I am a Suno user and recently discovered a restriction that I find both confusing and unfair. I created a track on the f...ree version of Suno and then upgraded to a subscription with the expectation that I could use the same music and distribute it to other platforms in order to earn income. However,
I accidentally purchased an annual subscription to the Suno app while signing up for its free trial. At around 6:00 p.m.... on September 1, 2026, a payment of approximately $107 was charged to my bank card ending in 5005. The transaction currently appears in my bank account activity as a “pending autho
I recently purchased a paid subscription to the Suno app through my mobile carrier, but my subscription still does not a...ppear to be active. Although the payment was charged through my mobile line, I am unable to access or use any of the subscription benefits within the app. Since there is currently
I have been using Suno with a Pro monthly subscription, and until recently I was very satisfied with the service. Howeve...r, after the change they made around July 20, 2026, when they completely redesigned the entry page and moved to version 5.5, the product has become almost unusable for me. The old
I have been using the Suno app for months to turn my poems into songs. I initially used the service for free, and then o...n June 2, I started a one-month paid subscription, during which I created songs from at least 200 of my poems. Although I canceled my subscription on June 17 before it expired, I w
I purchased a monthly Pro Plan subscription through Suno AI for approximately $10, but my subscription still has not bee...n activated. Although the payment was successfully charged to my bank card, the Pro Plan does not appear on my account, and I am unable to use the service. When I log into my acco
Yesterday, on July 10, 2026, I experienced what I believe to be discriminatory treatment on Suno’s official Discord serv...er. I was timed out in the general chat for the third time even though I was only speaking my mind and reporting an issue about how my music was being handled. I created a song usi
I have an individual Pro Plan subscription with Suno and have been paying approximately 400 TL per month, yet I have bee...n unable to access my account for the past month. I originally created my account using my email address, but I no longer have access to that email address. As a result, I cannot l
I create music through the Suno app using my own creativity and effort, and I share some of these tracks on YouTube.com.... However, YouTube.com automatically places an “AI” label under my videos. I do not consider myself someone who simply creates “AI music.” I am a musician who creates my work throug
Today, I discovered that an account using the username “a***” created a song titled “M*****” on the Suno platform using ...my name. I am uncomfortable with my name being used in this manner without my permission, and I believe this constitutes a violation of my personal rights. The link to the song is
I have a Suno Pro annual subscription for the website registered to the email address jimjam***@gmail.com. My current su...bscription period is from March 2, 2026 to March 2, 2027, and I paid 96 USD for this plan. Despite this, I have not been able to properly use my paid account for months. The last t
I had been using a Suno Pro subscription for a long time and recently decided to upgrade my account to a Premier members...hip. The payment was successfully charged to my credit card, and I also received a payment confirmation email showing that the transaction had been completed. Despite this, my acco
On April 3, 2026, while attempting to purchase a monthly subscription for Suno AI, I accidentally selected the annual me...mbership option and was charged approximately $74 to my credit card. I realized the mistake on the same day and immediately contacted Suno by email. Their response reassured me tha
I am a professional musician who actively performs live and has been using Suno’s entry-level subscription plan for appr...oximately two months, paying around $11 per month. I primarily use the platform to generate musical ideas, create arrangements, and develop cover versions of popular songs for my l
Although I already had an existing subscription with Suno, on May 12, 2026, approximately $10 was charged to my Ziraat B...ank debit card without my knowledge or authorization. The transaction appears on my statement as an international purchase. I do not accept the automatic renewal of my subscription
I have been a paying Suno user since the platform first became available and have regularly purchased credits and subscr...iption services. Before upgrading to Premier, I created music by purchasing and spending individual credits. However, after upgrading, the system began displaying those previously
On April 17, 2026, I purchased a monthly subscription through the Suno app using my Ziraat Bank debit card for approxima...tely $10. On April 19, I submitted a refund request, and on April 20, I received an email from Suno stating that my refund had been successfully processed. Despite receiving this
On April 3, 2026, while attempting to purchase a monthly subscription through Suno AI (suno.com), I accidentally selecte...d the annual subscription option. As a result, approximately $100 was charged to my credit card immediately for a one-year membership. After realizing the mistake, I sent a detail
I purchased a Premium subscription through Suno on my computer using the Turkey region and local pricing. On March 10, 2...026, I paid approximately $28 with my Visa debit card (ending in 2030) and activated a one-month Premium membership. However, despite being sold as a monthly subscription, my Premi
I have been unable to make a payment on the Suno website using my TEB bank card since yesterday. I enter my card details... on the payment page and complete the verification process using the security code sent by my bank. The transaction appears as successfully verified and approved on my bank’s side,
I purchased a subscription through the Suno ALL Song Music app on my iPhone. During the purchase process, the subscripti...on was clearly displayed as a monthly plan priced at approximately $10. Based on the information shown on the purchase screen, I approved the transaction expecting to be charged on
I am experiencing a serious issue while using the Suno app on my Android phone. Whenever I write lyrics and press the Cr...eate button to generate a song, the application immediately displays an “Error” message and fails to create the song. No matter what lyrics or settings I use, the generation proces
I discovered that on January 3, 2026, a charge of approximately $11 was made to my bank card by Suno, even though I have... never had an account, membership, or any relationship with this company. The transaction was processed using the card ending in 9021, and I only became aware of it when reviewing
I maintain an active monthly Pro subscription on Suno.com. My most recent payment was made on February 21, 2026, using a... credit card registered in Turkey, and I was charged approximately $10 for the renewal. Despite this payment being successfully processed, my Pro membership was not reactivated, an
Suno is an artificial intelligence music generation platform developed by Suno, Inc.. Founded in 2022 and headquartered in Cambridge, Massachusetts, the platform allows users to create complete songs, including vocals, lyrics, melodies, and instrumentals, from simple text prompts. Suno is widely used by content creators, musicians, hobbyists, and marketers seeking AI-powered music creation tools.
Customer Support Email: [email protected]
Billing Support Email: [email protected]
Suno operates in the artificial intelligence and music technology industry. The platform enables users to generate original music, lyrics, and audio content through AI models accessible via web and mobile applications.
User sentiment toward Suno is mixed. Many users praise the platform's ability to create high-quality music quickly, while complaints commonly focus on subscription billing, content ownership concerns, technical issues, and customer support responsiveness.
If you’ve experienced issues with Suno, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
