On December 31, 2025, I made a bank transfer of $575 USD to XM Global through Akbank online banking. Even though I have the official transaction receipt, the amount has not been credited to my XM Global account, and I have been left in this situation for over a week. After experiencing this issue, ...
"Solved"
On January 2, 2026, I deposited $460 USD into my XM Exchange futures trading account. Even though today is the fifth day, the funds have still not been credited to my account, and the transaction does not appear in my balance. Because of this delay, I am experiencing serious inconvenience. After fo...
On January 2, 2026, I deposited $460 USD into my XM Exchange futures account. As of today, it has been five days, and the money has still not been credited to my account balance. Because of this delay, I am experiencing financial harm. Due to this issue, I contacted XM Exchange customer service aft...
On December 30, 2025, I deposited $1,035 USD into my XM Global account via bank wire transfer (IBAN). Although the amount was successfully deducted from my bank account, it has not been credited to my XM account, and the transaction is still marked as incomplete. My XM account number is 390748358. ...
I made a UPI deposit to my XM Standard MT5 trading account (account number 302018908), but the amount has still not been credited to my account balance. The payment was successfully completed on 3 January 2026 at 12:39 AM for an amount of 18,000 INR via UPI. The destination UPI account shown during ...
I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days ha...
I submitted withdrawal requests through XM to my own account totaling $660 USD. I made these withdrawals in four separate amounts: $170, $170, $120, and $200. However, when the payments were sent to me, they were made in euros instead of U.S. dollars, which was the currency I explicitly requested. ...
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I deposited an amount of ₹5000 into my XM Trading account via bank UPI on 18 December, but the funds have still not been credited to my trading balance. My XM ID/email is ashleymercha****@gmail.com. The payment was made from my Kotak Mahindra Bank account ending with 5724. After noticing that the am...
I’ve been experiencing a serious issue with withdrawals from my XM Global MT4 account (account number 40228452) for about 10 days now. I submitted withdrawal requests on December 4, 5, and 12, 2025. On the same day, I made two withdrawal requests, one for $220 and another for $221. The $221 withdra...
I had three separate accounts with XM Global, and all of them were reset and then completely closed without my approval or any notification. My accounts had been reset for about a week, and as of yesterday, they were fully closed. As a result, I suffered a major financial loss of approximately $80,0...
"There is no progress anymore, they aren't even answering my emails. Think twice before opening an account at xmglobal; until my problem is resolved, I will write about it on all social media."
On November 18, 2025, at 20:01, I made an online withdrawal through XMGlobal. This transaction, valued at $294 (approximately $291 USD today), was shown in the system as successfully processed and deducted from my XMGlobal account, yet no money was deposited into my bank account. The reference numbe...
On November 25, 2025, I submitted a withdrawal request for 1,500 USD through XM Global. Although my request was approved in the system, seven days have passed and the money still has not been deposited into my bank account. XM claims that the issue is caused by an intermediary institution, but since...
I hold a Standard account with XM Forex under account number 331833***. On 2 December 2025, I made a deposit of 6,000 INR via bank transfer from my Axis Bank account to fund this trading account. However, this amount has still not been credited to my XM account. Despite the passage of time and my re...
I am using an MT5 standard account on the XM application, and on 21.11.2015 I made several transfers from my personal bank account to İş Bankası accounts, totaling approximately ₺50,000, using the reference number and recipient IBAN information provided to me for my XM account number 314488***. Howe...
On November 19, 2015, and November 25, 2025, I made bank transfers totaling approximately $941 USD from my personal account to Ziraat Bank accounts through the XM app, but these amounts were never credited to my XM account and my issue has not been resolved. I have the receipts for these transfer t...
In my XAUUSD trades on XM Global, my positions were closed nearly 100 pips below my stop-loss level, causing my account to be liquidated. During these trades, which occurred around 10:03 a.m. on November 28, I had a balance of 70 USD. When my stop-loss was triggered, my loss should have been around ...
On November 28, 2025, at around 11:00 a.m., I opened a total position size of 0.25 lots on XAUUSD in my XM Global account. Before entering the trade, the take-profit level I had clearly identified on TradingView was reached. However, on XM Global’s charts, the price appeared not to have approached t...
Since 11:00 a.m. on November 28, 2025, I have been unable to trade on XM Global due to serious technical issues. Both on the MT5 platform and through the XM app, the spreads are widening abnormally, and I cannot intervene in my open positions. Because I am unable to manage my trades in time, a balan...
While trading gold on the MetaTrader 5 platform through XM Global, I suffered a serious loss due to the system failing to respect my order levels and because of price slippage. On November 28, 2025, at 10:03 according to the MetaTrader 5 time zone, the gold position I opened did not follow the take-...
On November 20, 2025, I submitted a withdrawal request for 1,070 USD from my XM investment account. However, even after several days, more than half of this amount has still not been paid to me, and only approximately $447 USD was deposited into my bank account. A significant portion of the amount I...
On November 20, 2025, at 8:16 p.m., I deposited $2,352 USD into my XM account through mobile banking, but this amount still has not been credited to my XM account. Even though six days have passed since the transaction, the funds have neither appeared in my investment account nor have I received any...
I initiated a deposit of INR 25,000 on 20 November 2025 using UPI as the payment method. I copied the UPI ID, but while transferring, I mistakenly deposited INR 30,000. I have already raised the concern, but there has been no proper response except for templated replies. No accountability, no experi...
On November 17, 2015, I transferred $71 USD from my Garanti BBVA account to Xm.com using my card ending in 3988. However, because I sent the money from the wrong card, the transaction did not go through and the funds were never credited. Even though I called the support line multiple times, I did no...