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Buddy.ai

Buddy.ai Logo
Buddy.ai

Complaints

40 complaints
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Buddy.ai Has Not Refunded My Premium Plan After Cancellation

1

I am writing regarding a refund request for my Buddy.ai Premium Plan subscription. On July 25, 2026, I purchased the Bu...

Buddy.ai Kept Charging My Card After I Believed I Had Canceled

1

I am writing regarding my Buddy.ai subscription, which appears to have been renewing without my knowledge or consent for...

Buddy.ai Refused to Refund an Early Subscription Charge

1

I am writing regarding an unauthorized subscription charge made through the Buddy.ai application that I downloaded from ...

Refund My Buddy.ai Plus Subscription Charge

1

I am writing regarding my Buddy.ai Plus subscription and an unexpected charge that was applied after the advertised free...

Cancel My Buddy AI Subscription

7

I started a 7‑day trial with Buddy AI on June 14 through the Apple App Store, and since then I have been charged 6.99 an...

Buddy AI Won't Show Membership Expiration Date or Cancellation Option

17

In approximately February, I purchased a six-month membership on the Buddy AI app for my child to learn English. I paid ...

Buddy AI Charged Full Six-Month Fee on Day One of a Free Trial

I signed up for a subscription on the Buddy AI app that was advertised as a three-day free trial. However, despite being...

Cancel My AI BUDDY Subscription And Refund The Unauthorized Payment

58

I am writing to report an unauthorized charge made by the AI BUDDY application through Google Play and to request both a...

Buddy Ai Useless App And Unauthorized Charges

33

I have been using the Buddy AI mobile app on my iPad and have encountered a serious problem with my paid subscription an...

Complaint About Buddy.ai Subscription

176

I am writing regarding my Buddy.ai subscription, which I have not been using but has still been charged to me several ti...

Unauthorized Buddy.ai Subscription Charged My Credit Card

8

On March 10, 2026, an unauthorized charge of approximately $11 was made to my Akbank credit card for a service listed as...

Buddy.ai Subscription Renewed Without My Consent

7

On the night of February 15, 2026, I noticed that approximately $18 was charged to my Enpara card via Google for an app ...

I Cannot Cancel Buddy AiSubscription

72

I am using the Buddy.ai app on iOS from Canada, and I am experiencing a serious problem with canceling my subscription. ...

Buddy.ai Charged Me Without Renewal Notice

21

On July 22, 2025, I purchased approximately a six-month membership through Buddy.ai. Without any notification or my expl...

Request Refund for Duplicate Buddy.ai Transaction

17

On December 31, I purchased a six-month membership through the Buddy.ai mobile app, and $11 was charged to my card. Afte...

Unexpected Buddy.ai Renewal Fee After Cancellation

11

My Buddy.ai subscription was automatically renewed on January 2, 2026, without any prior notification, and $11 was charg...

Disputing Unknown Buddy AI Charge on QNB Credit Card

10

On December 10, 2025, I noticed an unauthorized charge of $5 on my QNB Finansbank Fix credit card. The transaction descr...

Buddy.ai Subscription Not Visible but Still Billing

10

In 2023, I purchased a service through Buddy.ai. Even though I canceled the subscription through my Google subscriptions...

Buddy.ai Auto-Renewal Error Complaint

34

I intentionally purchased a 6-month subscription to the Buddy app in May 2024 and paid for the first 6 months. However, ...

Buddy.Ai Unauthorized Charge Refund Issue

28

On November 17, 2025, I noticed a charge of $5 USD made to my credit card under the name “Buddy.Ai.” I want to clearly s...

Buddy.Ai App Not Allowing Progress Reset After New Purchase

24

Today (November 8, 2025), I repurchased the Buddy.Ai app through Google Play on my Android tablet and paid $11 USD. My c...

Buddy.Ai Not Recognizing Active Subscription After Reinstall

27

I purchased a 6-month subscription for the Buddy.Ai English learning app. Today, after deleting and reinstalling the app...

I Can’t Cancel My Buddy.ai Subscription Because I Forgot My Gmail

157

I urgently want to cancel my Buddy.ai subscription, but I’m completely stuck because I can’t remember which Gmail accoun...

Brand Overview: Buddy.ai

Buddy.ai is an AI-powered English learning platform designed for children ages 4–10. Founded in 2017, the app uses voice-based interactive lessons, games, and conversations to help kids learn English in a fun and engaging way. The platform is operated by Buddy.ai and is available on mobile devices worldwide.

Contact Info

  • Customer Support Email: [email protected]
  • Support Portal: Buddy.ai Support Center
  • Support: Customer support is mainly handled through the app support system and email.

Industry and Operations

Buddy.ai operates in the educational technology and language learning industry. The platform uses artificial intelligence and voice recognition technology to teach English vocabulary, pronunciation, and conversation skills to children through interactive gameplay.

  • AI-powered English learning for children
  • Voice recognition and speaking practice tools
  • Interactive educational games and lessons
  • Mobile-based language learning platform
  • Subscription-based educational services
  • Beginner English vocabulary and pronunciation training

User Sentiment

User sentiment toward Buddy.ai is mixed. While many parents appreciate the educational concept and child-friendly design, recurring complaints mainly focus on subscription billing, cancellation issues, and customer support responsiveness.

  • Unexpected recurring subscription charges after free trials
  • Difficulty canceling subscriptions and stopping auto-renewal
  • Complaints about refund requests being denied or delayed
  • Users reporting charges continuing after cancellation attempts
  • Frustration with slow or automated customer support responses
  • Concerns regarding unclear billing and renewal terms
  • Technical issues involving voice recognition and microphone access
  • Problems transferring subscriptions between devices
  • Complaints about limited free content before payment requests
  • Users reporting app functionality differences across devices

Share Your Experience

If you’ve experienced issues with Buddy.ai, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.