I booked a stay at Swandor Topkapi Palace through Agoda for September 1–6, 2026. I specifically set up the reservation f...or 2 guests, and my payment of $1,701 was approved through Agoda on August 19, 2026, around 8:00 PM. However, prior to checking in, I reviewed the booking confirmation email and no
I accidentally canceled my reservation (#690186947) for Crowne Plaza Copenhagen Towers by IHG through Agoda. Since the f...ree cancellation window had passed, I wanted to reactivate the booking, but the system would not allow it and treated the request as a brand-new reservation, demanding that I pay a
I made a fully paid booking with Agoda online for a stay at the Cuillin Hotel in Portree from 31 July to 3 August, total...ling over 5,700 USD. Agoda confirmed my booking, but when I arrived at the property the hotel informed me that there was actually no valid reservation in their system. As a result,
I made a reservation via Agoda at Swissotel Al Maqam Makkah for the dates 28.08.2026–02.09.2026 as a triple bed city roo...m for 3 adults and 1 child. However, after completing the payment, the confirmation email I received showed the reservation as only for 1 adult, which puts me in a very difficult s
I made a reservation via Agoda for Extended Stay for the night of July 24 to 25 and paid a total of $60. When I arrived,... the hotel refused to accept the required $100 deposit both from my PayPal account and in cash, so I was unable to complete check‑in. Because of this, the stay was cancelled. I spo
On August 6, 2026, I made a reservation through Agoda for the Village Motor Inn in Austin, Texas. Shortly after booking,... my reservation was cancelled before I was even able to check in. Despite the cancellation, the amount of 42.07 USD was charged to my debit card. I immediately contacted Agoda and
I am writing to report a serious problem I experienced with a hotel reservation made through Trivago and Agoda, as well ...as the complete lack of accessible customer support in Turkish. I searched for Cleopatra Golden Beach Hotel through Trivago and was redirected to Agoda, where I completed a reserv
During my stay booked via Agoda at Sunshine Resort Banff for 11–13 July 2026, I was charged an additional 46.2 CAD by th...e hotel at checkout on 13 July 2026, which was never disclosed during the booking process. My booking confirmation from Agoda clearly indicated that everything was already paid, an
My stay at Novotel Wien Hauptbahnhof was booked via Agoda for 18/07/2026–19/07/2026, and I am writing to share a very di...sappointing experience with your customer service. Due to the sudden passing of my grandfather, I urgently needed assistance with this non‑flexible reservation the day before check
I am filing a complaint regarding my apartment reservation made through Agoda under the booking number 668513659. The re...servation was made 10 days ago for one night, starting on 12 June 2026. The main problem is that the apartment turned out to be located 88 km away from the city in which it was sho
I booked a reservation for Bolu Yıldız Hotel through Agoda with an original stay date of July 28. Later, I needed to cha...nge the reservation date to August 3 and submitted my request through the Agoda application. Despite making this request through the proper channels, Agoda attempted to reject it
I made a reservation through Agoda for Ortaköy Bellezza Hotel with check-in on June 12, 2026, and check-out on June 13, ...2026. However, when I arrived at the hotel, I discovered that the hotel’s sign had been completely removed. The parking attendants at the location informed me that the hotel had pe
I made reservation number 1736754885 through Agoda for a vacation with my wife at Sole’n Blu Hotel in Kaş, Antalya, for ...the dates of June 13–14, 2026. During the booking process, I accidentally selected a shared room. Since this is not a type of accommodation that neither my wife nor I would ever ac
On June 10, I made a reservation through Agoda for Upsuites Hotel for three guests, with check-in on June 15 and check-o...ut on June 18. Agoda charged my credit card $394 for the reservation. However, on June 13, another charge of $394 was processed on the same card without my knowledge or authorizati
I purchased a stay through Agoda at City Hotel Kurfürstendamm m under reservation number 202-9026923 for June 9, 2026, t...o June 10, 2026, and $113 was charged to my credit card. However, when I arrived at the hotel on June 9, the hotel management told me there was no suitable room available for me, t
I made a reservation through Agoda for a hotel called Jakaranda in Istanbul for the dates of June 11, 2026, to June 12, ...2026. My reservation number is 667043983. However, when I arrived at the location, there was no hotel sign, no visible business operating there, and no indication whatsoever that a
I made a reservation through the Agoda app for Jasmine Court Hotel in Cyprus for the dates of June 30 to July 3 under re...ference number 5286****19. I canceled this reservation on May 17, 2026. Despite 25 days having passed since I submitted my cancellation request, no refund has been credited to my
"Vikingen Infinity Hotel purchasing manager Mr. Şahin helped, solved my problem, thank you."
I made a hotel reservation through Agoda for August 11, 2026, to August 16, 2026, for two adults and one child (3 years ...old). After that stay, I booked another reservation through Agoda at Vikingen Infinity Hotel for August 16, 2026, to August 21, 2026. The reservation number is 1735395221. However
I made a reservation through Agoda for a double queen room at Hyatt House San Juan for August 23, 2025. On my Agoda conf...irmation, the total was shown as 1,806.13 plus 265.12 in fees, and I planned and budgeted my trip based on these amounts. However, when I arrived at the hotel and went to check in,
I made a reservation through Agoda with a company called “15%discount limited time” for an apartment in Sofia at the add...ress 23 Ulitsa Momino Venche, with check‑in on May 29 and check‑out on May 31. I paid a total of 109.27 EUR for this booking on May 16. When I arrived at the address on the check‑i
We made a reservation via Agoda to stay at Gaia in the Çeşme/Alaçatı region. Our reservation with the number 663474771 w...as confirmed by Agoda, the full amount was charged to us and our payment document was issued. However, after a long journey from Antalya to Çeşme by motorcycle, we experienced a se
I made a reservation via Agoda for a Superior Room at The Grand Lodge Pattaya in Thailand, with check‑in on 9 July 2026 ...and check‑out on 11 July 2026, under Booking ID 659597759. The booking was created on 14 May 2026 and cancelled on the same day, within about two minutes, immediately after I reali
On May 24, 2026, at approximately 11:45 p.m., I made a reservation through Agoda for Marluka Hotel in Ölüdeniz, Fethiye,... covering the dates of May 28–29, 2026. A total of approximately $240 was charged to my credit card, and I received reservation number 662640207. After completing the booking, I c
