Temu Package Missing Despite “Delivered” Status

I placed a Temu order with number 9262290368767376766661, which shows as “Delivered” on August 20, but I never received this package at my address. Despite the tracking status saying it was delivered, no parcel was left at my door, mailbox, neighbors, or any usual location, and I was not contacted by any delivery person. After I contacted Temu, I was told that the order was not delivered due to an incorrect address. However, I used the address that is saved on my Temu account, and I was not informed in advance that there was any problem with the address or given a chance to correct it before they marked the order as delivered. I am elderly and disabled, and this situation is causing me serious difficulty and stress. I cannot easily use apps or chatbots, and I need to speak to a real person. So far, I have not been able to reach a live representative about this issue. I urgently request a full refund for this order that I did not receive and I also insist on speaking directly with a customer service representative, preferably by phone, so that this matter can be reviewed and resolved properly. I expect Temu to investigate what happened with this shipment, explain clearly why the address was considered incorrect, and process my refund without further delay.