In mid-March 2026, I started the free trial for Adobe InDesign Single App. My intention was only to use the trial version, but after the trial ended, my account was automatically switched to an annual subscription without my clear and informed consent. When I tried to cancel, I was asked to pay a ₺2,748 early cancellation fee. I believed I had already canceled the subscription about two months ago, but on May 17, I checked my account and noticed unauthorized charges on my bank card. Adobe charged ₺568.56 each month for the past two months even though I never knowingly approved an annual plan. I want my subscription canceled without any penalty and a refund for the last two monthly charges.
Adobe completely misled me. I downloaded a free trial version of one of their products just to test it out. At no point was it made clear that I would be automatically charged if I didn’t cancel in time—or that canceling would come with such a massive penalty. When I realized they had withdrawn mon...
I started an Adobe trial and entered my card details as required. However, I never received any notification that the trial had ended, and nearly ₺500 was charged to my account without my consent. As a student, this unexpected expense is a significant burden. To make matters worse, I attempted to c...
On September 3, 2025, I started a Photoshop subscription directly through Adobe’s official website, paying ₺549 for the first month via credit card. During this time, I only used the trial version of the application and never used the paid plan after it began. Today (October 9, 2025), I tried to ca...
I started the Adobe Creative Cloud trial as a student, intending to use it only once and for a short time. I believed I had canceled my subscription at the end of the trial period, but a few days ago I noticed a ₺717.60 charge on my credit card statement. When I tried to cancel my membership, I was...
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