On July 30, 2026, I purchased the Süper Lig Package from TOD TV via your website with a monthly payment of ₺289. I creat...ed a password for the phone number 541******9 and logged in without any problems at first. Last Friday, while I was watching the Galatasaray match, the system suddenly logged me ou
I want to become a TOD/Bein Connect member and purchase a subscription via the web on my phone, but I cannot complete th...is process. I have tried the “I don’t know my password” and password change steps, and although I am sure that my new password is correct, I still cannot log in and therefore canno
"After writing here, the problem was not resolved, so I applied to the Consumer Arbitration Board. Four days later, I received a call from todtv and they identified the correct package. The issue is now resolved. The source of the problem is that after purchasing a package from the todtv.com.tr website, if you click on other packages and examine them, your package suddenly changes; the company needs to check its website."
I purchased the Süper Dolu Package through Todtv on 15.07.2026, but in the system my package still appears as the Süper ...Lig Package. Because of this mismatch, whenever I try to watch Formula 1 broadcasts, I receive an “you are not authorized” style unauthorized content warning on the screen and I ca
"There is no progress; in my opinion, TODTV doesn't matter to me—it's a disgraceful institution that takes a lot of money and does nothing."
When I try to reset my password on the Tod TV mobile app, I receive a link via email, but when I click on this link, the... page that opens leads to a 404 error page, and I can't reset my password. This problem has been going on for about an hour, and I'm unable to access my account. Even though I cont
I subscribed to the Spor Extra+ monthly package on the Tod Türkiye app on my iPhone, joining the free trial campaign off...ered for it. Since I didn't find the service content and performance satisfactory, before the trial period ended, I completed all the cancellation steps in full and terminated my s
I signed up for beIN Connect's student package through the website on 06/28/2026. After the membership process was compl...eted, I was sent a membership number and password, but I can't log into the app with this information. When I try to log in, the system keeps giving me the warning "Membership or P
I renewed my annual Süper Dolu package membership on Tod TV, used through my phone number 5427****43, on Friday, 06/26/2...026. Right after the renewal process, while trying to look at other suggested packages in the system, I found that I had been switched, without my approval, to the smaller-content
Following the issue I experienced with a package I purchased through Tod TV on 04/16/2026, Digiturk customer service cal...led me and acknowledged that the transaction had been erroneous; my previous packages were reinstated, and I was informed that the $74 payment would be refunded within a few days.
Even though I cancelled my Tod Spor Extra subscription in May, a charge of $8 was taken from my bank card on June 29, 20...26, without my permission or approval. According to my bank transaction records, this charge was made through "apple.com," with a related transaction/order number of MSSWY6B7GF. I
I purchased an annual subscription from Tod Türkiye, but for about 2 months, I haven't been able to watch broadcasts pro...perly. Across all platforms, including phone, tablet, and Smart TV, I keep experiencing constant interruptions while watching. Especially during every broadcast, the stream freezes
I want to share the refund issue I've experienced regarding my TodTV membership. About 5 months before my membership was... set to end, I was presented with an offer, and based on this offer, I renewed my package through the website. However, as a result, I ended up effectively paying twice for those r
I have been experiencing serious issues for a long time while trying to watch major and important matches on Tod TV. Whe...n I try to access the content through the Smart TV application, the screen keeps showing a loading logo, and the stream never starts. Because of this, I attempt to watch matches on
I have been unable to properly watch the Super League package I purchased through Tod TV since the beginning of the seas...on. Even though I have a 1,000 Mbps fiber internet connection at home, the broadcast on the Tod TV app constantly freezes and stutters, especially during live matches, making it im
I purchased a Tod TV package on 01.12.2025, but due to continuous interruptions, I could not watch the match program bro...adcast on the same day. I am using the service via the mobile application and web browser, and I was not able to benefit from the package I paid for as expected. I wanted to contac
Today, I started a ₺279 subscription through the Tod TV mobile app, but instead of ₺279, a total of ₺2,232 was charged t...o my card. Although I want to cancel the subscription, I am facing issues both with this incorrect, excessively high charge and with the cancellation process itself. While trying t
On 23 November 2025, at around 16:15, I created an account on Tod TV by purchasing the sports package and watched the fi...rst half of the Beşiktaş–Samsunspor match without any issues. After the first half, I attempted to carry out some actions through the application, but after this process I was no l
I subscribed to the Tod platform, but the streams are constantly unavailable and show errors. The broadcasts frequently ...cut out, making it impossible to enjoy watching properly. The membership fee I paid is going to waste because of this issue. I pay ₺350 per month, yet I am not satisfied with the s
On October 25, 2025, at 8:00 PM, I tried to watch the Trabzonspor vs. Eyüpspor Super League match using my Tod Super Lea...gue Package (member no: 30303525). When I opened the match on the Tod app through my Beko Android TV, I received a “you are not authorized” error, even though I could watch the sam
I purchased a Sports Package subscription from the Tod platform about a month ago, and I live in Antakya, Hatay. From th...e very first day of my subscription, I haven’t been able to watch any broadcasts due to inadequate internet infrastructure in my area. I tried to contact customer service both by p
While my annual subscription under the Tod TV Sports Package was still active, a promotional monthly package was added t...o my account. After this addition, my annual plan disappeared and has been inaccessible for about a week now. My membership number is 9823185. I paid for my annual package by cred
I have been following Formula 1 broadcasts on Tod TV for two years, but I am seriously disturbed by the commentary of C*...**** T********** and O*** K******. C***** T**********’s poor Turkish, unnecessary and irrelevant stories, constant inappropriate jokes, and loud laughter completely ruin the enjoym
Today, while watching a broadcast on my Smart TV with my Tod Sports Package subscription, my stream was cut off three ti...mes within 20 minutes with the claim that “someone else was using my subscription.” The phone number linked to my subscription is 0534**88001. I have never experienced this issue b
I am experiencing constant freezing and poor video quality while using TOD on my TV, as the stream keeps lagging and the... picture resolution is not clear, even though my internet speed is 90 Mbps, and I do not experience this problem on other streaming platforms.
