Unauthorized charges were made to my credit card through Xsolla in connection with the game Dawn of Zombies. On August 2...2, 2026, at approximately 11:10 PM, I noticed in my bank transaction history that my card had been charged twice for $3 each. I did not authorize these transactions and did not mak
I noticed that a total amount of approximately 60,000 TRY was charged from my İş Bankası card ending in 2973 through the... payment management platform Xsolla in multiple transactions between March 2026 and May 2026. These transactions were completely unauthorized and occurred without my knowledge or c
Today, I visited what I believed was the official vehicle inspection appointment website to schedule an inspection for m...y vehicle. During the booking process, I made the payment through Xsolla, and $99.99 was charged to my credit card. Shortly afterward, I realized that this payment was not an offic
On June 7, 2026, an unauthorized payment was made from my personal bank account at Ziraat Bank through a company called ...Xsolla without my knowledge or consent. When I checked my account transactions, I noticed a charge of $3 around 11:00 p.m. with a description indicating an overseas purchase throug
On May 22, 2026, I made three top-up purchases through Xsolla for the 101 Okey Plus game. I also received the following ...SMS confirmation: “464481 is your password for your Xsolla _101Okey Plus transaction dated 22.05.2026 at 15:18 for 719.99 TRY b003.” Each of these three transactions was $15, bring
The company called Xsolla made multiple unauthorized withdrawals from my İş Bankası account without my knowledge or cons...ent. On March 2, 2026, at 10:34 p.m., two separate charges of 491.90 TRY each were taken from my account, resulting in a total unauthorized charge of approximately $21. I did not a
On June 11, 2026, and June 12, 2026, I attempted to purchase the game Red Dead Redemption 2 through Epic Games twice in ...total. In both transactions, ₺2,299 was charged, resulting in a total of ₺4,598 ($97). The payments were taken from my Akbank account through Epic Games’ bank transfer/IBAN payment
On September 25, a charge of approximately $10 was made to Xsolla through Vodafone mobile payment without my knowledge o...r authorization. I do not know which game, app, or service this payment was made for, and I did not provide any approval for the transaction. The charge appears on my Vodafone bill
The company Xsolla has been charging my Garanti Bank credit card $2.30 every month without my knowledge or consent. I on...ly recently discovered this issue — the payments have been occurring on the 8th of every month since September 8, 2024. I am unable to identify which game, app, or platform these c
On September 29, 2025, a ₺579.77 unauthorized charge was made by Xsolla on ...my QNB credit card’s virtual card. I do not recognize Xsolla, nor have I ma
Last year, I purchased an early-access game from Game-Labs through Xsolla for $78.39. At the time of purchase, the game ...was playable via Game-Labs’ own launcher. About five months ago, the developer Game-Labs shut down its own launcher and moved the entire service exclusively to Steam. This complet
About 1.5 months ago, I made several in-game purchases through the Xsolla payment system, spending over ₺30,000 on skins... using my credit card. After about a week, I realized I was not satisfied with one of the skins and submitted a refund request. To my disappointment, when I contacted Xsolla custo
On August 20, 2025, an amount of ₺439.00 was withdrawn from my Ziraat Bank account by Xsolla, under provision code 33882...5. The description shows Prpsfnsl service, but I have never subscribed to or created an account with Xsolla. In fact, this is the very first time I have even heard of the company.
On August 20, 2025, around 08:00 a.m., a payment of ₺439 was withdrawn from my Ziraat Bank account through Xsolla for Br...awl Stars without my knowledge or authorization. I did not approve this transaction, nor did I receive any confirmation request for it. This was done entirely without my consent, a
On August 7, I made a payment of ₺515.13 through Xsolla with my credit card for the game 101 Okey Plus. The payment was ...processed successfully, and I received confirmation under receipt number 522222**. However, to my surprise, the same amount was charged a second time to my card without my authoriz
On August 7, 2025, my credit card was compromised and used for three unauthorized transactions through Xsolla, totaling ...₺3,908.79. I did not authorize these purchases, nor do I even have an Xsolla account. I never received any confirmation emails, SMS codes, or approval notifications related to thes
On July 17, 2025, around 11:30 PM, I purchased 500 Robux for Roblox through Xsolla. The payment was successfully deducte...d from my account, but the Robux were never credited to my Roblox profile. I contacted support, and they keep saying the issue will be fixed, yet nothing has been resolved. This i
"Thank you."
While trying to make a purchase through Ubisoft Connect, I received an error from Xsolla stating that my transaction cou...ld not be completed. I have made several purchases through this platform before without any issues and would like to continue doing so. The product I want to purchase is currently
I attempted to purchase 1000 Robux for my child through the Roblox app. During the payment process, I received a card er...ror message, but shortly afterward, I received an SMS confirming that ₺423.26 was charged by Xsolla. Despite the successful charge, the 1000 Robux were never credited to the Roblox
On July 6, 2025, at 20:55, I purchased 500 Robux for my child through the Roblox app. The payment was successfully deduc...ted from my bank card, and the merchant name shown on the transaction is Xsolla. However, despite the charge, the Robux were never credited to my child’s account. My child’s Roblo
I tried to purchase Robux from Roblox, but my first two bank transactions were declined. After fixing the issue, I attem...pted a third time, but then I started receiving the following error message: “Error Code 2009: It seems you have exceeded the maximum number of allowed attempts. Please try again
Recently, I discovered that my Ziraat Bank credit card was used for multiple USD-based transactions connected to platfor...ms such as XSOLLA*ROBLOX and tapin.gg. These charges were made without my knowledge, consent, or involvement, and no verification messages or alerts were sent to me during the tran
Last night, I purchased Robux through Xsolla for Roblox, and my experience has left me both frustrated and financially h...armed. When I made my first payment, the amount was withdrawn from my card, but no Robux were credited to my account. I tried again, thinking it was just a system glitch, but once
