Refund Request For Match Masters Special Offer
"Thanks 😊"
I am contacting you regarding an unintended in‑game purchase of “Special Of...fer 1 (Match Masters)” for 6.99 SAR on my Android device. While I was using


"Thanks 😊"
I am contacting you regarding an unintended in‑game purchase of “Special Of...fer 1 (Match Masters)” for 6.99 SAR on my Android device. While I was using
I am a Match Masters player on Android and I have repeatedly lost SE boosters and other paid items from my account due t...o what appears to be a technical problem in the game. Around 28/09/2026 I contacted support because my SE boosters “The Jelly 3” and “Booster Shield 3” disappeared from my account.
Yesterday, I purchased a large booster worth $57 (2,000 TRY) in the game Match Masters via my Vodafone mobile line. I ha...ve the payment receipt, and the transaction was completed smoothly. However, immediately after this purchase—not even an hour later—I was repeatedly matched against bot accounts u
I am a player of Match Masters, and today, on 09/05/2026, I purchased cards in the game for 38 SAR. After I bought the c...ards and started playing, the game suddenly kicked me out. When I went back into the game, I found that all the cards I had paid for were gone, and I did not benefit from my purcha


I am a player of Match Masters and today, on 09/05/2026, I purchased cards in the game for 38 SAR. After I bought the ca...rds and started playing, the game suddenly kicked me out. When I went back into the game, I found that all the cards I had paid for were gone and I did not benefit from my purchase


I have been playing Match Masters for over a year, and throughout this entire period I have consistently experienced ser...ious issues such as bugs, glitches, unfair matchmaking, clear bot manipulation, and disappearing tiles that alter what should land on the board. The gameplay repeatedly feels mani

I am a Match Masters player on Android, and for about 20 days, I have been repeatedly kicked out of the game in the midd...le of matches. Every time this happens, I automatically lose the match and, more importantly, I lose the boosters that I have paid a lot of money for. These boosters were purchased
On November 27, 2025, at around 11:38 PM, I knowingly made an in-game purchase in the Match Masters game for approximate...ly $44. However, immediately after this transaction, the payment provider used by the game, called Aghanım, made an additional charge of $32.23 from my VakıfBank account without my
On October 20, around 3–4 AM, I accidentally purchased the Winnie, Jojo, and Cadabra cards in the Match Masters game usi...ng my credit card on my phone. The total amount of this transaction was $25, and it was made completely by mistake. My in-game user ID is 68f64e247fd69FB 370247570. Immediately af
I had been playing the Match Masters game on the iOS platform for a long time. Over the past month, I made in-game purch...ases totaling approximately $167. However, while playing the game—especially when I had powerful characters—the game would frequently generate errors, freeze the screen, and force-
I downloaded an app called Match Masters from Google Play, but the support center provides no support at all. I strongly... recommend not downloading it—it’s a complete waste of time. I’ve been writing to them for days and haven’t received any response. I’m going to write my complaints and then delete
In the Match Masters game, I completed the invite task listed under the daily missions, but they never sent my reward. M...y Player ID is 6206a6675b5f1b58c60a80d2. The support desk is useless. They also do not respond at all to my messages or support requests.
The Match Masters game causes technical issues and unfair losses that seriously affect players. The game brings bot play...ers into matches, creates technical problems, and kicks players out of the game. It also constantly lowers your ranking, causes you to lose progress and rewards, and never compensa
Match Masters is a deliberately designed game that is completely focused on making players lose and is programmed to be ...misleading. No matter what you do, you can’t win. The characters you purchase are lost within minutes. I don’t recommend this game to anyone—stay away.
Match Masters Game Characters and Cheating Issue. I purchased characters worth about $8, and I lost all of them. In the ...very last game I played, when the system realized I was about to win, it kicked me out of the match so the opposing player wouldn’t lose their character. That character was a newly
Through the Match Masters app, my money was charged six times yesterday, but no content was delivered each time. Support... has not provided any help. If my refund is not issued, I will file a formal complaint. There must be a response regarding this transaction. If my refund is not processed, I will
In the Match Masters game, the item I purchased has not been delivered even though 48 hours have passed. I contacted cus...tomer support, and they asked me to send the receipt for my Google Play Store payment, which I did. Nothing has changed since then. We’re living in the space age, yet my issue sti
Problems With Paid Packages and Refund Issues in Match Masters. I kept purchasing paid packages, but the game started ca...using me to lose the packages I already had through cheating or unfair mechanics. Most recently, they refused to refund a package I purchased just one day before the season ended.
Match Masters Has Poor Game Design and Bad Matchmaking. It’s a very illogical game. It makes meaningless player comparis...ons. The system is clearly set up to match strong players against weaker ones. None of this makes sense. Because of this setup, matches feel unfair and predetermined rather than c
Match Masters Game Is Buggy and Broken. While playing the game, the tile I move disappears without landing in its place.... This issue is driving me crazy. I’m seriously at the point of wanting to smash my phone, and I’m considering taking legal action against this game. This bug happens repeatedly an
Match Masters is a multiplayer match-3 puzzle game developed by Candivore, an independent mobile gaming studio founded in 2018. The game combines classic puzzle gameplay with real-time competitive multiplayer mechanics, allowing players to compete against others worldwide using boosters, tournaments, and special events.
Match Masters operates in the mobile gaming and online multiplayer puzzle game industry. The game uses a free-to-play business model supported by in-app purchases, competitive events, and collectible items.
User sentiment toward Match Masters is mixed to negative, with many complaints focusing on gameplay fairness, technical problems, in-app purchases, and customer support responsiveness.
If you’ve experienced issues with Match Masters, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.