In the 101 Plus Okey game, I purchased an add-on that was displayed on the App Store at a discounted price of ₺49.99, but instead I was charged nearly ₺250. This is completely misleading and unfair, and it is not the first time I have encountered such an issue with this game, which makes it even more frustrating. My user ID is 738*372, and the purchase was made in Istanbul. I could not find any proper option within the app or App Store to request a refund or support, leaving me without a solution. I demand a refund of the wrongly charged amount and expect preventive measures to be taken so that other players do not face the same problem in the future.
On October 24, I made a one-time purchase of ₺399 to remove ads in the game Ragdoll Hit, but despite completing the payment and having the purchase receipt, the ads continued to appear. I requested a refund from Apple so the app would function properly, but my request was denied twice. I also called...
I am reaching out regarding my refund request for the suspicious withdrawal of ₺2,999.99 from my account. The amount, listed as "APPLE.COM/BILL" in my transaction details, was withdrawn on January 6, 2025. While Apple refunded my friend for an application fee mistakenly charged after a trial period...
On September 28, 2025, I accidentally purchased a Facebook Business Max subscription through Apple on my device in Istanbul. The subscription fee was ₺7,399. However, I canceled it the same day, within just a few hours. This cancellation is clearly visible in the “Subscriptions” section. Despite sub...
On July 3, 2025, I purchased the videogbt program from the App Store on a monthly plan for ₺699. On the same day, I also purchased the annual plan for ₺6,999. However, on August 3, 2025, another ₺699 was charged from my account for the same application. I do not understand how I was charged again fo...
Dear Apple Support Team, I am writing to request a refund for an unauthorized in-app purchase made through the Duolingo app on my iPhone 11. • Date of transaction: October 5, 2025 • Amount: ₺2,399 • Order number: MXKYYJB2HX This purchase was made without my knowledge or consent. As soon as I noticed...
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