Yalla

I am writing to report that my Yalla Chat account was stolen today at around 11:30 in the morning while I am using the app on an Android phone. The person who stole my account changed the email address linked to it, so I can no longer access or control it. My account ID is 75810***. I am the origina...

I have an old Yalla Chat account that I can no longer access because I forgot the login details. I last used this old account about three years ago. I have now created a new Yalla Chat account, and I want to use only this new account. I am using Yalla Chat from the UAE, and I request that my old, in...

I am using Yalla Room on an Android device and today I accidentally kicked an acquaintance from my room for one year. This was a mistake and I would like to undo this action if possible. My room ID is 47708199*** and the person I mistakenly kicked has the room ID 47174122***. I searched on Google an...

I am writing to complain about a problem with my Yalla Parchis Oficial account on my mobile phone. My device was blocked by Yalla Parchis in 2025 and since then I have completely lost access to my account and to the game. I tried to contact Yalla Parchis support, but I have not received any response...

Multiple charges were made without my knowledge or consent through the Yalla Okey app on my Akbank Axess credit card. For these transactions, I did not receive any SMS verification codes or notification messages. Unauthorized transactions occurred on different dates, especially in April, and later a...

About a month ago, I suddenly lost access to my 101 Yalla account and realized that my account had been permanently deleted without my knowledge or consent. I was registered with both my phone number and email address, but since my phone number has changed, I now have no way to access my account at ...

While playing the Yalla 1001 game on my phone, I am being verbally harassed and insulted by other players through the voice chat. Other players are able to use profanity freely in voice chat, but when I try to express myself in writing, I see that my messages are blocked and I am not allowed to send...

While playing the Okey Yalla game on my Android phone, I have repeatedly encountered an environment where players force others to throw high-value tiles, as if it were mandatory. When I do not follow this imposed behavior, I am subjected to severe insults and profanity. No matter who opens their han...

I play Yalla101 Okey on my iPhone using my Facebook account with ID 174362472. Today, without using any cheats, simply by playing the game normally and reaching the top 10 through duels, my account was unfairly penalized. I received a warning stating that I was banned until 03.15.26, based on claims...

Even though I made a purchase using my credit card in the Yalla 101 Okey app, the game chips were not credited to my account. This issue has been ongoing for three days, and no chips have been added. The account ID related to the transaction is 172480508, and the transaction number is 096837. After...

I purchased chips multiple times for the Yalla 101 game through Google, and all payments were made from my VakıfBank account. However, none of the chips I purchased were credited to my game account, even though the money was successfully deducted from my balance. In particular, on November 14, 15, ...

I used the Yalla Okay app today on my iPhone, logged in from Kocaeli, and purchased chips worth $9 through my mobile line for a 600,000-chip package. However, the chips I bought were all lost in a single game. I believe players at the tables were giving each other advantages and that the game is not...

I play the Yalla 101 Okey game under the username “dadaş” with the ID number 979005770. On October 8, 2025, at 4:35 p.m., I made a payment through Google Play using my card to purchase 2,700,000 chips (Transaction ID: GPA.3350-4565-6283-64188). However, the chips were never credited to my account. ...

I have been a dedicated Yalla Live user for 7 years. Yesterday, I posted a photo, and it seems that someone decided to report it. Consequently, my account faced suspension, resulting in an unexpected 2-year ban. This punishment is utterly unreasonable and lacks justification. I’m requesting that Yal...

I have serious complaints about the admins named A***, Kalpsiz, A****, and Asimelek on the 101 Yalla platform. These individuals often lie, ban users without reason, and use offensive and insulting language. In some cases, I was even asked to pay money to have my ban lifted. In particular, the admin...

On September 12, 2025, I purchased a coin package in the Yalla app through Google Play. I accidentally made this purchase and immediately requested a refund, which was approved by Google Play. However, even after 12 days, no refund has been issued to my bank card. Additionally, during this period, ...

On September 16, 2025, my account registered to the email address f***********@gmail.com on the Yalla 101 app was banned without any explanation. My account contains important information and my past chats. I have never experienced a similar issue before, and I did not receive any warning or clarifi...

I have been unable to access my Yalla voice chat account (username: elgun 0507*) for about one year. The account was originally registered with my phone number, but now there is no login option available using that number. I use an Android device and have tried every login method provided by the ap...

On 14/08/2025, while playing on my Samsung Galaxy A24, my Okey Yalla account was suddenly blocked without any prior warning or notification. My account ID is 34389744. There was no balance or payment activity on my account, and I have never experienced such an issue before. This block happened comp...

I use the Yalla101 Okey app on my iPhone 13 (iOS). Two days ago, without any prior warning or explanation, both my account and my device were banned. I only realized this when I tried to open the app. I immediately reached out to the support team, but instead of helping, they responded with an unhe...

I have been experiencing a serious issue in the 101 Yalla game on my Samsung Galaxy A55 for about one month. The system keeps taking away my chips automatically, and in total I have lost nearly 15 million chips. During this period, I contacted customer service three different times, but no solution...

Hello, I’ve been a loyal Yalla Live user for 7 years. Yesterday, I shared a photo, and apparently someone reported it. As a result, my account was suspended—with a shocking 2-year ban. This punishment is completely unfair and unjustified. I’m asking Yalla Live to review my account and actions. You’...