Parimatch Ignored My Support Ticket About Missing Deposit

I deposited ₹2500 to my Parimatch account (ID: 343110016) via Paytm on 12 November, but the amount has still not been reflected in my Parimatch balance. The money was successfully debited from my Paytm, yet my Parimatch account did not get credited. After noticing this, I initiated a support ticket with Parimatch, but I have not received any response so far. This lack of communication is very frustrating, as my money is stuck and I cannot use my account as intended. I request that my ₹2500 deposit be immediately credited to my Parimatch account linked to ID 343110016, or that the issue be urgently investigated and resolved without any further delay.