On October 3, around 2:15 AM, while playing a partnered game with my friend on the Çanak Okey Plus mobile app using my Samsung A25 phone, I received a message saying, “Your access has been permanently banned.” There was absolutely no cheating or rule violation involved — in fact, there was no opportunity for such behavior. This is the first time I’ve ever experienced something like this.
My player ID is 90056479731, and my email address is g**************@gmail.com. Additionally, I purchased in-game chips on the evening of October 2 at around 11:00 PM, and I still had a remaining balance in my account.
I did not encounter any connection issues or unusual activity during the game, and I have not yet been able to contact customer service. I request that this unjustified ban be lifted and my access to my account be restored immediately.
I have been playing Zynga Çanak Okey for a long time, and I recently encountered a highly frustrating issue. While playing the game, my connection was suddenly lost. When I tried to reconnect, the connection dropped again. After multiple attempts to log in via Facebook, I was shocked to see a messag...
Hello, Zynga 101 Plus team, I have been an active and paying user of your app for a long time. However, on November 19, 2024, at approximately 2:45 AM, my account was suddenly banned without explanation, with a claim of "cheating." This accusation is baseless and makes no sense—why would I jeopardi...
Since Saturday, September 20, 2025, I’ve been unable to log into the 101 Okey app on my Android device using guest mode. Each time I try, I receive a message that says, “Your account has been banned due to collusive play.” However, I have never engaged in collusive or side-by-side play, and I’ve nev...
I was playing Zynga Okey 101 Plus in partner mode when my account was suddenly banned without any explanation, despite not engaging in any cheating. I have invested both time and money into the game, purchasing chips and other in-app items. It’s unfair to ban my account without providing a reason, e...
Dear Admins, My a*******@hotmail.com account was suspended from the game without any clear reason. Following that, I created another Batak Club account under a different name, which was also closed. Lastly, my a*********@gmail.com account, from which I purchased chips three times in two days, was b...
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