Agoda Customer Support Unreachable — How to Get Refund for Canceled Hotel

Tuğba
October 31, 2025 5:43 PM149

On October 31, 2025, my reservation at Glorious House Göreme made through Agoda was canceled. However, after the cancellation, I did not receive any information regarding when my refund would be processed. My reservation number is 1664336719, and I paid a total of $90 using my bank card.

I tried to contact Agoda customer service, but could not find any phone number to reach them. Additionally, I have not submitted any further requests or support tickets through the platform.

I request that the amount I paid be refunded to my account as soon as possible, and I expect clear information and a prompt resolution to this issue.

November 6, 2025 6:46 AM (5 days after complaint)

Dear Sir, We had already processed the refund of the booking ID 1664336719 amounted to TRY 3,639.32 on 1 November 2025. Refund Period - For credit card: 30 business days, or until your next billing cycle. - For debit card: 30-45 business days You may check your email for the refund details. Thank you.

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