I am writing regarding an unfair ban applied to my account and device on the Okey Yalla 101 application. I play the game on a Samsung Galaxy A71, and since 6 December, my account and device have been banned. Because of this device ban, I cannot open the app at all or reinstall and use it in any way. My in‑game ID is 946378970. I believe that I have been banned without any valid reason, and I have not used cheats, hacks, third‑party software, or any behaviour that would violate the rules. Due to the device ban, I am also unable to contact in‑app support to explain my situation or request a review. I kindly request that you urgently review my account and device ban, and remove the ban as soon as possible if no clear violation can be proven. I would like to continue using Okey Yalla 101 on my Samsung Galaxy A71, and I am ready to cooperate and provide any additional information you may need during your review.
I use the Yalla101 Okey app on my iPhone 13 (iOS). Two days ago, without any prior warning or explanation, both my account and my device were banned. I only realized this when I tried to open the app. I immediately reached out to the support team, but instead of helping, they responded with an unhe...
Greetings PUBG Mobile team. Recently, my important game account was banned out of the blue, even though I have never utilized any cheats or third-party applications on my device. I am very worried and upset about this situation, as I have put a lot of time and effort into developing my account. It s...
Hello, PUBG Mobile Team, Recently, my valuable game account was banned without any justification. I assure you that I have never used cheats, third-party applications, or any form of unauthorized software on my device. This ban is entirely unexpected and, frankly, frustrating, as I’ve always played...
Since Saturday, September 20, 2025, I’ve been unable to log into the 101 Okey app on my Android device using guest mode. Each time I try, I receive a message that says, “Your account has been banned due to collusive play.” However, I have never engaged in collusive or side-by-side play, and I’ve nev...
On 14/08/2025, while playing on my Samsung Galaxy A24, my Okey Yalla account was suddenly blocked without any prior warning or notification. My account ID is 34389744. There was no balance or payment activity on my account, and I have never experienced such an issue before. This block happened comp...
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