ASICS

On June 14, 2025, I purchased a pair of Asics Trail Scout 3 black outdoor shoes from the Marlin Spor Asics store located in StarCity Outlet Mall. I used the shoes only once or twice a week in Istanbul city, strictly for daily wear, not for sports or outdoor activities. However, after a short period,...

I purchased my Asics Gel Contend 9 shoes from Boyner about 8 months ago. I’ve only used them for weekend walks, and despite such light use, a tear developed at the toe area in a short time. After seeing that other customers experienced similar issues with the same model, I believe this is a recurrin...

I purchased a pair of Asics Gel Nimbus 26 running shoes from the Asics store in İzmir İstinyePark and used them only 3–5 times for light walking. However, after such limited use, holes appeared on the upper mesh of both shoes. Experiencing this kind of defect after such minimal wear has been a major...

I purchased this pair of shoes at the end of April. I also work in retail, and in our brand, certain areas of shoes — like stitching and glue lines — are not covered under warranty. I explained this to the staff member at the Mall of Istanbul Asics store when I was buying the shoes. I specifically a...

I purchased the Asics GEL-Excite 10 model shoes from the Asics Watergarden store about 10 months ago for around ₺2,000. Before even reaching a full year of use, the shoes began to tear from the sides. I first noticed this issue about two months ago. After the problem appeared, I sent the product to...

On October 25, 2024, I purchased a pair of Asics Gel Nimbus 26 shoes from the Asics Hilltown store in Istanbul. I only used the product once or twice a week for daily wear, yet within just 8 months, both the left and right shoes developed serious deformations and splits on the outer parts. On July ...

In the last week of May, I purchased the Asics Novablast 5 model shoes from the SPX Korupark store in Bursa, paying around ₺7,000. I only used the shoes for daily wear and light tempo runs. However, in just three months, a tear appeared on the inner side of the shoe, and the issue has been getting w...

On September 14, 2024, I purchased a pair of Asics Nimbus 26 sports shoes from Intersport Bursa Downtown for ₺5,839. After about six months of use, the fabric around the left big toe area started to unravel and form a hole, which gradually grew larger. In March 2025, after noticing this issue, I ret...

In 2024, I purchased a pair of Asics Gel Nimbus 26 running shoes from the Zorlu AVM Asics store. After only a few months of light use, the front toe area of the shoe started to open up. This is extremely disappointing considering the shoes are marketed as high-quality and built for performance. I ha...

I purchased a pair of Asics Magic Speed 4 running shoes from Sportive less than a year ago. I only used them for running, yet after a few months the inner lining around the big toe area started to tear. Shortly after, the fabric in that section also began to deteriorate. This issue became noticeable...

On 28/02/2024, I purchased a pair of Asics EX89 sneakers from the Asics seller on Trendyol. after I began using the product for about 16 months, cracks appeared on the upper leather and tears developed in the inner fabric (photos are attached). I contacted the seller via Trendyol. The seller informe...

On 02/28/2024, I purchased a pair of Asics EX89 sneakers from the official Asics seller on Trendyol. I used the shoes in Adana mainly for daily wear, around three to four times per week. After just 16–17 months, I noticed visible cracks on the leather upper and tears forming in the inner lining. I e...

Dear Asics, On 27/03/2025, I purchased three pairs of Asics shoes: the Gel-Nimbus 26 Women’s Beige Running Shoes from Maltepe Hilltown Intersport, plus one pair of men’s walking shoes and one pair of women’s tennis shoes directly from the Hilltown Asics store. The problem arose with the Gel-Nimbus...

On 16/03/2025, I purchased the Asics Gel-Resolution 9 shoes at the Adana Clothing Fair (receipt no: 135). From the very first time I wore them, I experienced swelling and pain on the right side of my right ankle. I tried wearing them a few more times, hoping the discomfort would go away, but instead...

On May 20, 2025, I purchased the Asics Gel Kayano 30 shoes (Order No: 468672) from Asics’ official online store on my doctor’s recommendation. Unfortunately, the shoes did not fit my feet properly, so I first requested an exchange and contacted the Zorlu branch. While the store staff tried to assist...

About three months ago, I purchased the Asics Gel 1090 v2 shoes through the Asics store on Hepsiburada for around ₺3,000. By the end of the second month, the stitching began to come apart, and the problem has progressively worsened. It is very clear that the overlapping parts of the shoe are pulling...

I purchased a pair of Asics running shoes from the In Street store in Sefaköy Armoni Park. After about 10 months, the shoes started showing serious defects. The right front upper section began to split and come apart, and one of the laces snapped. What frustrates me most is that I did not even wear ...

On May 25, I purchased a pair of Asics Novablast 5 running shoes from the Asics Hilltown AVM store for ₺6,999. I only used them carefully for city walking, never on rough terrain, dirt, or uneven roads. Despite this light use, within just 40 days the shoes developed serious problems — the sole began...

I purchased the Asics Gel Nimbus 27 running shoes on 23/06/2025, expecting comfort and quality from a globally trusted brand. However, from the very first time I wore them, the shoes caused a painful wound on my big toe. Curious as to why this happened, I closely inspected the area and noticed a vis...

I purchased a pair of Asics running shoes for ₺7,000, expecting them to be durable and long-lasting. I chose Asics over Nike and Adidas, thinking I was investing in premium quality. But within just two months, the shoes started to tear—completely unacceptable for such a high-priced product. When I ...

Dear Asics Global Support, I am writing to express my deep dissatisfaction regarding a warranty claim I submitted through Asics Turkey (via Marlin Spor, Request ID: 29411597) for a pair of Asics shoes I purchased locally. After only 3 to 4 months of regular use, the front section of the shoes becam...

On March 17, 2025, I purchased a pair of Asics shoes with high expectations, largely based on the brand’s reputation and its claims of using premium materials. Today, I was shocked to discover that the front inner side of the shoe is already torn and deformed—and it hasn’t even been that long. What’...

I purchased a pair of Asics running shoes expecting durability and long-term performance, but instead, both shoes tore from the front within just six months—and I had only worn them a maximum of five times. This kind of rapid wear and tear is completely unacceptable for a premium-priced running shoe...