I am writing regarding a serious malfunction that began on my Samsung Galaxy S22 (model SM‑S901E) immediately after inst...alling Samsung’s official software update S901EXXSEGZH4 on 19 September 2026. Two days after the update, the phone began randomly shutting down and rebooting. These reboots occur a
After using my Samsung Galaxy Z Flip 7 for only a few months, a line running the entire length of the inner screen and d...ark spots appeared, even though the device had never been dropped or subjected to any impact. As a result, I visited Başarı Teknik, an authorized Samsung service center in Ankara,
On September 21, 2026, at around 10:30 a.m., my Samsung Galaxy A32 suddenly reset itself to factory settings even though... I had not performed any action. After the phone was reset, all of my personal data, including my contacts, photos, and messages, was deleted. At the same time, my Gmail account wa
Because my Samsung refrigerator stopped working, I called the phone number 0850 304 44 64, which I found online and whic...h is registered to a company called “Genel Merkez Servis Talep Makine Elektronik İç ve Dış Ticaret Limited Şirketi,” to request service. A service request was created through this
I have been experiencing an annoying software issue with my Samsung Galaxy A36 for approximately 10 days. After installi...ng the latest update on my phone, it plays a notification sound every time I turn the phone on or off, even though there are no notifications. Since the sound continues despite the
I purchased my Samsung Galaxy S25 FE 256 GB with 8 GB of RAM from MediaMarkt in December 2025 for approximately $921, pa...ying in installments. Despite paying this much for a brand-new device, it has had freezing and overheating problems since the very first day. It is unacceptable to sell a phone as
After installing the latest software update on my Samsung Galaxy S24 Plus 256 GB, I noticed that all of the events I had... added to my calendar had been deleted. I had been relying on the phone’s local calendar for a long time and had saved many important notes, appointments, and plans there. After th
I purchased my Samsung Fold 8 Ultra approximately 1.5 months ago. Despite the fact that the factory-installed screen pro...tector is still on the device and it has never been subjected to any impact, drop, pressure, or liquid exposure, a clearly visible LED line in the shape of a “+” appeared in the fo
I have been using my Samsung Galaxy S25 Ultra for approximately 6–7 months, and the device is still under warranty. For ...about 1.5 months, I have been experiencing a serious overheating problem with my phone. Even if I have just turned the phone on and only browse a few pages online, it becomes so ho
I am using Instagram on a Samsung Galaxy A17 and my account username is visible in the attached screenshots. The screens...hots show the exact profile where I am experiencing the following problem. For about three months there has been an issue with my following section. My profile clearly shows that I
I have been using my Samsung Galaxy S22 Ultra for about 3.5 years. During completely normal use, without any drop or liq...uid contact, the phone suddenly shut down. After that, it entered a constant boot loop on the Samsung logo and stopped charging. On 11 August 2026, I sent the device to the Samsung
I purchased a Samsung Galaxy S26 Ultra Cobalt Purple 256 GB from the official Samsung Turkey online store for 1,887 doll...ars, and I received the device on June 12. From the first day, I used the phone with the original Samsung case and original screen protector, and I was very careful with it. Despit
I purchased a Samsung Galaxy S21 FE 5G smartphone from Teknosa. Despite the device supporting 5G, I'm unable to use 5G o...n my Türk Telekom line. Even though I have a postpaid plan and a 5G-compatible SIM card, the 5G option simply doesn't appear anywhere in the phone's SIM settings.My carrier says I
After installing an update that came through on June 5, 2026, my Samsung A33 stopped accepting my screen lock and keeps ...rejecting my password as if it's wrong, leaving me completely locked out of my phone. I was using the exact same password without any issues before the update — the problem appeare
Shortly after purchasing my Samsung Galaxy Z Fold 4, a Wi-Fi failure appeared on the device. Because of that malfunction..., my phone was repaired and parts were replaced under warranty. However, the exact same Wi-Fi issue came back about a year ago, and now, for the past week, I've been dealing with t
I've been actively using the Samsung Galaxy Tab S6 Lite I purchased from Vatan Bilgisayar in 2020 ever since. Starting a...round January 1, 2024, my device began experiencing serious hardware problems even during basic everyday tasks. In particular, while playing games or watching videos, the tablet th
About three months after purchasing my Samsung Galaxy Z Flip 6, I took it to Bayrak Elektronik, the Samsung authorized s...ervice center in Samsun, because the screen was freezing. I was told that both the front and back displays, as well as the battery, had been replaced under warranty, and the device
I purchased my Samsung Galaxy S24 brand new about 10 months ago. After a while, I used it in power saving mode for about... a month and a half, but the phone still drains 76% of its battery in just 3 hours and 40 minutes of screen-on time, and I'm never able to get a full day's use out of it. On top of
I chose the Samsung S24 Ultra specifically for its camera performance. When I first got the device, the front camera wor...ked perfectly — but for the past two to three months, every selfie I take with it has been suffering from an exaggerated and genuinely bothersome over-sharpening issue. I've reset
I purchased a Samsung Galaxy S25 FE from the Vatan Bilgisayar store in İzmit, Kocaeli on June 11, 2026. Before switching... to this phone, I was using a Redmi Note 8 and assumed the charging issues I'd been experiencing were coming from that device — but the battery performance on my new phone has fall
I've been using the Samsung Galaxy S24 Ultra since 2024. I've owned Samsung phones before, but this particular model has... me seriously reconsidering ever buying Samsung again. Despite the phone's large form factor, I feel that the battery capacity and screen-on time fall short of what a device this s
After the One UI 8.5 update arrived on my Samsung Galaxy S24+ on June 10th, my battery performance took a serious hit. I... use the device in Turkey on a Türk Telekom line, and before the update I could easily get a day and a half to two days out of a single charge under normal use — now I have to plug
For about a month now, the audio on WhatsApp video calls on my Samsung Galaxy S25 FE has been coming through at an extre...mely low volume on my end. When I make a regular phone call with the same person, the volume is perfectly normal — but the moment we switch to a video call, the audio drops noticea
"My device was repaired for free by Samsung and delivered to me. The dispute that arose during the process was resolved and my inconvenience was addressed. It is gratifying that the brand stands behind its product. Thank you."
I am sharing this to warn potential users of the Samsung Z Flip series abou...t the service approach they may encounter after purchase. I sent my Samsung
