Adobe charged me twice for my subscription, how can I get a refund or stop double billing?

Xolvie Resolution Specialist October 15, 2:09 pm

First, sign in to your Adobe account and go to Plans > Manage plan > Quit your plan and do what it says to do to stop making payments in the future.

Then, open a support ticket with Adobe's pricing team and make it clear that you were charged twice. Ask for a refund for the second transaction.

Use Adobe's Charge Finder tool to find charges and write down transaction IDs before you call them.

If Adobe doesn't agree, talk to support through chat. If that doesn't help, consider filing a complaint on Xolvie to raise awareness about the issue and get support.

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