I purchased a Samsung Galaxy S26 Ultra Cobalt Purple 256 GB from the official Samsung Turkey online store for 1,887 doll...ars, and I received the device on June 12. From the first day, I used the phone with the original Samsung case and original screen protector, and I was very careful with it. Despit
I purchased a Samsung Galaxy S21 FE 5G smartphone from Teknosa. Despite the device supporting 5G, I'm unable to use 5G o...n my Türk Telekom line. Even though I have a postpaid plan and a 5G-compatible SIM card, the 5G option simply doesn't appear anywhere in the phone's SIM settings.My carrier says I
After installing an update that came through on June 5, 2026, my Samsung A33 stopped accepting my screen lock and keeps ...rejecting my password as if it's wrong, leaving me completely locked out of my phone. I was using the exact same password without any issues before the update — the problem appeare
Shortly after purchasing my Samsung Galaxy Z Fold 4, a Wi-Fi failure appeared on the device. Because of that malfunction..., my phone was repaired and parts were replaced under warranty. However, the exact same Wi-Fi issue came back about a year ago, and now, for the past week, I've been dealing with t
I've been actively using the Samsung Galaxy Tab S6 Lite I purchased from Vatan Bilgisayar in 2020 ever since. Starting a...round January 1, 2024, my device began experiencing serious hardware problems even during basic everyday tasks. In particular, while playing games or watching videos, the tablet th
About three months after purchasing my Samsung Galaxy Z Flip 6, I took it to Bayrak Elektronik, the Samsung authorized s...ervice center in Samsun, because the screen was freezing. I was told that both the front and back displays, as well as the battery, had been replaced under warranty, and the device
I purchased my Samsung Galaxy S24 brand new about 10 months ago. After a while, I used it in power saving mode for about... a month and a half, but the phone still drains 76% of its battery in just 3 hours and 40 minutes of screen-on time, and I'm never able to get a full day's use out of it. On top of
I chose the Samsung S24 Ultra specifically for its camera performance. When I first got the device, the front camera wor...ked perfectly — but for the past two to three months, every selfie I take with it has been suffering from an exaggerated and genuinely bothersome over-sharpening issue. I've reset
I purchased a Samsung Galaxy S25 FE from the Vatan Bilgisayar store in İzmit, Kocaeli on June 11, 2026. Before switching... to this phone, I was using a Redmi Note 8 and assumed the charging issues I'd been experiencing were coming from that device — but the battery performance on my new phone has fall
I've been using the Samsung Galaxy S24 Ultra since 2024. I've owned Samsung phones before, but this particular model has... me seriously reconsidering ever buying Samsung again. Despite the phone's large form factor, I feel that the battery capacity and screen-on time fall short of what a device this s
After the One UI 8.5 update arrived on my Samsung Galaxy S24+ on June 10th, my battery performance took a serious hit. I... use the device in Turkey on a Türk Telekom line, and before the update I could easily get a day and a half to two days out of a single charge under normal use — now I have to plug
For about a month now, the audio on WhatsApp video calls on my Samsung Galaxy S25 FE has been coming through at an extre...mely low volume on my end. When I make a regular phone call with the same person, the volume is perfectly normal — but the moment we switch to a video call, the audio drops noticea
"My device was repaired for free by Samsung and delivered to me. The dispute that arose during the process was resolved and my inconvenience was addressed. It is gratifying that the brand stands behind its product. Thank you."
I am sharing this to warn potential users of the Samsung Z Flip series abou...t the service approach they may encounter after purchase. I sent my Samsung
I sent in my brand-new device to the service center because it was randomly turning itself on and off. When the device w...as shipped, the intake report clearly stated that there was no damage, no marks, and everything was documented. It was then sent to the service center. The first service report sa
On 08.02.2025, I purchased the Samsung S25 Ultra through Samsung’s online store as a pre-order, and my invoice was issue...d under the number SSE2025000002504. I paid ₺83,499 by credit card. A few weeks after I started using the device, a burn-like mark appeared on the line next to the SIM card slot. I
For the past day, I’ve been experiencing a crackling noise only in the videos I record with my Samsung Galaxy S24’s came...ra. I do not hear this issue when watching videos on YouTube, Instagram, or other platforms—the problem occurs exclusively in videos recorded using my phone’s camera. I haven’t tri
I have a Samsung Fold 4, and I’m not someone who frequently uses the inner screen. I’ve had the device for over a year, ...and I’ve probably opened and closed it no more than 100 times. This morning, when I tried to open it, the phone stopped at a 160–170 degree angle and wouldn’t open fully. After doi
On October 6, 2025, I purchased a Samsung SM-X210RDBRTUR tablet through N11. After the battery fully drained, the device... would not turn back on, even when I plugged it in to charge. I tried different chargers and cables, but the tablet showed no lights or any kind of response. I have not yet taken t
I recently purchased my Samsung A065F. About two hours ago, I installed the new software update that appeared on my devi...ce. After restarting, when I entered my PIN code and tapped the “OK” button, I realized the button was not responding at all. Because of this, I cannot use my phone and I’m unable
I have been using my Samsung Galaxy A52s for about three years. In the summ...er of 2024, due to the heat, the back cover of the device started to lift.
I purchased my Samsung Tab S9 specifically for the DeX home screen feature. After buying the tablet, I installed a softw...are update today, and after the update, I noticed that the DeX home screen option had been removed. I chose Samsung only because of this feature. I contacted customer service abou
I have been unable to access my Samsung Account on my Galaxy S24 FE for a long time because I forgot my password. Since ...March, I have tried resetting my password, verifying through email, and logging in from different devices, but none of these methods have worked. I also cannot update my phone numb
