Approximately 9 months ago, I purchased Prada PR 14YS black and pink women's sunglasses from the Sunglass Hut counter lo...cated inside the Boyner store at Bursa Korupark Shopping Mall. Even though the product has not even completed its first year, noticeable peeling and obvious discoloration developed
I dropped off my Prada and Valentino brand t-shirts for dry cleaning at the Hoffman Dry Cleaning Çayyolu Park Avenue bra...nch. Today, when I picked up my clothes, I noticed that all the t-shirts had shrunk excessively both in length and width, rendering them completely unwearable. When I brought the
On April 25, 2026, I purchased a pair of Prada brand sunglasses. Shortly after buying the product, I noticed color fadin...g on the frame and polishing damage on the lenses. Within the first month, I went to the Opmar Serdivan AVM store, where I was told there was no problem and no action was taken. O
Relying on its quality and brand reputation, I purchased Prada brand sunglasses from Opmar Optics. Despite normal and ca...reful use, the Prada logo on the front frame fell off after only about 13 months. Following this, I sent the product to the authorized service center for inspection and repair. Ho
On April 22, 2026, my spouse bought me a pair of Prada sunglasses from a Sunglass Hut store as a birthday present. Yeste...rday, while using the sunglasses, the brand detailing with the Prada lettering on the temple fell off, which ruined the appearance of the product and is unacceptable given the bran
I purchased a Prada brand eyeglass frame approximately 4 years ago from Tital Optics in Ankara. Although 4 years have pa...ssed since the purchase, noticeable sun fading and peeling have been occurring on the frame for about a year. The resulting appearance on the product certainly does not reflect a b
On June 25, 2025, I purchased Prada brand sunglasses from the Sunglass Hut store at Adana M1. Shortly after, the "Prada"... lettering on the temple began peeling off. When I applied to the store regarding this issue on August 20, 2025, my request was rejected without any inspection, alleging that the i
I have been using the Prada SPR 14W 54D 19 2AU-5Y1 140 3P model sunglasses that I purchased from the İstanbul Marmara Fo...rum Opmar Optics store for approximately 2 years. The brand lettering on the temple of the glasses wore off on its own, leaving a black stain in its place. This situation has both
On June 6, 2026, I purchased Prada sunglasses from the İpsala Duty Free store for approximately $433, paid in installmen...ts via credit card. During the purchase, I showed a sales representative a photo of a specific Prada model and explicitly stated that I wanted that exact model. The staff member co
On 07.11.2025 I purchased “Brushed leather lace-up shoes” (order code PRA_TRPRAB7897PO) from the Prada store at İstinyeP...ark in Istanbul, via mail-order, and paid 49,800 with my credit card. I received the shoes from the store the same day. However, when I opened the box, I discovered scratches all o
On October 18, I purchased a pair of Loafer shoes from Prada’s official website and would like to return them. In accord...ance with the return policy, I emailed the designated address and provided the pickup location, following all the instructions. However, a courier was sent only once, and even then
I bought Prada sunglasses in September 2025. I have purchased many sunglasses from different brands before, but I never ...had this kind of problem. I bought black-colored sunglasses, and after 7 months, I noticed some faults on the frame—the color started to fade in 2 to 3 places. I spent $650 on thos
I purchased a pair of Prada sunglasses on April 30, 2022, and have loved wearing them nearly every day since. I was assu...red that the sunglasses came with a 3-year warranty. However, the frame started peeling, which became quite bothersome visually. Since the warranty was still valid, I took the sung
I purchased Prada sunglasses on July 31, 2024, and on the same day, while passing by a café, the sunglasses and my face ...were splashed by water from a cooling mist system. This left a mark on the frame that wouldn’t come off. I sent the sunglasses for inspection, requesting a replacement due to the d
I took my Prada women's sunglasses to Optimum Sunglass due to discoloration on the frame. After three days, they called ...me to pick them up, claiming it was a 'user error.' I was told that I shouldn’t have used the sunglasses at the beach—even though I never did since I have a backup pair. Moreover,
I purchased a pair of Prada sunglasses, and in less than a month, the brand logo on the side fell off. In May, I sent th...e glasses back under warranty, but I still haven't received them. When I called for an update, the store representative said it would take about another month for the logo to be re
Hello, I purchased a pair of Prada patterned sunglasses on 05/09/2024 with order number bey-20240509-7982752 from your w...ebsite. The gold logo on the arm of the sunglasses has completely faded. I never expected such poor quality from a brand as prestigious as Prada. This kind of issue is something yo
I took my Prada sunglasses, which developed a stain on the lens, to the Prada store at İzmir İstinye Park for inspection.... They said they needed to examine the issue, but it’s been over two months, and I’ve heard nothing. When I visited the store, they couldn’t provide any answers. The next day, when
Last year, I bought a pair of Prada sunglasses with white frames. From the moment I tried them on, they sat crooked on m...y face, so I went to the store three times to ask if there was a problem. Each time, they assured me there wasn’t. Then, the white parts of the frames began to turn yellow. I sent
I bought a Prada frame based on a friend's recommendation. About two months later, the paint on the frame started peelin...g. I returned to the store, explained the issue, and they sent it to the manufacturer. A week later, they offered me a Bulgari frame instead, as Prada was unavailable. I accepted,
I bought a pair of Prada sunglasses from Boyner a month ago, and after just one use, the frame's paint started peeling. ...When I sent them for inspection, the claim was rejected as a "user error." However, when I contacted the main distributor, they explained that sometimes a production error can caus
Hello, on June 20, 2024, I purchased a bracelet from a Prada store as a birthday gift for my father. When I gave it to h...im the following weekend, he stated that he wouldn't want to use this product at all and didn't request an exchange. On the morning of June 24, I went to the store to return the it
I purchased a pair of Prada launch model glasses from the Opal Optik Galataport store. When I got home, I realized they ...had only put the glasses in their case, without the brand's own pouch. The glasses are small, and the hard case is quite large, causing the glasses to hit the case hard when moved
The Prada glasses I bought from Atasun Optik are not as high quality as expected. On the 7th day, the glasses fell betwe...en the couch cushions and bent. I went back, and they said it was consumer error. They repaired them, but the glasses fell again and bent once more. For me, a Prada frame bending t
