On August 16, 2025, and August 22, 2025, I placed two orders on Temu (Order Numbers: PO-203-21359351452791313 and PO-203-08646247800951313). I canceled both orders immediately after realizing I had purchased them by mistake. However, even after a long time has passed, I still haven’t received a refu...
On September 18, 2025, an order with the number PO-203-13208544707194071 appeared in my Temu account. However, I never confirmed or placed this order myself, and I suspect that someone may have accessed my account without authorization. The transaction also appears in my order history. A total of ₺...
On September 29, 2025, I placed an order worth ₺2,145 through Temu. Between October 1–6, the credit amount was loaded into my account, but now my credit balance no longer appears. The phone number linked to my order is 05419294***. I completed my payment smoothly with a credit card. Since I could no...
On July 23, 2025, I placed an order through Temu with the number PO-203-19469739281270318. Although I canceled the order, the amount of ₺1,874.54 was still charged to my card (QNB Enpara). I was informed by Temu that the refund would be processed within 5–14 days. However, despite this period having...
Last night, I joined a free gift campaign that appeared on Temu’s own page. The page kept pushing me with messages like “Only 1 person left,” so I kept sharing my invite link for about 4–5 hours, sending it to more than 50 people. Some of them even created new accounts through my link. Despite all t...
I placed an order worth ₺1,181 through the Temu mobile app, but I canceled the order shortly afterward. I received a cancellation confirmation, but even after waiting some time, the refund has not been credited back to my Halkbank credit card account. I reached out to Temu customer service, but the...
I am experiencing a serious problem with the free products and promotions offered on the Temu app and website. When I try to claim the products shown as free, I am constantly asked to complete different steps and processes. Each time I finish a step, a new condition or additional requirement appears...
In the Hat Trick game on the Temu app, I followed the rules by sending invitations through WhatsApp and invited a total of 12 people. Those I invited downloaded the game, registered, and I even invited a new user as required. Despite this, I did not receive the promised reward. I have been experienc...
"[email protected] is my email address linked to this Temu account"
Temu claims it will give 6 free products, but it constantly pushes me to invite others and get them to sign up. Just when I think I’m about to receive...
On September 4, 2025, I placed an order from Tokat city center on Temu with order number PO-203-07526736073590848. I canceled the order within 10 minutes of placing it and made the payment with my bank card. However, despite the cancellation, the ₺985.54 refund has still not been credited back to m...
On the Temu app, I received a notification stating that, as a “loyal customer,” a ₺3000 coupon had been credited to my account. To use this coupon, I added about ₺1400 worth of products (a cordless screwdriver, a wrist massager, and another item) to my cart. However, every time I tried to check out...
On June 16, I placed an order on the Temu app for a 16,000pa cordless vacuum (Order No: PO-203-19064716780152956). The delivery information stated that it would be shipped by road and take about a month, which I accepted. However, on July 23, while I was out of town, the package was left at my addre...
On August 17, through the Temu mobile app, I ordered a raincoat and school bag but realized the items were incorrect and immediately created a return request before they were even shipped. The products were never sent, yet instead of receiving my refund of ₺1,578, I have been waiting with no result....
On August 31, 2025, I placed an order for clothing and artificial nail products through Temu. Immediately after the order, I initiated a return process. However, even after 21 days, my refund of ₺902 has not been issued. I have contacted Temu customer service multiple times, and each time I received...
On August 31, 2025, I placed an order on Temu for clothing and artificial nail products. Immediately after placing the order, I initiated a return. However, even after 21 days, my refund of ₺902 has not been processed. I contacted Temu customer service multiple times, but every time I received the s...
I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices...
On September 8, 2025, I purchased a breast pump through Temu. Since we did not like the product, we decided to return it. I followed all the return procedures correctly — I obtained the return code, used Aras Kargo for shipment, and kept the delivery details. According to the system, the return pack...
On June 22, 2025, I placed a Temu order (PO-203-00292468350073745) for microfiber cloths, a Kia Sportage gear-shift knob cover, a hair clipper, and four 5 ml perfume bottles. I immediately canceled the purchase after realizing some items were wrong. The total charge was ₺1,423.18, paid by credit car...
On September 5, 2025, I ordered a DSO152 oscilloscope from Temu. The product description on the website was confusing and misleading, using information scrolling to create the impression that certain features, which did not belong to this model, were part of it. As a result, I was misled into buying...
On September 5, 2025, I ordered a DSO152 oscilloscope on Temu. The product page was misleading, as it used scrolling descriptions and presented features from higher models as if they belonged to this one. Because of this, I mistakenly purchased the entry-level DSO152 instead of the DSO510 I original...
Since September 11, 2025, I have had a ₺1,012 credit balance in my Temu account. This balance was created after I canceled a mistaken order, and the refund was issued as Temu credit instead of being sent back to my card. However, the credit cannot be used. Both in the mobile app and on the Temu web...
Over the past two months, I made several purchases on Temu, both from the main app and side apps like Farmland. Unfortunately, many of the items I received were defective or below expectations. For example, the flashlight arrived broken, the pajamas had visible stains, and the thermos lid was faulty...
On July 8, 2025, I bought a motorcycle bag with the order number PO-203-12365273720951928 via the Temu application. I canceled the order on the same day but the fee was withdrawn from my card. After the cancellation, I was asked if I wanted the refund to be made as a credit balance or to the card, s...
"My refund has been processed, thank you."
I am very disappointed with the delivery of my order from Temu. I purchased a Tesla roof sunshade (Order No: PO-203-08828727637110481, Tracking No: 71...