I made a reservation through Agoda for Labranda Alantur in Alanya for the dates 23–27 May 2026, with a total cost of 47,...000 TL paid by credit card. Despite having a confirmed reservation, when we arrived at the hotel on 23 May, the hotel refused to accept our check‑in and told us they could not take
Days Inn 5425 Clarkins Dr, Austintown, Ohio 44515. I was charged more than I should have been got locked out of my room ...for 3 hours. The boy at the desk didn't want to help me. I walked with a cane and had no car, had to rely on other guests to help me, and almost had to call the fire dept
On checking my bank statement from my UK account, I discovered two fraudulent charges from Agoda dated 23 April, even th...ough I did not attempt to make any booking on that date or through Agoda at all. One payment is for 1,200.00, and the other is for 702.00, and there is no corresponding reservation
I made a reservation for one night at The Hera Suite Hotel in Ataşehir, Istanbul via Agoda.com under reservation number ...1727502529 and paid 1600 TL. Our check‑in date was 15.05.2026, and we arrived at the hotel around 2 PM with my family. However, the room and the service we encountered were complet
"The error was accepted as a result of the correspondence. Points equivalent to 18 USD were awarded. A refund was provided to the card. Hopefully, the other affected parties will be resolved. The Agoda site should not ignore these errors and should grant a call center and Turkish assistant service to a country like Turkey, which is heavily touristic. The bot should provide an option regarding these errors to the artificial intelligence."
I made a hotel reservation through Agoda.com two days ago for the dates 1–5... June 2026 with reservation ID 1725773596 at a hotel listed as “Alanya MC A
Through Agoda, I made reservation number 1725400252 on May 6, 2026, for Hotel Dell Opera in Venice covering the dates Ma...y 20–22. Not only was I unable to receive support for either cancellation or date modification, but approximately $990 was also charged from my card without my effective approval,
I am filing this complaint against Agoda regarding booking number 2009900405. Agoda has engaged in deceptive practices, ...misleading promotions and unfair billing around my reservation at Stay Hotel in Bangkok for 9–10 May. During the booking process for the 9–10 May stay, the price clearly shown on A
I booked a flight ticket from Bali to Vietnam through Agoda for travel between 22 May 2026 and 26 May 2026, but I have n...ot received any booking confirmation and the booking ID does not seem to exist. During the purchase I accidentally entered the wrong email address, so I never got the confirmation
I made a reservation through Agoda at Bacelo Hotel Muscat for a standard double room under the name Jayantha Dissana****..., with booking number 656201847, for one night from May 9 to May 10. The room price was approximately $80, and I only intended to make one booking. However, due to a system error,
I made a reservation through the Agoda application for a Deluxe Room at Hotel Moonlight in Kathmandu, Nepal, under the n...ame Gonul Ozgu*** with booking ID 648742651, for 3 nights between 20–23 April 2026, for which I paid a total of 360 USD. However, the room and overall quality of the stay were far
I made a reservation through Agoda.com for Side Mira Palace Hotel with check-in on April 26 and check-out on April 27, u...nder reservation number 1721657289. The total reservation cost was approximately $25. Shortly after completing the booking—within about 5 to 10 minutes—I was contacted by the hotel
"Thank you for your services"
I booked Abasa Suites through Agoda for April 21–23 under the name Eda Dal (booking number 649852627), paying the full a...mount in advance via Agoda. On the Agoda listing, the hotel is presented as being in the city center, but in reality it is at least a 25-minute uphill walk away, and the road has n
"I am very grateful to Xolvie for helping me get through to Agoda, as there was no other way to communicate with them to submit my refund request."
On 17 March 2026, I made a reservation through Agoda for a hotel in Bern and completed my payment via Agoda. However, de...spite having paid, we were not able to receive the service. When we arrived at the hotel, we needed a service/entry code from Agoda in order to access the room, but we could not ob
I am requesting the resolution of a serious issue I experienced during a reservation made through Agoda. On December 25,... 2025, I created a reservation via Agoda for Özkum Park Hotel in Sapanca for the dates January 3–4, 2026, under reservation number 1681740689. During the booking process, I was inf
On April 5th, I discovered a fraudulent charge from Agoda on my credit card for a hotel booking in Singapore in the amou...nt of 712.25€. I have never visited Agoda’s website, I have never created an account with them, and I have never made any booking through their platform, so this transaction is cle
Today, I searched for a hotel on Trivago to stay in Çorlu, Tekirdağ, and the best option shown was Çorlu Safir Hotel & C...ity Center listed through Agoda.com. I completed my reservation via Agoda, and $39 was charged to my credit card. My booking was confirmed with reservation number 1715494754. Howe
I made a reservation through Agoda for a hostel in Milan, Italy under booking number 644163247, with check‑in on 3 April.... When I saw the condition of the property, I found it to be very dirty and unsafe, and it was completely different from what I had expected from the listing on Agoda. Because of t
I made a reservation through Agoda for a stay at Hotel Malar in Paris, France, from February 24–28, paying $709 in full ...upfront. However, I canceled the reservation the following day. The booking was already listed as refundable, and Agoda also informed me via email that the refund would be processe
On February 11, 2026, I made a reservation through Agoda for the Malar Hotel in Paris, France. Due to unforeseen circums...tances, I had to cancel this reservation on February 14, 2026. My reservation number is 1697859635. Despite this, 42 days have passed, and I have still not received any refund. Wh
My name is Ömür Ö*** S***. I made a reservation through Agoda at B&B HOTEL Paris 17 Batignolles for myself and my wife, ...Nurdan S***, under the reservation number 1703547014, with check‑in on 28 March 2026 and check‑out on 30 March 2026. After completing this reservation, I had a serious motorcycle a
I made a reservation through Agoda for the B&B Hotel Paris 17 Batignolles for March 28–30 (reservation number 1703547014...). However, shortly before these dates, I was involved in a traffic accident and suffered a broken leg. Despite submitting my condition to Agoda with up-to-date X-ray images and an
