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Xsolla

Complaints

49 complaints
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Xsolla Charged My Card $5 Without My Authorization

1

An unauthorized $5 purchase was charged to my Garanti Bank debit card through a company called Xsolla on October 5, 2026...

Xsolla Has Not Refunded My $4 Marvel Future Fight Purchase

I purchased a crystal package worth $4 in the Marvel Future Fight game through Xsolla. The transaction was processed thr...

Xsolla Charged My Card $30 Without My Authorization

I discovered from a transaction on my İş Bankası card statement that Xsolla charged me $30 on September 5, 2026, even th...

Xsolla Charged $104 but Never Added My Total Football Balance

About three hours ago, I made two purchases of TF worth approximately $52 each for the Total Football game through Xsoll...

Unauthorized Xsolla Charges Appeared for Dawn of Zombies Purchases

1

Unauthorized charges were made to my credit card through Xsolla in connection with the game Dawn of Zombies. On August 2...

Xsolla Charged My Card $1,267 Without My Authorization

1

I noticed that a total amount of approximately 60,000 TRY was charged from my İş Bankası card ending in 2973 through the...

Unauthorized Xsolla Charge After Fake Vehicle Inspection Payment

Today, I visited what I believed was the official vehicle inspection appointment website to schedule an inspection for m...

I Found a Fraudulent $3 Xsolla Charge on My Bank Account

On June 7, 2026, an unauthorized payment was made from my personal bank account at Ziraat Bank through a company called ...

Xsolla Charged Me $45 for 101 Okey Plus Purchases That Never Arrived

On May 22, 2026, I made three top-up purchases through Xsolla for the 101 Okey Plus game. I also received the following ...

Xsolla Unauthorized Payment Issue Requires Immediate Refund

The company called Xsolla made multiple unauthorized withdrawals from my İş Bankası account without my knowledge or cons...

Epic Games Charged Me $97 but Never Delivered Red Dead Redemption 2

On June 11, 2026, and June 12, 2026, I attempted to purchase the game Red Dead Redemption 2 through Epic Games twice in ...

Unauthorized $10 Charge to Xsolla via Vodafone Mobile Payment

November 1, 2025 7:35 PM19

On September 25, a charge of approximately $10 was made to Xsolla through Vodafone mobile payment without my knowledge o...

Xsolla Refused My Skin Refund Request After Spending Over ₺30,000

August 28, 2025 5:56 PM29

About 1.5 months ago, I made several in-game purchases through the Xsolla payment system, spending over ₺30,000 on skins...

Xsolla Double Charged Me ₺515.13 On 101 Okey Plus Without My Authorization

August 13, 2025 3:42 PM42

On August 7, I made a payment of ₺515.13 through Xsolla with my credit card for the game 101 Okey Plus. The payment was ...

Roblox 500 Robux Payment via Xsolla Charged but Not Credited to Account

July 18, 2025 12:26 AM42

On July 17, 2025, around 11:30 PM, I purchased 500 Robux for Roblox through Xsolla. The payment was successfully deducte...

Resolved
July 17, 2025 6:37 PM1

"Thank you."

Emir removed this complaint from publication

Ubisoft Connect Checkout Error with Xsolla — Can’t Buy Discounted Game

July 17, 2025 1:16 AM57

While trying to make a purchase through Ubisoft Connect, I received an error from Xsolla stating that my transaction cou...

Roblox 1000 Robux Payment via Xsolla Charged ₺423.26 but Not Delivered

July 10, 2025 9:57 PM32

I attempted to purchase 1000 Robux for my child through the Roblox app. During the payment process, I received a card er...