101 Okey Yalla Device Ban Recovery Request

I am writing regarding an unfair ban applied to my account and device on the Okey Yalla 101 application. I play the game on a Samsung Galaxy A71, and ...

I am writing regarding an unfair ban applied to my account and device on the Okey Yalla 101 application. I play the game on a Samsung Galaxy A71, and ...

I play the Yalla 101 Okey game under the username “dadaş” with the ID number 979005770. On October 8, 2025, at 4:35 p.m., I made a payment through Google Play using my card to purchase 2,700,000 chips (Transaction ID: GPA.3350-4565-6283-64188). However, the chips were never credited to my account. ...

My Okey account, which I’ve been using through Facebook for about 10 years, has been suspended without any valid reason — apparently due to complaints from other players. My account username is m****************@hotmail.com. During this entire time, I haven’t received any clear explanation, nor have...

On October 6, 2025, I encountered an issue while using the 101 Okey Android app on my Samsung S24 Ultra. As part of a free ticket offer, I downloaded and played the 2048 Blast game, successfully reaching Level 25, but the promised reward was never delivered to my account. My username is Kadir A., a...

I play 101 Okey Plus through Facebook. Yesterday around 7:30 PM, when I tried to log into the game, I received a message saying, “Your access to the game has been banned.” The screen also mentioned something about “collusive play.” I’ve never encountered an issue like this before, and my account had...

On October 3, around 2:15 AM, while playing a partnered game with my friend on the Çanak Okey Plus mobile app using my Samsung A25 phone, I received a message saying, “Your access has been permanently banned.” There was absolutely no cheating or rule violation involved — in fact, there was no opport...

For about a week, I’ve been unable to redeem my code in the Zynga Okey game on my Android device. I purchased the code from the market, but whenever I try to load it, I keep getting the same message: “Maintenance work is in progress, please try again later with your code.” I’ve tried multiple times ...

Since Saturday, September 20, 2025, I’ve been unable to log into the 101 Okey app on my Android device using guest mode. Each time I try, I receive a message that says, “Your account has been banned due to collusive play.” However, I have never engaged in collusive or side-by-side play, and I’ve nev...

In the 101 Plus Okey game, I purchased an add-on that was displayed on the App Store at a discounted price of ₺49.99, but instead I was charged nearly ₺250. This is completely misleading and unfair, and it is not the first time I have encountered such an issue with this game, which makes it even mor...

On 14/08/2025, while playing on my Samsung Galaxy A24, my Okey Yalla account was suddenly blocked without any prior warning or notification. My account ID is 34389744. There was no balance or payment activity on my account, and I have never experienced such an issue before. This block happened comp...
I use the Yalla101 Okey app on my iPhone 13 (iOS). Two days ago, without any prior warning or explanation, both my account and my device were banned. I only realized this when I tried to open the app. I immediately reached out to the support team, but instead of helping, they responded with an unhe...

On August 7, I made a payment of ₺515.13 through Xsolla with my credit card for the game 101 Okey Plus. The payment was processed successfully, and I received confirmation under receipt number 522222**. However, to my surprise, the same amount was charged a second time to my card without my authoriz...

Please can you help me? I want my Okey account to be reopened because I did not cheat. I have invested so much money into this game, and this is the value you give us—now I am even banned from playing with my friends. Please help me and reopen my account, as no one but you can do it.

I have been playing Zynga Çanak Okey for a long time, and I recently encountered a highly frustrating issue. While playing the game, my connection was suddenly lost. When I tried to reconnect, the connection dropped again. After multiple attempts to log in via Facebook, I was shocked to see a messag...

On May 22 at 19:51, I joined a table on Zynga to play Okey, but I left immediately—literally within a second. I didn’t even start the game. Despite this, the system deducted 150,000 chips from my balance as if I had sat through a full round and lost. This is completely unfair. I never played, never...

I’ve been playing 101 Okey Plus for a long time, but the experience has become extremely frustrating lately. I watch the in-game ads that are supposed to reward you with free chips, yet no chips are being credited afterward. And this isn’t a one-time glitch—it’s been happening repeatedly, and nothin...

I purchased a ticket in 101 Okey Plus for ₺24.99, but it was never added to my account. The payment was successfully processed, and the amount was deducted from my bank, yet I received nothing in return. This is completely unacceptable. I’ve reached out for help, but I haven’t received a proper res...

While playing Zynga 101 Plus Okey, my internet connection briefly dropped, and I had to rejoin the game. When I got back in, I was shocked to see that all of my chips had suddenly been wiped out—with no explanation and no warning. There was no argument, no rule violation, no chat abuse—nothing that...

I’ve been playing Yalla Okey regularly, and I’ve noticed a frustrating pattern: I win one game, and then suddenly lose the next five in a row—over and over again. This happens especially after I top up my balance. As soon as I make a payment, my win streak ends, and my points stop increasing altoget...
I’ve been unfairly muted in Yalla 101 Okey, and I’m asking for the chat ban on my account to be lifted. I’ve done absolutely nothing wrong to deserve this restriction. I play the game regularly and even spend money on it, yet my ability to communicate has been blocked without any proper reason or wa...

My Okey Plus account has been permanently banned, and I have no idea why. I always played fairly and respectfully, and I’m shocked to see that my access has been blocked without any warning or explanation. I log in using my Facebook account, and my player ID is 91113159682. I’ve already reached out...

I’ve been trying to log into Okey Plus, but every time I open the app, it immediately logs me out or crashes before I can even enter the game. I don’t know what’s causing this issue—it happens randomly and then sometimes fixes itself, only to return again shortly after. I’ve tried everything I can ...
My young son made a purchase through the Okey Yalla game without my knowledge or consent. He used my payment method to buy in-game chips, and I only found out after the transaction had already gone through. I had no idea this was happening, and I absolutely did not authorize this purchase. This situ...
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