Yesterday, on July 10, 2026, I experienced what I believe to be discriminatory treatment on Suno’s official Discord serv...er. I was timed out in the general chat for the third time even though I was only speaking my mind and reporting an issue about how my music was being handled. I created a song usi
I have a Suno Pro annual subscription for the website registered to the email address jimjam***@gmail.com. My current su...bscription period is from March 2, 2026 to March 2, 2027, and I paid 96 USD for this plan. Despite this, I have not been able to properly use my paid account for months. The last t
I had been using a Suno Pro subscription for a long time and recently decided to upgrade my account to a Premier members...hip. The payment was successfully charged to my credit card, and I also received a payment confirmation email showing that the transaction had been completed. Despite this, my acco
On April 3, 2026, while attempting to purchase a monthly subscription for Suno AI, I accidentally selected the annual me...mbership option and was charged approximately $74 to my credit card. I realized the mistake on the same day and immediately contacted Suno by email. Their response reassured me tha
I am a professional musician who actively performs live and has been using Suno’s entry-level subscription plan for appr...oximately two months, paying around $11 per month. I primarily use the platform to generate musical ideas, create arrangements, and develop cover versions of popular songs for my l
Although I already had an existing subscription with Suno, on May 12, 2026, approximately $10 was charged to my Ziraat B...ank debit card without my knowledge or authorization. The transaction appears on my statement as an international purchase. I do not accept the automatic renewal of my subscription
I have been a paying Suno user since the platform first became available and have regularly purchased credits and subscr...iption services. Before upgrading to Premier, I created music by purchasing and spending individual credits. However, after upgrading, the system began displaying those previously
On April 17, 2026, I purchased a monthly subscription through the Suno app using my Ziraat Bank debit card for approxima...tely $10. On April 19, I submitted a refund request, and on April 20, I received an email from Suno stating that my refund had been successfully processed. Despite receiving this
On April 3, 2026, while attempting to purchase a monthly subscription through Suno AI (suno.com), I accidentally selecte...d the annual subscription option. As a result, approximately $100 was charged to my credit card immediately for a one-year membership. After realizing the mistake, I sent a detail
I purchased a Premium subscription through Suno on my computer using the Turkey region and local pricing. On March 10, 2...026, I paid approximately $28 with my Visa debit card (ending in 2030) and activated a one-month Premium membership. However, despite being sold as a monthly subscription, my Premi
I have been unable to make a payment on the Suno website using my TEB bank card since yesterday. I enter my card details... on the payment page and complete the verification process using the security code sent by my bank. The transaction appears as successfully verified and approved on my bank’s side,
I purchased a subscription through the Suno ALL Song Music app on my iPhone. During the purchase process, the subscripti...on was clearly displayed as a monthly plan priced at approximately $10. Based on the information shown on the purchase screen, I approved the transaction expecting to be charged on
I am experiencing a serious issue while using the Suno app on my Android phone. Whenever I write lyrics and press the Cr...eate button to generate a song, the application immediately displays an “Error” message and fails to create the song. No matter what lyrics or settings I use, the generation proces
I discovered that on January 3, 2026, a charge of approximately $11 was made to my bank card by Suno, even though I have... never had an account, membership, or any relationship with this company. The transaction was processed using the card ending in 9021, and I only became aware of it when reviewing
I maintain an active monthly Pro subscription on Suno.com. My most recent payment was made on February 21, 2026, using a... credit card registered in Turkey, and I was charged approximately $10 for the renewal. Despite this payment being successfully processed, my Pro membership was not reactivated, an
My Suno Inc. account had automatic renewal enabled, and on February 23, 2026, my card was charged $96 without my knowled...ge or direct approval. This charge was processed as a yearly subscription renewal, even though I did not intend to continue the subscription and was unaware that the renewal would
I have been using Suno AI for the past several days, including today, to create music. I have been working on a project ...for approximately five days, investing significant time and effort into developing the song. However, whenever I try to continue working on it, I receive a message telling me to up
I subscribed to Suno AI by paying approximately $31 per month and regularly use the platform to create music. However, s...ince February 18, 2026, I have been experiencing a serious issue. Even though I write and submit lyrics when generating songs, the system only creates instrumental music and does n
On February 16, 2026, at 4:22 PM, I discovered that a charge of approximately $100 had been made to my Enpara card for a...n annual subscription to the AI application Suno without my knowledge or authorization. I never started a subscription, never approved any recurring payment, and did not receive an
I purchased an annual plan from Suno by accident, and I immediately contacted them to cancel and request a partial refun...d for the unused months. However, it’s been impossible to reach anyone from their team. Their so-called customer service is completely nonexistent. There is no way to contact suppo
I am very frustrated with Suno’s voice recording feature. I record audio specifically for the lyrics of a track, but eve...ry time, the voice recording gets mixed directly into the instrumental track itself. This completely ruins the entire piece — the quality drops, parts become unintelligible, and it
Hello, I used the Suno app and initially liked it. I purchased a one-time ₺10 membership, fully expecting it to be a sin...gle payment. However, around 10:00 PM on March 23, Suno charged my account again — even though I had no plans to use the app for the next month. I have been trying to cancel my su
Hello, I downloaded the Suno app just 3–4 days ago. Without fully realizing it — and certainly without intentionally agr...eeing — I accidentally subscribed to a ₺10 monthly plan. I have been using the app for the past three days, but unfortunately, I did not achieve the results I was hoping for. Toda
Suno is an artificial intelligence music generation platform developed by Suno, Inc.. Founded in 2022 and headquartered in Cambridge, Massachusetts, the platform allows users to create complete songs, including vocals, lyrics, melodies, and instrumentals, from simple text prompts. Suno is widely used by content creators, musicians, hobbyists, and marketers seeking AI-powered music creation tools.
Customer Support Email: [email protected]
Billing Support Email: [email protected]
Suno operates in the artificial intelligence and music technology industry. The platform enables users to generate original music, lyrics, and audio content through AI models accessible via web and mobile applications.
User sentiment toward Suno is mixed. Many users praise the platform's ability to create high-quality music quickly, while complaints commonly focus on subscription billing, content ownership concerns, technical issues, and customer support responsiveness.
If you’ve experienced issues with Suno, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
