I own a Mercedes EQE 350 4MATIC that is currently under an extended goodwill warranty until June 2027. On 13 November 20...26, the center console lid stopped opening when the button is pressed. I reported this problem and contacted your service, but I was informed that this malfunction would not be cov
I took delivery of my 2026 Mercedes‑Benz CLE 300 Coupé from İstanbul Davutpaşa Mengerler less than three months ago. Abo...ut twenty days ago, a stone hit the rear window while I was driving and the rear glass shattered. I immediately contacted authorized Mercedes‑Benz service centers in Istanbul and s
I purchased my new Mercedes-Benz CLA 220 from the Davutpaşa dealership. Since the very first day I took delivery of the ...vehicle, I have been receiving a radar warning and have been unable to use any of the vehicle's safety assistance features. The vehicle is only one month old, and although it has a
I began experiencing several issues with my Mercedes EQE approximately four months ago, including problems with the door...s, interior vehicle noise, and the tail lights. These issues are still ongoing. I therefore took the vehicle to the Mercedes-Benz Samsun service center and reported the problems.
I called Mercedes-Benz Diyarbakır Service today regarding my Mercedes-Benz CLA 220, a brand-new vehicle with only 6,000 ...kilometers, because the brake pads are making noise and the vehicle needs a software update. I explained that I live in Nusaybin and that traveling back and forth would be difficul
I purchased my 2024 Mercedes-Benz E 220 d with zero kilometers in January 2024. The vehicle now has 51,000 kilometers, a...nd since 2025, I have repeatedly experienced a 48-volt battery discharge issue that prevents the vehicle from starting. Every time I took the vehicle to an authorized service cente
I purchased a 2025 Mercedes-Benz GLC 180 AMG at the beginning of this year. The vehicle has only 8,000 kilometers on it,... is not even a year old, and is still under warranty. While traveling out of town, my daughter suddenly became ill, and we had to admit her to Kulu State Hospital in Konya. While m
On Friday, 7 July 2026, I purchased a Mercedes CLA 220 from the Koluman branch in Göztepe, Istanbul. Before the vehicle ...had even reached 50 km, it developed a fault and displayed a 12V error. The roadside assistance technician who arrived jump-started my brand-new vehicle and told us that the fault
On December 29, 2025, I purchased a 2021 Mercedes-Benz C200d as a certified pre-owned vehicle with a Mercedes warranty f...rom Gelecek Mercedes in Istanbul. I am now experiencing a problem with the vehicle's power-adjustable steering column. The steering wheel moves forward and backward normally, but i
I purchased a brand-new 2025 Mercedes-Benz CLA 200 AMG from Mercedes-Benz Mengerler Trakya, and shortly after delivery, ...the vehicle began experiencing a serious and ongoing engine oil consumption problem. Because this issue appeared at such extremely low mileage, I am deeply concerned that the vehic
On May 21, 2026, I purchased a brand-new Mercedes-Benz GLB200+ from Mercedes-Benz Mengerler Adana. On the very first day... I took delivery of the vehicle, a yellow warning light appeared on the dashboard, and the problem has continued for approximately one month. Experiencing a warning light on a bran
I rented a Mercedes-Benz A-Class from Long Car Rent, and at the time of pickup, a €500 security deposit was charged to m...y credit card. I was clearly informed that this deposit would be refunded to my credit card within 3 to 5 days after I returned the vehicle. However, despite a significant amount o
On June 4, 2026, my brand-new Mercedes-Benz GLC 180 developed a mechanical issue and has now been at Gürsoy Otomotiv, an... authorized Mercedes-Benz service center in Istanbul, for approximately two weeks. During this time, I was informed that the repair required a software update from Mercedes-Benz. T
In December 2023, I purchased a brand-new Mercedes-Benz GLB 200 from Hastalya, an authorized Mercedes-Benz dealership in... Denizli. After taking delivery of the vehicle, I discovered that there was localized paintwork on the roof. Finding paintwork on a vehicle that was sold to me as brand-new, especi
For approximately the past nine months, my 2018 Mercedes-Benz E220 has continuously displayed an SOS system malfunction ...warning. The SOS indicator remains illuminated on the dashboard, and the display repeatedly shows that the system is not functioning. This constant warning is distracting while dri
I own a 2021 Mercedes-Benz S 400, and I have been experiencing a recurring ...brake rotor vibration/warping problem that has become a chronic issue. Appr
In January, I purchased a brand-new Mercedes-Benz A200 FL AMG. When the vehicle had only 500 km on the odometer, it deve...loped an engine fault. I took it to Mercedes-Benz Mengerler Adana, where I was told it was only a minor issue. The service center replaced the V-belt, but the same engine problem r
On June 10, 2026, while driving my 2023 Mercedes-Benz CLA 200 Hybrid with approximately 50,000 km, the vehicle first dis...played a "Malfunction" warning and, about two minutes later, a "Refer to the Owner's Manual" message. After safely pulling over and parking the vehicle, it would no longer start. B
I purchased a brand-new 2026 Mercedes-Benz C200 Automatic from Mercedes-Benz Gülsoy Florya. Approximately 15 minutes aft...er delivery, and after driving only about 5 kilometers, the vehicle suddenly broke down while I was traveling on the D-100 (E-5) Highway in Istanbul. The vehicle became completely
Only three months after purchasing my brand-new Mercedes-Benz C200 Sedan, I noticed that the stitching on the driver's d...oor armrest had started to come apart. I took the vehicle to Gelecek Mercedes, an authorized Mercedes-Benz service center, in April 2026. However, I was told that the damage was ca
I took delivery of my brand-new Mercedes GLC 180 Coupé on 12/05/2025, and since the very first day I received the vehicl...e, I have been experiencing what appears to be a factory-related or chronic issue with the seat memory system. Encountering such a problem in a zero-kilometer luxury vehicle is abs
When I brought my 2023 Mercedes-Benz GLC 180 (X254) to the authorized service center for its 30,000 km scheduled mainten...ance, I informed the technical team about a severe vibration issue felt through the steering wheel during braking. Following the inspection, the service team determined that the br
It has been approximately one month since I purchased my brand-new Mercedes-Benz E180 AMG, and from the very first day I... received the vehicle, I have been unable to fully use the Mercedes me application. Because my phone would not properly pair with the vehicle, I have not been able to benefit from
Our Mercedes-Benz CLA 350 fully electric vehicle was involved in an accident on 06/03/2026, during which the battery sus...tained an impact. Since that date, the vehicle has been kept at the authorized Gelecek Otomotiv service center in Kağıthane, Istanbul. However, despite the vehicle being inspected
Headquartered in Atlanta, Georgia, Mercedes-Benz (US) oversees the distribution, marketing, and customer support for Mercedes-Benz passenger cars and commercial vans across the United States.
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