We purchased furniture from Ashley Home and paid a ₺100,000 deposit. Before signing, we specifically asked whether cancellation was possible and were told “yes,” but no one informed us about a 7-day cancellation limit. On day 12, after realizing the items wouldn’t fit in our living room, we attempte...
Hello, I bought a disassembled dresser for ₺23,000 from the Ankara Batıpark Ashley store on Sunday, 04.05.2025, as a Mother’s Day gift for my mother. They said there was a system issue, so they sent an SMS link and requested that I pay via EFT online, claiming this was the store’s general policy and...
Last year, we purchased a sectional couch from Ashley Furniture in MASKO for ₺60,000-65,000, expecting top-notch quality. However, within less than a year, the cushions began to sag significantly. Given the high price we paid, we were shocked. When we contacted the company, they initially admitted t...
Thames wall clock I got from you recently came with a few question marks, the frame was supposed to be metal, but it feels more like flimsy tin. Trying to hang it on the wall actually bent it a bit, so now it looks all wonky. Not exactly the elegant look I was going for.I’m not sure but I guess the ...
What’s wrong with your locator tool? I was trying to find a nearby store to look at your selection of furniture and mattresses yet I found myself in the middle of nowhere, the search results that the store locator gives you are wrong or maybe it was for mine, I was trying to get to Cooper Ave, New Y...
We needed to make a warranty claim for a couch that wasn't opening right, first interaction with Ashley Furniture went well, getting it fixed was important because it was meant to be a bed when needed, we have limited space, so it’s important for us, we greet guests quite often. As usual, we started...
bought the Center Point Manual Reclining Sofa with Drop Down Table a few months ago, to be honest it didn't turn out to be as practical as we hoped, we thought the center pull-down table would be perfect for holding snacks or drinks while watching a movie, unfortunately, when something spills, it se...
I bought a coffee table from Ashley Furniture HomeStore that they said was made of solid wood. Unfortunately, after just two months, the paint began to peel off from all sides. After a long and challenging period, the company finally replaced the product. Unfortunately, only a month later, the paint...
