I have a Tod TV annual package membership and recently faced an unfair double charge without my consent. For the same se...rvice, a payment of ₺5,999 was withdrawn from two different bank cards registered to me. These collections were made on 8 September and 15 September, even though I only have one me
I recently purchased the 1 Year Formula 1 Package from TOD Tv this week in Türkiye. On the sales page of this package, i...t is clearly stated that Paramount and world-famous movies and series are included in the content. However, after purchasing and activating the package, the movies that are shown a
On July 30, 2026, I purchased the Süper Lig Package from TOD TV via your website with a monthly payment of ₺289. I creat...ed a password for the phone number 541******9 and logged in without any problems at first. Last Friday, while I was watching the Galatasaray match, the system suddenly logged me ou
I want to become a TOD/Bein Connect member and purchase a subscription via the web on my phone, but I cannot complete th...is process. I have tried the “I don’t know my password” and password change steps, and although I am sure that my new password is correct, I still cannot log in and therefore canno
"After writing here, the problem was not resolved, so I applied to the Consumer Arbitration Board. Four days later, I received a call from todtv and they identified the correct package. The issue is now resolved. The source of the problem is that after purchasing a package from the todtv.com.tr website, if you click on other packages and examine them, your package suddenly changes; the company needs to check its website."
I purchased the Süper Dolu Package through Todtv on 15.07.2026, but in the system my package still appears as the Süper ...Lig Package. Because of this mismatch, whenever I try to watch Formula 1 broadcasts, I receive an “you are not authorized” style unauthorized content warning on the screen and I ca
"There is no progress; in my opinion, TODTV doesn't matter to me—it's a disgraceful institution that takes a lot of money and does nothing."
When I try to reset my password on the Tod TV mobile app, I receive a link via email, but when I click on this link, the... page that opens leads to a 404 error page, and I can't reset my password. This problem has been going on for about an hour, and I'm unable to access my account. Even though I cont
I subscribed to the Spor Extra+ monthly package on the Tod Türkiye app on my iPhone, joining the free trial campaign off...ered for it. Since I didn't find the service content and performance satisfactory, before the trial period ended, I completed all the cancellation steps in full and terminated my s
I signed up for beIN Connect's student package through the website on 06/28/2026. After the membership process was compl...eted, I was sent a membership number and password, but I can't log into the app with this information. When I try to log in, the system keeps giving me the warning "Membership or P
I renewed my annual Süper Dolu package membership on Tod TV, used through my phone number 5427****43, on Friday, 06/26/2...026. Right after the renewal process, while trying to look at other suggested packages in the system, I found that I had been switched, without my approval, to the smaller-content
Following the issue I experienced with a package I purchased through Tod TV on 04/16/2026, Digiturk customer service cal...led me and acknowledged that the transaction had been erroneous; my previous packages were reinstated, and I was informed that the $74 payment would be refunded within a few days.
Even though I cancelled my Tod Spor Extra subscription in May, a charge of $8 was taken from my bank card on June 29, 20...26, without my permission or approval. According to my bank transaction records, this charge was made through "apple.com," with a related transaction/order number of MSSWY6B7GF. I
I purchased an annual subscription from Tod Türkiye, but for about 2 months, I haven't been able to watch broadcasts pro...perly. Across all platforms, including phone, tablet, and Smart TV, I keep experiencing constant interruptions while watching. Especially during every broadcast, the stream freezes
I want to share the refund issue I've experienced regarding my TodTV membership. About 5 months before my membership was... set to end, I was presented with an offer, and based on this offer, I renewed my package through the website. However, as a result, I ended up effectively paying twice for those r
I have been experiencing serious issues for a long time while trying to watch major and important matches on Tod TV. Whe...n I try to access the content through the Smart TV application, the screen keeps showing a loading logo, and the stream never starts. Because of this, I attempt to watch matches on
I have been unable to properly watch the Super League package I purchased through Tod TV since the beginning of the seas...on. Even though I have a 1,000 Mbps fiber internet connection at home, the broadcast on the Tod TV app constantly freezes and stutters, especially during live matches, making it im
I purchased a Tod TV package on 01.12.2025, but due to continuous interruptions, I could not watch the match program bro...adcast on the same day. I am using the service via the mobile application and web browser, and I was not able to benefit from the package I paid for as expected. I wanted to contac
Today, I started a ₺279 subscription through the Tod TV mobile app, but instead of ₺279, a total of ₺2,232 was charged t...o my card. Although I want to cancel the subscription, I am facing issues both with this incorrect, excessively high charge and with the cancellation process itself. While trying t
On 23 November 2025, at around 16:15, I created an account on Tod TV by purchasing the sports package and watched the fi...rst half of the Beşiktaş–Samsunspor match without any issues. After the first half, I attempted to carry out some actions through the application, but after this process I was no l
I subscribed to the Tod platform, but the streams are constantly unavailable and show errors. The broadcasts frequently ...cut out, making it impossible to enjoy watching properly. The membership fee I paid is going to waste because of this issue. I pay ₺350 per month, yet I am not satisfied with the s
On October 25, 2025, at 8:00 PM, I tried to watch the Trabzonspor vs. Eyüpspor Super League match using my Tod Super Lea...gue Package (member no: 30303525). When I opened the match on the Tod app through my Beko Android TV, I received a “you are not authorized” error, even though I could watch the sam
I purchased a Sports Package subscription from the Tod platform about a month ago, and I live in Antakya, Hatay. From th...e very first day of my subscription, I haven’t been able to watch any broadcasts due to inadequate internet infrastructure in my area. I tried to contact customer service both by p
While my annual subscription under the Tod TV Sports Package was still active, a promotional monthly package was added t...o my account. After this addition, my annual plan disappeared and has been inaccessible for about a week now. My membership number is 9823185. I paid for my annual package by cred
I have been following Formula 1 broadcasts on Tod TV for two years, but I am seriously disturbed by the commentary of C*...**** T********** and O*** K******. C***** T**********’s poor Turkish, unnecessary and irrelevant stories, constant inappropriate jokes, and loud laughter completely ruin the enjoym
