I made an online hotel reservation through Agoda for a family of four. However, due to a room issue at the hotel, my booking was confirmed for only one person. The payment was already charged, and no refund option is available. It’s impossible to reach anyone for help since Agoda provides no phone ...
On October 22, 2025, I made a reservation through Agoda.com for Hotel Nuevo Triunfo for the dates October 25 – November 2, 2025. My reservation was initially confirmed, and I was informed that the payment had been successfully processed. However, shortly afterward, I received an email stating that t...
I made a reservation through Agoda yesterday for Sentido Orka Lotus Beach Hotel in Marmaris, scheduled to begin on October 26, 2025 (Reference ID for Guest: 1662418967). The full payment was charged in advance, and my booking appears as non-refundable. However, when I contacted the hotel today, I wa...
On October 25, 2025, I made a reservation through Agoda for Dream of Cappadocia Hotel (Cappadocia, Turkey) using my Garanti Bank credit card ending in 5013, paying a total of $155. (Reservation No: 5919*79, Check-in: November 1, Check-out: November 2). However, when I called the hotel to confirm my ...
I made a reservation through Agoda at Hotel Monarch Batumi for the dates October 27–28, 2025, but I was forced to cancel my stay due to a medical emergency. Despite providing all official medical documents, both the hotel and Agoda refused my refund request. Meanwhile, the airline and car rental com...
On October 20, 2025, I made a reservation through Agoda.com for the Rest Chinatown Hotel in Singapore (Reservation No: 1944913099). The total cost of the reservation was $71, which I paid by credit card. I later tried to cancel my booking, but my cancellation request was rejected by Agoda.com. Whil...
On October 23, 2025, I made a reservation through Agoda for Katapa Stone House (Nevşehir, Cappadocia, Turkey) in the amount of $65. My reservation number is 1662079665. Due to health issues, I wanted to cancel my booking. When I contacted the hotel, the staff informed me that there was no problem wi...
Today at 2:15 PM, a booking was mistakenly made through Agoda at the Prize by Radisson Vienna Hotel with the wrong reservation date. Immediately after realizing the mistake, I contacted Agoda via email, but I have not received any response yet, and there is no WhatsApp number available for direct co...
I made a reservation through Agoda for Kyieina Orkide Court Hotel, with check-in on November 17, 2025, and check-out on November 20, 2025. My reservation number is 1644230958, and my hotel confirmation number is 5363****87. The total amount of $266 was charged to my credit card ending in 9074. On S...
I made a reservation through Agoda to stay at Signature 1 Hotel Tecom Dubai from November 4, 2025, to November 9, 2025, for a total of $663 USD. My booking details are as follows: Book ID: 5870*19** and Booking Reference Number: 20381312. I completed the payment with my credit card and have both the...
On October 18, 2025, I booked a stay at Relais Fontana Di Trevi in Rome, Italy, through Agoda, paying €2,000 via credit card. My reservation was confirmed — I received both a confirmation email and a payment charge on my bank account. However, when we arrived at the hotel to check in, we were told t...
I booked a hotel in Istanbul, Taksim through the Agoda website. After staying for just one night, my fully paid reservation was suddenly canceled without any explanation. I tried to contact Agoda for support, but it has been impossible to reach them through their website or customer service channels...
I booked a stay through Agoda for Ibis Porto Centro Mercado do Bolhão Hotel in Portugal for November 24–30, 2025, under reservation number 1660035534. I specifically selected the “Free Cancellation” filter when making the reservation. However, Agoda charged my Mastercard 19,688.56 TL immediately—wit...
Agoda double charged me for a booking in Goa and refuses to refund me. I have been in contact with them via email since May 2025. They also canceled my prepaid booking without any notification, leaving us stranded in a foreign country. I do not recommend this platform for booking accommodations, and...
I booked a refundable reservation through Agoda, but when I tried to cancel it, the site displayed a message saying that cancellation requires approval from the property. However, when I contacted the hotel directly, they told me that no cancellation request had ever been sent to them by Agoda. As ...
I’ve been using Agoda for a long time and have made dozens of hotel reservations without any issues—until my recent experience on October 16, 2025, at Le22 Appart Hôtel in Casablanca, Morocco, which caused a major inconvenience. I made the reservation about a month in advance for two people, one nig...
I made a reservation through Agoda (Reservation No: 1659599312) to stay at Hampton by Hilton Riga Airport, Latvia, from October 23–24, 2025. However, I accidentally booked the wrong date and wanted to cancel. When I contacted the hotel, they confirmed that they could assist with a free cancellation ...
On October 10, 2025, at 17:24, I made a reservation through Agoda for Gloria Tibi Hotel, covering the dates October 11–12, 2025 (reservation code: 5872*27). I completed the payment using my credit card (last four digits: 0795). After making the reservation, I contacted the hotel and was informed tha...
On October 14, 2025, I made a reservation through Agoda for the Premier Inn Dubai Barsha Heights hotel under reservation number 1658974013. During payment, ₺21,130.79 was charged to my credit card, but the receipt from the hotel shows the actual price as ₺20,419.78. No explanation has been provided ...
On October 13, 2025, I stayed for two nights at the Swiss International Taba Alsalam Hotel through a reservation I made on Agoda. On the first night of my stay, around 6:42 a.m., I found bugs in my bed and noticed that they were present throughout the room. This situation was completely unacceptable...
On October 13, 2025, I stayed for two nights at the Swiss International Taba Alsalam Hotel, booked through Agoda. On the first night, at around 6:42 a.m., I discovered bugs in my bed and later noticed that the room itself was infested. This was completely unacceptable from both a hygiene and comfort...
On October 10, 2025, at 5:24 p.m., I made a reservation through Agoda for Gloria Tibi Hotel, covering the dates October 11–12, 2025 (Reservation Code: 5872*27). However, when I called the hotel afterward, I was informed that guests without a marriage certificate are not accepted. I hadn’t noticed th...
I booked a 6-night stay at White Monarch Hotel through Agoda between October 6–12, 2025 (Booking ID: 1656564370). However, the hotel conditions were far below expectations. The room was not clean, there were women’s hairs on the bed, and even the toilet hygiene seal was missing. Because of this, I o...
Between October 6–12, 2025, I made a six-night reservation through Agoda at the White Monarch Hotel (Reservation No: 1656564370). However, the conditions at the hotel were far below expectations. There were women’s hairs on the bed, the room was not properly cleaned, and even the toilet did not have...
Agoda is an online travel booking platform that offers a wide selection of accommodations, including hotels, resorts, apartments, and vacation homes. Founded in 2005, Agoda is headquartered in Singapore and operates in over 70 countries. The platform is available in multiple languages and offers a user-friendly interface for travelers to search and book their ideal accommodations easily. Agoda also offers a loyalty program called Agoda Rewards, which allows customers to earn points on their bookings and redeem them for future discounts. With a focus on providing competitive prices, Agoda has become a popular choice for travelers worldwide.