When attempting to use the advertised 25% discount on the Entertainer app for the UAE 2027 membership priced at 650 AED,... the promo code “YALLA” repeatedly returns the error message “Promo code YALLA is not valid” at the payment stage, even though the campaign is clearly presented as active and avail
I have been experiencing a serious audio and privacy issue while playing Yalla 101 Okey on my iPhone 15 Pro for approxim...ately 20 days. I start the game with my microphone turned off and only briefly turn it on when I need to request tiles. However, when the game ends and I move on to a new game, I c
I have been playing Yalla 101 Okey as a guest player on my Huawei P40 Lite for a long time. Today, even though I did not... violate any rules, I received a warning stating that my account had been blocked, and the screen says that I am banned until September 13, 2027. I have not used any cheats, insult
Multiple payments were charged to my account without my permission through the Yalla 101 Okey app. Because other members... of my family use the same device, in-app purchases were made without my knowledge or consent, resulting in total spending of approximately $142. When I contacted both the app's s
I am using the YallaChat iOS application and it keeps closing automatically while I am using it. This problem occurs eve...ry time I open the app and makes it impossible for me to use the service properly. I am very upset and frustrated because I cannot use the app at all. I kindly request that this bu
My Yalla Ludo account with the in‑game name ZOYA and ID 43*** was blocked about three years ago. I had been inactive for... around five to six days and, when I logged in again, I saw a message stating that my account was blocked until 2075‑03‑25. My Yalla Chat account was also linked to this Yalla Ludo
When I try to log into the Okey Yalla app from my Android phone, I get an "Your account has been blocked" warning, and I... see that my account has been suspended until July 7, 2036. On top of that, I have another account showing a block until July 8, 2036. However, I have not engaged in any negative b
When I tried to log into the Okey Yalla game through Google, I saw that my account had been blocked. When I tried to log... in last night, I got a warning saying my account was blocked until July 7, 2036. I've never engaged in cursing, cheating, rule violations, or any unusual activity in the game befo
While playing on my "Ali Cengiz" account in the Okey Yalla app, I'm unable to receive my refund from a canceled payment ...because it was deposited into my TEB (Türk Ekonomi Bankası) account, which I had already closed. I received messages on April 19 and April 20 confirming that my refund had been pro
On July 6, 2026, while playing Okey Yalla 101 through Facebook, I was hit with a 10-year ban on my account because of co...nnection issues I experienced. I got disconnected from the game due to an internet outage and a power cut, and immediately after that, I received this lengthy ban. This situation h
I was using my Samsung Galaxy A12 device to log into the Okey Yalla 101 app. About 4 days ago, for reasons I don't under...stand at all, my account was hit with a long-term ban lasting until 2036, and along with that, a permanent device ban was also applied to my phone. I already can't make sense of su
Playing Yalla 101 Okey on Android, I was suddenly banned just a few minutes ago — less than 15 minutes had even passed —... with no warning at all. I can't get into the game, and I can't speak or type either. I had two accounts registered under my name, and both were shut down at the same time. One acc
I am writing to report that my Yalla Chat account was stolen today at around 11:30 in the morning while I am using the a...pp on an Android phone. The person who stole my account changed the email address linked to it, so I can no longer access or control it. My account ID is 75810***. I am the origina
I have an old Yalla Chat account that I can no longer access because I forgot the login details. I last used this old ac...count about three years ago. I have now created a new Yalla Chat account, and I want to use only this new account. I am using Yalla Chat from the UAE, and I request that my old, in
I am using Yalla Room on an Android device and today I accidentally kicked an acquaintance from my room for one year. Th...is was a mistake and I would like to undo this action if possible. My room ID is 47708199*** and the person I mistakenly kicked has the room ID 47174122***. I searched on Google an
I am writing from Saudi Arabia to report that my Yalla Ludo account, linked... with Yalla Chat, was stolen by a hacker on the morning of 21 March. Since
I am writing to complain about a problem with my Yalla Parchis Oficial account on my mobile phone. My device was blocked... by Yalla Parchis in 2025 and since then I have completely lost access to my account and to the game. I tried to contact Yalla Parchis support, but I have not received any response
Multiple charges were made without my knowledge or consent through the Yalla Okey app on my Akbank Axess credit card. Fo...r these transactions, I did not receive any SMS verification codes or notification messages. Unauthorized transactions occurred on different dates, especially in April, and later a
About a month ago, I suddenly lost access to my 101 Yalla account and realized that my account had been permanently dele...ted without my knowledge or consent. I was registered with both my phone number and email address, but since my phone number has changed, I now have no way to access my account at
While playing the Yalla 1001 game on my phone, I am being verbally harassed and insulted by other players through the vo...ice chat. Other players are able to use profanity freely in voice chat, but when I try to express myself in writing, I see that my messages are blocked and I am not allowed to send
My Yalla Chat account with ID 28083864172 was hacked. The hacker transferre...d my account link to another account with ID 23048338205, which does not be
While playing the Okey Yalla game on my Android phone, I have repeatedly encountered an environment where players force ...others to throw high-value tiles, as if it were mandatory. When I do not follow this imposed behavior, I am subjected to severe insults and profanity. No matter who opens their han
I play Yalla101 Okey on my iPhone using my Facebook account with ID 174362472. Today, without using any cheats, simply b...y playing the game normally and reaching the top 10 through duels, my account was unfairly penalized. I received a warning stating that I was banned until 03.15.26, based on claims
Even though I made a purchase using my credit card in the Yalla 101 Okey app, the game chips were not credited to my acc...ount. This issue has been ongoing for three days, and no chips have been added. The account ID related to the transaction is 172480508, and the transaction number is 096837. After
