On October 2, 2025, I placed an order on Temu for a black children’s dress (Order No: 5722*******23). It has now been 11 days, yet the item has not been delivered, and I was informed that the package is stuck in customs. I specifically ordered this dress for my daughter’s birthday on October 15, but...
On September 29, 2025, I requested a refund through Temu for my order PO-203-01055717192311274. When I contacted Temu customer service, they informed me that the refund had already been processed. However, the ₺409.08 refund has still not been deposited into my credit card account. During this proc...
I placed an order on Temu for several items, including false eyelashes, bracelets, adjustable collars, dental tools, and a shirt holder. My order number is PO-203-06269871158390917. Although the products were advertised as free gifts or promotional items, I was still charged for them, and the produc...
On October 5, I placed an order on Temu with order number PO-203-07104172119671798, where I was prompted to select a lace-detailed jumpsuit for women and a fleece blanket as gifts, and I completed my order. However, after checking my card transactions, I noticed that ₺1,034.80 had been withdrawn wit...
I returned the product from my Temu order number PO-203-16338167281270009 within the legal return period because it was too short. The total amount of the item is ₺433.11. It has been about 20 days since I initiated the return, but the refund has not been credited to my original payment method, whic...
On October 4, 2025, I placed an order on Temu (Order No: PO-203-15434346591351333) for a chair worth ₺1,000. At the time of purchase, it was clearly stated that as part of a promotion, I would receive a free table and chair set as a gift. Both the promotional gifts appeared clearly in my shopping ca...
On October 4, 2025, I placed an order through Temu’s mobile app for a handheld spot welder designed for 18650 batteries. Although the product image and listing clearly showed a price of ₺780, my credit card was charged ₺1,700. Even with customs duties included, this amount is far higher than it shou...
On August 16, 2025, and August 22, 2025, I placed two orders on Temu (Order Numbers: PO-203-21359351452791313 and PO-203-08646247800951313). I canceled both orders immediately after realizing I had purchased them by mistake. However, even after a long time has passed, I still haven’t received a refu...
On September 18, 2025, an order with the number PO-203-13208544707194071 appeared in my Temu account. However, I never confirmed or placed this order myself, and I suspect that someone may have accessed my account without authorization. The transaction also appears in my order history. A total of ₺...
On September 29, 2025, I placed an order worth ₺2,145 through Temu. Between October 1–6, the credit amount was loaded into my account, but now my credit balance no longer appears. The phone number linked to my order is 05419294***. I completed my payment smoothly with a credit card. Since I could no...
On July 23, 2025, I placed an order through Temu with the number PO-203-19469739281270318. Although I canceled the order, the amount of ₺1,874.54 was still charged to my card (QNB Enpara). I was informed by Temu that the refund would be processed within 5–14 days. However, despite this period having...
Last night, I joined a free gift campaign that appeared on Temu’s own page. The page kept pushing me with messages like “Only 1 person left,” so I kept sharing my invite link for about 4–5 hours, sending it to more than 50 people. Some of them even created new accounts through my link. Despite all t...
I placed an order worth ₺1,181 through the Temu mobile app, but I canceled the order shortly afterward. I received a cancellation confirmation, but even after waiting some time, the refund has not been credited back to my Halkbank credit card account. I reached out to Temu customer service, but the...
I am experiencing a serious problem with the free products and promotions offered on the Temu app and website. When I try to claim the products shown as free, I am constantly asked to complete different steps and processes. Each time I finish a step, a new condition or additional requirement appears...
In the Hat Trick game on the Temu app, I followed the rules by sending invitations through WhatsApp and invited a total of 12 people. Those I invited downloaded the game, registered, and I even invited a new user as required. Despite this, I did not receive the promised reward. I have been experienc...
"[email protected] is my email address linked to this Temu account"
Temu claims it will give 6 free products, but it constantly pushes me to invite others and get them to sign up. Just when I think I’m about to receive...
On September 4, 2025, I placed an order from Tokat city center on Temu with order number PO-203-07526736073590848. I canceled the order within 10 minutes of placing it and made the payment with my bank card. However, despite the cancellation, the ₺985.54 refund has still not been credited back to m...
On the Temu app, I received a notification stating that, as a “loyal customer,” a ₺3000 coupon had been credited to my account. To use this coupon, I added about ₺1400 worth of products (a cordless screwdriver, a wrist massager, and another item) to my cart. However, every time I tried to check out...
On June 16, I placed an order on the Temu app for a 16,000pa cordless vacuum (Order No: PO-203-19064716780152956). The delivery information stated that it would be shipped by road and take about a month, which I accepted. However, on July 23, while I was out of town, the package was left at my addre...
On August 17, through the Temu mobile app, I ordered a raincoat and school bag but realized the items were incorrect and immediately created a return request before they were even shipped. The products were never sent, yet instead of receiving my refund of ₺1,578, I have been waiting with no result....
On August 31, 2025, I placed an order for clothing and artificial nail products through Temu. Immediately after the order, I initiated a return process. However, even after 21 days, my refund of ₺902 has not been issued. I have contacted Temu customer service multiple times, and each time I received...
On August 31, 2025, I placed an order on Temu for clothing and artificial nail products. Immediately after placing the order, I initiated a return. However, even after 21 days, my refund of ₺902 has not been processed. I contacted Temu customer service multiple times, but every time I received the s...
I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices...
On September 8, 2025, I purchased a breast pump through Temu. Since we did not like the product, we decided to return it. I followed all the return procedures correctly — I obtained the return code, used Aras Kargo for shipment, and kept the delivery details. According to the system, the return pack...