu informed me by SMS that m...y parcel would be delivered today, so I stayed at home and waited for the delivery. Despite this, the status was later updated as if the receiver was not at home. This information
I initiated refund requests for two different orders I placed through the Temu shopping platform, but although several d...ays have passed, no refund has been made. I paid for both orders by credit card and was clearly informed that the refunds would be returned to my credit card, yet this commitment h
I am writing regarding my Temu order PO‑153‑01719395036793686, for which I have not received my refund. The order was pa...id through Easypaisa, and despite the issue being ongoing for about 5 days, the refund has still not been issued at all. I contacted Temu customer service about this situation and
