Temu Order Not Delivered After Expected Date

I placed an order on the Temu app on 11 September 2026 for clothes, shades and a belt to be delivered to my address in South Africa. In the app, the expected delivery date was shown as 30 September 2026, but as of today I still have not received any of the items. There has been no clear information or update explaining where my parcel is or why it has been delayed for this long. I find it very frustrating that the delivery date has passed and I am still waiting without any proper explanation. I request that Temu urgently check what happened to this order, inform me clearly about the status, and either ensure that my items are delivered as soon as possible or provide a full refund if the order cannot be fulfilled.