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Mercedes-Benz

Complaints

108 complaints
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Mercedes-Benz CLA 220 Radar Warning and Safety System Failure

6

I purchased my new Mercedes-Benz CLA 220 from the Davutpaşa dealership. Since the very first day I took delivery of the ...

Mercedes-Benz CLA 220 Radar Warning and Safety System Failure
Mercedes-Benz CLA 220 Radar Warning and Safety System Failure
Mercedes-Benz CLA 220 Radar Warning and Safety System Failure
Mercedes-Benz CLA 220 Radar Warning and Safety System Failure

Mercedes EQE Warranty Dispute Over Door and Tail Light Problems

I began experiencing several issues with my Mercedes EQE approximately four months ago, including problems with the door...

Mercedes-Benz E 180 Broke Down Two Days After Delivery

1

To the attention of Mercedes-Benz A.Ş. representatives, I took delivery of my brand-new, fully insured Mercedes-Benz E ...

Mercedes-Benz E 180 Broke Down Two Days After Delivery
Mercedes-Benz E 180 Broke Down Two Days After Delivery

Mercedes-Benz CLA 220 Brake Noise Ignored by Service Center

I called Mercedes-Benz Diyarbakır Service today regarding my Mercedes-Benz CLA 220, a brand-new vehicle with only 6,000 ...

Mercedes-Benz E 220 d Repeated 48V Battery Failure

I purchased my 2024 Mercedes-Benz E 220 d with zero kilometers in January 2024. The vehicle now has 51,000 kilometers, a...

Mercedes GLC 180 Broke Down During Family Medical Emergency

I purchased a 2025 Mercedes-Benz GLC 180 AMG at the beginning of this year. The vehicle has only 8,000 kilometers on it,...

Mercedes CLA 220 12V and Drivetrain Errors Before 100 km

170

On Friday, 7 July 2026, I purchased a Mercedes CLA 220 from the Koluman branch in Göztepe, Istanbul. Before the vehicle ...

Mercedes CLA 220 12V and Drivetrain Errors Before 100 km
Mercedes CLA 220 12V and Drivetrain Errors Before 100 km
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Mercedes Refused to Cover My Steering Repair Under Warranty

17

On December 29, 2025, I purchased a 2021 Mercedes-Benz C200d as a certified pre-owned vehicle with a Mercedes warranty f...

New Mercedes CLA 200 AMG Has Severe Oil Consumption

14

I purchased a brand-new 2025 Mercedes-Benz CLA 200 AMG from Mercedes-Benz Mengerler Trakya, and shortly after delivery, ...

New Mercedes GLB200+ Has Warning Light From Day One

7

On May 21, 2026, I purchased a brand-new Mercedes-Benz GLB200+ from Mercedes-Benz Mengerler Adana. On the very first day...

Long Car Rent Hasn't Refunded My €500 Deposit

8

I rented a Mercedes-Benz A-Class from Long Car Rent, and at the time of pickup, a €500 security deposit was charged to m...

New Mercedes GLC 180 Still Has Unresolved Mechanical Problem

26

On June 4, 2026, my brand-new Mercedes-Benz GLC 180 developed a mechanical issue and has now been at Gürsoy Otomotiv, an...

New Mercedes GLB 200 Had Paintwork on the Roof

3

In December 2023, I purchased a brand-new Mercedes-Benz GLB 200 from Hastalya, an authorized Mercedes-Benz dealership in...

Mercedes Wants to Charge Me for an Unusable SOS System

4

For approximately the past nine months, my 2018 Mercedes-Benz E220 has continuously displayed an SOS system malfunction ...

New Mercedes A200 AMG Developed Engine Failure at 500 km

4

In January, I purchased a brand-new Mercedes-Benz A200 FL AMG. When the vehicle had only 500 km on the odometer, it deve...

New Mercedes A200 AMG Developed Engine Failure at 500 km

Mercedes Software Update Left My CLA 200 Hybrid Stranded

87

On June 10, 2026, while driving my 2023 Mercedes-Benz CLA 200 Hybrid with approximately 50,000 km, the vehicle first dis...

New Mercedes C200 Broke Down 15 Minutes After Delivery

23

I purchased a brand-new 2026 Mercedes-Benz C200 Automatic from Mercedes-Benz Gülsoy Florya. Approximately 15 minutes aft...

New Mercedes C200 Developed Interior Stitching Defect

1

Only three months after purchasing my brand-new Mercedes-Benz C200 Sedan, I noticed that the stitching on the driver's d...

Brand New Mercedes GLC 180 Coupé Has Seat Memory System Failure

18

I took delivery of my brand-new Mercedes GLC 180 Coupé on 12/05/2025, and since the very first day I received the vehicl...

Mercedes GLC 180 Brake Disc Warping at Only 30000 KM

11

When I brought my 2023 Mercedes-Benz GLC 180 (X254) to the authorized service center for its 30,000 km scheduled mainten...

Mercedes Me App Does Not Fully Work on My New E180 AMG

12

It has been approximately one month since I purchased my brand-new Mercedes-Benz E180 AMG, and from the very first day I...

Mercedes CLA 350 Electric Vehicle Battery Safety Concern

22

Our Mercedes-Benz CLA 350 fully electric vehicle was involved in an accident on 06/03/2026, during which the battery sus...

Mercedes EQB 250 Climate Control Noise Issue

41

I own a Mercedes-Benz EQB 250, which I purchased in December 2024. During the 2025–2026 winter season, I began experienc...

Frequently Asked Questions

Mercedes-Benz customer centers are reachable in different ways. Customer Support Center at 1-800-367-6372 or 1-800-222-0100 for linked car services. Customer Service is available Mon-Fri, 9 am-9 pm, to answer common queries concerning your car or account (ET). Emails are answered within 24 hours. Live chat is accessible Tuesday through Friday from 9:00 am to 4:00 pm EDT.

About Mercedes-Benz

Mercedes-Benz is a German multinational automaker best known for its high-end automobiles and commercial vehicles, including buses and trucks. Established in 1926, the company's administrative heart may be located in Stuttgart, Germany. Mercedes-Benz is owned by Daimler AG, a German automaker that also produces Freightliner, FUSO, and Smart, among other brands. Mercedes-Benz provides many goods and services, such as automobiles, trucks, and banking options. Sedans, coupes, convertibles, SUVs, and sports cars are just some of the company's passenger automobile inventory offerings. Mercedes-sustainability Benz's plan includes significant investment in electric and hybrid models and the company's regular combustion engine cars. More than 150 nations across the world have Mercedes-Benz dealerships. The company's factories may be found in numerous nations, including Germany, the USA, China, and Hungary. Mercedes-Benz is also well-established in developing economies like India and Brazil.