On October 21, 2025, I submitted a withdrawal request of $205.29 through the XM platform. During the process, I was informed that it could take up to five business days, but it has now been seven business days, and the funds have still not been deposited into my Halkbank account. In the past, all of...
I suffered a loss of approximately $93,000 on the XM.com investment platform. Whenever I tried to withdraw my money, they constantly came up with excuses to delay the payment and pressured me to keep trading, which only caused me to lose even more. They even made me open a crypto account and asked m...
On October 24, 2025, I deposited a total of $6,993 into my XM Global account using the MetaTrader 5 platform. When I tried to withdraw my money, I noticed that the withdrawal request had been canceled, and several trades had been made on my account without my permission. As a result, I can no longer...
On October 27, 2025, I deposited $16 into my XM Global investment account through the company’s mobile app, using Ziraat Bank. Even though I have the payment receipt, my deposit was not reflected in my account for a long time. Since this occurred during a period of high market volatility with strong...
On October 26, 2025, at 11:50 PM, I submitted a withdrawal request of $110 through the XM Global mobile app from my standard account using the bank transfer method. Although the app shows the transaction as successful, the funds have still not arrived in my bank account despite the time that has pas...
On October 17, 2025, I transferred $2,000 via EFT to the Ziraat Bank account listed on XM Forex’s official website, intending for the funds to be credited to my MT5 trading account. My transaction reference number is 400446753. However, despite the time that has passed, the funds have still not been...
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
I have an XM Global account with the number 918488* and a balance of $2,536. For about a week now, I’ve been unable to access my account through either the mobile app or the website, and I can’t perform any withdrawal transactions. My account does not appear in the system, and I am completely unable...
On October 19, 2025, I initiated a withdrawal request from my XM Global account using the bank transfer method. However, to this day, the funds have not been deposited into my bank account. This was my first withdrawal attempt, and I made the transaction only through my verified account. I contacte...
I was banned for violating the terms and conditions. I did not do it intentionally—it was a mistake, and I am willing to take full responsibility and correct it. However, I am unable to recover my account. I am ready to do whatever it takes to regain access, as XM is the broker I feel most comfortab...
On October 20, 2025, I opened a new XM Global account using the email address k*********@outlook.com**. My account number is #82761527, and I initially deposited $170, which I quickly increased to $600 through trading. However, when I attempted to make a withdrawal request, I received a warning sayi...
On October 21, 2025, at 1:10 PM, I made a bank transfer of $1,860 from Kuveyt Türk Bank to my XM Global Forex account. However, even after more than two days, the funds have still not been credited to my trading account. During this time, I contacted XM Global customer service. They only told me th...
I deposited $79 into my XM Global account (Account No: 321131382) via local transfer through Kapital Bank. I completed the transaction about 24 hours ago, but the funds have not yet been credited to my account. To resolve the issue, I first tried contacting live support, but I only received automat...
About two days ago, I invested $200 in cryptocurrency through the XM app and earned a total profit of $511. However, when I tried to withdraw my earnings, I was informed that the payment would not be processed due to an alleged “IP conflict.” I have always made all my transactions using the same dev...
I’ve been using the XM Android app for a long time without any problems. However, this morning (October 16, 2025), the app suddenly stopped opening. I tried restarting my phone and reinstalling the app, but the issue persists. Because of this, I also haven’t been able to reach customer support throu...
I deposited 40,000 INR into my XM trading account on 16th September 2025, but it has still not been credited. I have registered multiple complaints through email, yet the money has not been added to my trading account. I have already sent the proper documents for my transaction, including the bank s...
Three days ago, I submitted a $200 withdrawal request from my XM MT4 account via bank transfer (account ending in 7222). When I contacted customer service, I was informed that the transaction had already been processed to my account. However, until now, I have not received any payment. This is the f...
On 17/09/2025 at 02:43, I attempted to deposit $500 into XM Global Forex via bank transfer from my Akbank account (Receipt/Reference No: 000349362, Account No: 410174667). After the transaction, my account was closed, and I have been unable to reach a customer representative through any channel, inc...
On 17/09/2025 at 02:43, I made a $500 bank transfer from my Akbank account to XM Global Forex (Reference No: 000349362, Account No: 410174667). Immediately after the transaction, my account was closed, and since then I have been unable to reach any customer representative through email, live chat, o...
On 16/09/2025, I requested to withdraw ₺1070 from my XM online investment account (No: 361270770). However, the funds have not been transferred to my bank account, and no resolution has been provided since that date. I contacted customer service multiple times and submitted support tickets, but I on...
On 12th August 2025, I deposited INR 12,000 via UPI into my XM account, which was supposed to be credited within 60 minutes to 24 hours. I raised a complaint the same day, yet as of 14th September 2025—more than 32 days later—there has been no resolution, only repetitive template email replies with ...
I use the XM Forex mobile app, and for the last few days, I have faced a serious problem. When my trades go into profit and I press close, the app does not respond. My internet works fine, but the system blocks the action. A short time later, the position turns into a loss, and then the app closes ...
On August 28, 2025, I submitted a withdrawal request of $3,250 from my XM Global Standard account (No. 91742052) via bank transfer using Pratik Ödeme ve Elektronik Hizmetleri. However, only part of the money was credited to my account, and approximately $2,500 is still missing. I contacted customer...
