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VFS Global

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VFS Global

Complaints

296 complaints
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VFS Global France: Cannot Create Account Due To 999 Error

18

For the past five days I have been unable to even start my France tourist visa application because I cannot create a man...

VFS Global UK Visa Appointment Stuck on Payment in Progress

50

I am writing about a problem I experienced today while trying to book a UK visa appointment through VFS in Kumasi, Ghana...

VFS Global Visa Appointment System Errors

20

For about one month, I have been trying to get a France tourist visa appointment via VFS Global in Istanbul, but I canno...

The Hardships Caused By VFS Global When Booking A Canada Appointment

28

For the past two days, I have been trying to book an appointment via the online system for my Canadian visa application ...

VFS Global Visa Appointment Delay for Children

13

I am the father of the children and I applied for a Switzerland visa through VFS Global Ankara on 25 June. While the par...

VFS Global Session Expired Or Invalid Error Blocks US Visa Application

125

I am trying to schedule a USA visa appointment through usvisascheduling.com and to pay the visa application fee via the ...

VFS Global Session Expired or Invalid Error Blocks My Visa Appointment

229

I am trying to schedule short-stay visa appointments through VFS Global for both the Netherlands and Denmark for the pur...

VFS Global Netherlands Visa Waiting List Error Blocks My Application

145

I am trying to join the waiting list for a Netherlands visa appointment through VFS Global İzmir, but I am unable to com...

VFS Global Bulgaria Visa Appointment System Keeps Crashing

81

I am the spouse of a Bulgarian citizen and have been trying for days to use VFS Global’s online appointment system to sc...

I Keep Receiving Session Timeout Errors on the VFS Global Website

69

I have been trying to obtain a Poland visa appointment through VFS Global in Istanbul since April 1, but I have been una...

VFS Global Croatia Visa Registration Email Verification Not Working

108

I am trying to register for a Croatia visa appointment through the VFS Global online appointment system in the Philippin...

VFS Global Refuses to Reschedule My Visa Appointment Despite Payment

93

On April 10, 2026, I scheduled an appointment through VFS Global Ankara for a Netherlands short-term business visa appli...

VFS Global Sent OTP for Application I Never Started

137

On May 2, 2026, at 5:43 PM, I received an SMS allegedly from VFS Global stating: “591072 is the OTP for registration to ...

VFS Global Visa Appointment And System Issue

168

I applied for a Norway visa through VFS Global at the Istanbul/Turkey center in June 2026 and have been facing serious i...

I Face VFS Global Login Issue and Can’t Access My Visa Account

75

For about one week, I have been unable to access my VFS Global visa application account from Istanbul. It is literally i...

VFS Global Priority Visa Payment Declined

132

I applied for a UK visa through VFS Global in Accra and have been trying to pay for the priority visa service since yest...

VFS Global UK Visa Booking Site Not Loading

142

I am writing to report a persistent problem I have been facing for a week while trying to book a UK tourist visa appoint...

I Face VFS Global Not Refunding Visa Appointment Fee After Cancellation

137

I scheduled an appointment for a tourist visa through the VFS Global France Ankara office on March 31, 2026, and complet...

Unauthorized VFS Global OTP SMS And Personal Data Security Concerns

162

On March 29, 2026, at approximately 3:09 AM, I received an SMS on my personal mobile phone number—which I actively use—a...

Cannot Book UK Visa Appointment Due to VFS Global Website Outage

238

I am writing regarding a problem I experienced today, 22 March 2026, with the VFS Global website while trying to book a ...

VFS Global Registration Button Not Working for Australia Visa Appointment

199

I am trying to create an account on the VFS Global online system in order to schedule a visa appointment for travel from...

Frequently Asked Questions

  • Contact VFS Global by phone at (US toll-free) +1 877 434 5297 or (800) 320 9625.
  • Email: You're welcome to contact VFS Global by email at [email protected].
  • Live chat: On www.vfsglobal.com, VFS Global's customer service representatives are available for direct conversation.
  • Social media: You can get in touch with VFS Global through its pages on Facebook, Twitter, and LinkedIn.
  • Contact form: To submit your inquiry or request, complete the contact form on www.vfsglobal.com.


  • It's important to remember that depending on the nation or type of visa you're applying for, contact information may change. Please visit the VFS Global website for the precise contact information that applies to your area.

About VFS Global (US)

VFS Global (US) operates visa application and consular service centres across the United States on behalf of foreign governments and diplomatic missions. The organisation manages the administrative and non-discretionary intake of visa, permit, and passport applications submitted by individuals applying from within the United States.

Services Offered

  • Visa application processing: Managing the intake of entry visa and residence permit applications, supporting documentation, and required official fees on behalf of partner governments.
  • Biometric data collection: Enrolling applicant biometric identifiers, including fingerprint scans and digital photographs, in accordance with consular requirements.
  • Consular and passport support: Assisting individuals with administrative procedures for foreign passport renewals, citizenship documentation, and document legalisation.
  • Document delivery and tracking: Offering online tracking services and courier dispatch for the secure return of processed passports and official records.
  • Applicant support services: Providing optional auxiliary assistance, including application form-filling help, document pre-checks, and appointment management.

If you have used the services of VFS Global (US), you can share your experience on Xolvie.