On October 27, an amount of $13 USD was withdrawn from my bank account by Adobe. However, when I check the payments section in the system, there is no record of me logging into any application and no payments appear on my account. Despite this, money is being withdrawn almost every month. I am very ...
For about three months, I’ve been trying to cancel my Adobe Creative Cloud subscription. When I attempt to cancel it through the website, the option to cancel does not appear on the plan details page during the payment step, which prevents me from ending my membership. Even though I never used the s...
After using the free trial versions of Adobe Photoshop and Premiere Pro, my trial ended and $14 USD was charged to my credit card, starting my subscription. However, despite making the payment, as of yesterday, when I try to open either application, I receive the message: “Your account has been susp...
On November 6, 2025, an amount of $11 was withdrawn from my İş Bankası account under the name “Adobe Saggart, Dublin.” When I checked through my Adobe account (e*****@gmail.com), I saw that I have no active subscriptions or paid plans. In addition, this withdrawal has been repeating periodically for...
On November 7, I signed up for the 7-day trial of Adobe Photoshop using my Enpara debit card. Even though it was supposed to be a trial, $13 USD was withdrawn from my account and this amount has not been refunded. I previously signed up for a trial of Adobe InDesign in the same way, and the charge w...
On August 13, 2024, I purchased a monthly plan through the Adobe app with the order number AE03865300014ETR. I only used the first month and then immediately canceled my subscription. However, despite this, I continued to be billed in the following months without my knowledge. I noticed this in Nove...
On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, ...
For about two months, even though $9 USD has been automatically withdrawn each month from my bank card under “adobe.com saggart Dubl ie” for my Adobe Cloud Desktop membership, I cannot access any Adobe Creative Cloud applications. When I try to sign in to the apps, I am shown new membership and pric...
"Thank you for refunding my money."
On October 13, 2025, an unauthorized charge of ₺550 was made to my credit card for an Adobe Standard service subscription. This transaction was made w...
I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...
In my Adobe subscription, I was charged twice on October 9 and 10. The first payment was for ₺478.80, and the second was for ₺597.60. Both charges were made from my MasterCard ending in 6684, associated with my account registered under h***********@icloud.com**. I subscribed directly through Adobe’s...
On September 3, 2025, I started a Photoshop subscription directly through Adobe’s official website, paying ₺549 for the first month via credit card. During this time, I only used the trial version of the application and never used the paid plan after it began. Today (October 9, 2025), I tried to ca...
On October 5, 2025, I started a free trial of Adobe Premiere Pro. However, before my trial period had even ended, an amount of ₺1,267 was charged to my account under “Adobe.com Saggart”. I still had four days remaining in my trial, and this charge was made without any notification or my consent, whi...
I started the Adobe Creative Cloud trial as a student, intending to use it only once and for a short time. I believed I had canceled my subscription at the end of the trial period, but a few days ago I noticed a ₺717.60 charge on my credit card statement. When I tried to cancel my membership, I was...
Since October 3, 2025, I’ve been trying to start the free trial of Adobe Illustrator, but at the payment step, I constantly receive the same error message: “Your payment could not be processed. Please check your payment details. If the problem persists, try another payment method or contact your ba...
On September 22, 2025, I attempted to cancel my one-year Adobe Acrobat mobile subscription due to the high renewal cost. During the cancellation process, I was charged an early termination fee of over ₺400. However, the next day, the same amount was charged again from my account. Since I have alrea...
I started a free trial of the Adobe Stock annual plan (10 images per month) on September 14, 2025. Although my trial period has not yet expired — I still have about 20 days remaining — when I attempt to cancel, the Adobe website asks for a ₺2,100 cancellation fee. So far, no payment has been made, ...
I had an Adobe subscription plan that I used until February, paying around ₺60 per month. Suddenly, the plan price increased to nearly ₺300, so I canceled my subscription. However, today I received a “payment failed” notification and realized that a new subscription had been started automatically — ...
Last year, I purchased an Adobe Photoshop monthly subscription for a school project. Once my assignment was completed, I canceled the subscription—or so I thought. Despite confirming the cancellation, Adobe has continued to charge me ₺350 every month for a service I haven’t used in a long time. Wha...
I originally subscribed to Adobe's annual plan on May 23, 2024, thinking I could manage it on my terms. However, on May 22, 2025, my subscription was automatically renewed without my permission, and I received no notification about any price increase or upcoming charges. When I attempted to cancel ...
I signed up for a free trial of Adobe Creative Cloud’s 100GB storage plan just to check it out. I never used the service, and I certainly never intended to subscribe—but now Adobe is trying to charge me every month, and I can’t cancel it. I’ve tried repeatedly to stop the billing, but the cancellat...
Adobe completely misled me. I downloaded a free trial version of one of their products just to test it out. At no point was it made clear that I would be automatically charged if I didn’t cancel in time—or that canceling would come with such a massive penalty. When I realized they had withdrawn mon...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
Dear Sir/Madam, Despite having an Adobe student account, I am being charged for two different subscriptions each month. I am currently subscribed to the Student and Teacher plan, which costs ₺382 per month, but an additional charge of ₺1,378 for the full package subscription is also being deducted f...