Agoda Customer Service Unreachable for Booking Correction Request

Burak
Agoda
53

I made a reservation through Agoda for The Land of Legends Nickelodeon Hotel in Antalya from November 9–13, 2025 (Reservation No: 1948232400). During the booking process, I accidentally entered “2 adults” instead of the correct number of guests. We will actually be 2 adults and 2 children (born on January 6, 2022, and July 24, 2017). I paid a total of ₺65,058.55 ($1,547) by credit card.

I tried to contact Agoda to correct the number of guests, but I could not find any phone number or email address. The live chat only connects to a chatbot, and it didn’t resolve my issue. When I contacted the hotel, they informed me that the update must be done through Agoda.

Since there will be no change to the room type, I kindly request that my reservation be updated free of charge to include 2 adults and 2 children. I ask that this issue be resolved as soon as possible.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

How can I get effective customer service from Agoda?

1 Followers
2 Comment143 Complaint

My Agoda hotel booking was canceled without notice, how can I reach Agoda contact number?

35 Complaint

Similar Complaints

I Can’t Fix Wrong Guest Info or Cancel My Agoda Booking #1584510548

Yüksel
Agoda
72

I’m seriously frustrated with Agoda right now. I made a reservation through their website (Booking #1584510548), and I c...

Resolved

Agoda Contact Number Not Working

Çağla
Agoda
80

I recently made a hotel reservation through Agoda for 2 adults and 1 child....

Missing Child Information in Agoda Hotel Reservation

Esen
Agoda
40

We made a reservation with the booking number 994922292 for a stay at Swandor Topkapı Palace® from September 1, 2022, to...

Resolved

Agoda Refund Issue

Sami
Agoda
98

On July 26, 2025, I made a reservation for Sea Door Hotel through Agoda. Al...