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Buddy.ai

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Buddy.ai

Complaints

34 complaints
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Cancel My Buddy AI Subscription

June 19 10:50 AM2

I started a 7‑day trial with Buddy AI on June 14 through the Apple App Store, and since then I have been charged 6.99 an...

Cancel My AI BUDDY Subscription And Refund The Unauthorized Payment

May 13 9:59 AM58

I am writing to report an unauthorized charge made by the AI BUDDY application through Google Play and to request both a...

Buddy Ai Useless App And Unauthorized Charges

April 14 5:36 AM33

I have been using the Buddy AI mobile app on my iPad and have encountered a serious problem with my paid subscription an...

Complaint About Buddy.ai Subscription

March 30 10:15 AM176

I am writing regarding my Buddy.ai subscription, which I have not been using but has still been charged to me several ti...

Unauthorized Buddy.ai Subscription Charged My Credit Card

March 10 1:43 PM8

On March 10, 2026, an unauthorized charge of approximately $11 was made to my Akbank credit card for a service listed as...

Buddy.ai Subscription Renewed Without My Consent

February 15 11:27 PM7

On the night of February 15, 2026, I noticed that approximately $18 was charged to my Enpara card via Google for an app ...

I Cannot Cancel Buddy AiSubscription

January 27 2:42 PM72

I am using the Buddy.ai app on iOS from Canada, and I am experiencing a serious problem with canceling my subscription. ...

Buddy.ai Charged Me Without Renewal Notice

January 21 2:04 PM21

On July 22, 2025, I purchased approximately a six-month membership through Buddy.ai. Without any notification or my expl...

Request Refund for Duplicate Buddy.ai Transaction

January 6 11:24 AM17

On December 31, I purchased a six-month membership through the Buddy.ai mobile app, and $11 was charged to my card. Afte...

Unexpected Buddy.ai Renewal Fee After Cancellation

January 2 5:21 PM11

My Buddy.ai subscription was automatically renewed on January 2, 2026, without any prior notification, and $11 was charg...

Disputing Unknown Buddy AI Charge on QNB Credit Card

December 11, 2025 11:03 PM10

On December 10, 2025, I noticed an unauthorized charge of $5 on my QNB Finansbank Fix credit card. The transaction descr...

Buddy.ai Subscription Not Visible but Still Billing

December 5, 2025 3:54 PM10

In 2023, I purchased a service through Buddy.ai. Even though I canceled the subscription through my Google subscriptions...

Buddy.ai Auto-Renewal Error Complaint

November 22, 2025 10:33 AM34

I intentionally purchased a 6-month subscription to the Buddy app in May 2024 and paid for the first 6 months. However, ...

Buddy.Ai Unauthorized Charge Refund Issue

November 18, 2025 8:13 AM28

On November 17, 2025, I noticed a charge of $5 USD made to my credit card under the name “Buddy.Ai.” I want to clearly s...

Buddy.Ai App Not Allowing Progress Reset After New Purchase

November 8, 2025 6:28 PM24

Today (November 8, 2025), I repurchased the Buddy.Ai app through Google Play on my Android tablet and paid $11 USD. My c...

Buddy.Ai Not Recognizing Active Subscription After Reinstall

October 28, 2025 1:59 PM27

I purchased a 6-month subscription for the Buddy.Ai English learning app. Today, after deleting and reinstalling the app...

I Can’t Cancel My Buddy.ai Subscription Because I Forgot My Gmail

June 10, 2025 1:42 AM157

I urgently want to cancel my Buddy.ai subscription, but I’m completely stuck because I can’t remember which Gmail accoun...

Buddy.ai Renewed My 6-Month Subscription Without Consent

May 26, 2025 8:12 PM178

Hello, I’m reaching out because I’m extremely frustrated with Buddy.ai. Today, right after my subscription ended, it was...

Buddy.ai Charged Me Without Active Subscription or My Consent

May 21, 2025 12:12 AM154

I am very frustrated with Buddy.ai. Despite not having an active subscription for months and not using the app at all, I...

Buddy.ai Took My Money but App Won’t Open

March 29, 2025 1:53 AM64

I’m beyond frustrated with Buddy.ai. I paid for a subscription, but the app won’t even open. After realizing I couldn’t ...

Buddy.ai Charged Me After Free Trial Despite No Usage or Active Subscription

March 24, 2025 1:10 PM64

I initially signed up for Buddy.ai's 1-month free trial for my child. Unfortunately, my child didn’t enjoy the app at al...

Brand Overview: Buddy.ai

Buddy.ai is an AI-powered English learning platform designed for children ages 4–10. Founded in 2017, the app uses voice-based interactive lessons, games, and conversations to help kids learn English in a fun and engaging way. The platform is operated by Buddy.ai and is available on mobile devices worldwide.

Contact Info

  • Customer Support Email: [email protected]
  • Support Portal: Buddy.ai Support Center
  • Support: Customer support is mainly handled through the app support system and email.

Industry and Operations

Buddy.ai operates in the educational technology and language learning industry. The platform uses artificial intelligence and voice recognition technology to teach English vocabulary, pronunciation, and conversation skills to children through interactive gameplay.

  • AI-powered English learning for children
  • Voice recognition and speaking practice tools
  • Interactive educational games and lessons
  • Mobile-based language learning platform
  • Subscription-based educational services
  • Beginner English vocabulary and pronunciation training

User Sentiment

User sentiment toward Buddy.ai is mixed. While many parents appreciate the educational concept and child-friendly design, recurring complaints mainly focus on subscription billing, cancellation issues, and customer support responsiveness.

  • Unexpected recurring subscription charges after free trials
  • Difficulty canceling subscriptions and stopping auto-renewal
  • Complaints about refund requests being denied or delayed
  • Users reporting charges continuing after cancellation attempts
  • Frustration with slow or automated customer support responses
  • Concerns regarding unclear billing and renewal terms
  • Technical issues involving voice recognition and microphone access
  • Problems transferring subscriptions between devices
  • Complaints about limited free content before payment requests
  • Users reporting app functionality differences across devices

Share Your Experience

If you’ve experienced issues with Buddy.ai, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.