
Mercedes-Benz

Complaints
New Mercedes CLA 200 AMG Has Severe Oil Consumption
I purchased a brand-new 2025 Mercedes-Benz CLA 200 AMG from Mercedes-Benz Mengerler Trakya, and shortly after delivery, ...the vehicle began experiencing a serious and ongoing engine oil consumption problem. Because this issue appeared at such extremely low mileage, I am deeply concerned that the vehic
New Mercedes GLB200+ Has Warning Light From Day One
On May 21, 2026, I purchased a brand-new Mercedes-Benz GLB200+ from Mercedes-Benz Mengerler Adana. On the very first day... I took delivery of the vehicle, a yellow warning light appeared on the dashboard, and the problem has continued for approximately one month. Experiencing a warning light on a bran
Long Car Rent Hasn't Refunded My €500 Deposit
I rented a Mercedes-Benz A-Class from Long Car Rent, and at the time of pickup, a €500 security deposit was charged to m...y credit card. I was clearly informed that this deposit would be refunded to my credit card within 3 to 5 days after I returned the vehicle. However, despite a significant amount o
New Mercedes GLC 180 Still Has Unresolved Mechanical Problem
On June 4, 2026, my brand-new Mercedes-Benz GLC 180 developed a mechanical issue and has now been at Gürsoy Otomotiv, an... authorized Mercedes-Benz service center in Istanbul, for approximately two weeks. During this time, I was informed that the repair required a software update from Mercedes-Benz. T
New Mercedes GLB 200 Had Paintwork on the Roof
In December 2023, I purchased a brand-new Mercedes-Benz GLB 200 from Hastalya, an authorized Mercedes-Benz dealership in... Denizli. After taking delivery of the vehicle, I discovered that there was localized paintwork on the roof. Finding paintwork on a vehicle that was sold to me as brand-new, especi
Mercedes C200 Steering Rack Problem Keeps Returning
Although my 2023 Mercedes-Benz C200 is still covered by its 2+2-year warranty, I have been dealing with a recurring stee...ring rack problem since January 2025. Despite multiple repair attempts, this chronic defect has never been permanently resolved. Because of this issue, I took my vehicle to Merced
Mercedes Wants to Charge Me for an Unusable SOS System
For approximately the past nine months, my 2018 Mercedes-Benz E220 has continuously displayed an SOS system malfunction ...warning. The SOS indicator remains illuminated on the dashboard, and the display repeatedly shows that the system is not functioning. This constant warning is distracting while dri
Mercedes S-Class Brake Rotor Problem Keeps Coming Back
I own a 2021 Mercedes-Benz S 400, and I have been experiencing a recurring brake rotor vibration/warping problem that ha...s become a chronic issue. Approximately one month ago, the brake rotors were replaced under warranty. However, after only a short period of use, the exact same problem returned, an
New Mercedes A200 AMG Developed Engine Failure at 500 km
In January, I purchased a brand-new Mercedes-Benz A200 FL AMG. When the vehicle had only 500 km on the odometer, it deve...loped an engine fault. I took it to Mercedes-Benz Mengerler Adana, where I was told it was only a minor issue. The service center replaced the V-belt, but the same engine problem r

Mercedes Software Update Left My CLA 200 Hybrid Stranded
On June 10, 2026, while driving my 2023 Mercedes-Benz CLA 200 Hybrid with approximately 50,000 km, the vehicle first dis...played a "Malfunction" warning and, about two minutes later, a "Refer to the Owner's Manual" message. After safely pulling over and parking the vehicle, it would no longer start. B
New Mercedes C200 Broke Down 15 Minutes After Delivery
I purchased a brand-new 2026 Mercedes-Benz C200 Automatic from Mercedes-Benz Gülsoy Florya. Approximately 15 minutes aft...er delivery, and after driving only about 5 kilometers, the vehicle suddenly broke down while I was traveling on the D-100 (E-5) Highway in Istanbul. The vehicle became completely
New Mercedes C200 Developed Interior Stitching Defect
Only three months after purchasing my brand-new Mercedes-Benz C200 Sedan, I noticed that the stitching on the driver's d...oor armrest had started to come apart. I took the vehicle to Gelecek Mercedes, an authorized Mercedes-Benz service center, in April 2026. However, I was told that the damage was ca
Brand New Mercedes GLC 180 Coupé Has Seat Memory System Failure
I took delivery of my brand-new Mercedes GLC 180 Coupé on 12/05/2025, and since the very first day I received the vehicl...e, I have been experiencing what appears to be a factory-related or chronic issue with the seat memory system. Encountering such a problem in a zero-kilometer luxury vehicle is abs
Mercedes-Benz New Vehicle Had Air Conditioning Sensor and Wiper Problems
I took delivery of my brand-new 2025 model Mercedes-Benz GLA 200 AMG from the Adana Mengerler dealership on November 24.... Shortly after purchasing the vehicle, I noticed that the rear air conditioning system was not functioning properly. When I brought the car to the service center, I was informed th
Mercedes GLC 180 Brake Disc Warping at Only 30000 KM
When I brought my 2023 Mercedes-Benz GLC 180 (X254) to the authorized service center for its 30,000 km scheduled mainten...ance, I informed the technical team about a severe vibration issue felt through the steering wheel during braking. Following the inspection, the service team determined that the br
Mercedes Me App Does Not Fully Work on My New E180 AMG
It has been approximately one month since I purchased my brand-new Mercedes-Benz E180 AMG, and from the very first day I... received the vehicle, I have been unable to fully use the Mercedes me application. Because my phone would not properly pair with the vehicle, I have not been able to benefit from
Mercedes CLA 350 Electric Vehicle Battery Safety Concern
Our Mercedes-Benz CLA 350 fully electric vehicle was involved in an accident on 06/03/2026, during which the battery sus...tained an impact. Since that date, the vehicle has been kept at the authorized Gelecek Otomotiv service center in Kağıthane, Istanbul. However, despite the vehicle being inspected
Mercedes EQB 250 Climate Control Noise Issue
Mercedes-Benz EQB Safety Concern After Hood Opens Despite No Visible Damage
About ten days ago, while driving my Mercedes-Benz EQB at a low speed of approximately 30 km/h, I made contact with a do...g. As a result of this contact, although there was no impact, dent, or visible damage to the bodywork or hood of the vehicle, the hood unexpectedly opened from its hinges. The dog
2021 Mercedes-Benz C200 4Matic Keeps Breaking Down With No Fix
Mercedes CLA 350 Electric Safety And Sensor Faults Ignored By Service
Mercedes C200 Battery Drained Quickly - Not Covered Under Warranty
On September 29, 2025, my Mercedes C200 completely discharged its battery before it was even fully charged, leaving me u...nable to start the vehicle. Despite making numerous calls to roadside assistance for help with my car, which remains under warranty until February 2026, I received no response. I h
Mercedes C180 Water Pump Failed Again After Authorized Service Repair
On January 22, 2025, the water pump of my Mercedes-Benz C 180 was replaced at İstanbul Has Otomotiv, and I have all the ...invoices related to this service. Despite being replaced at an authorized service center earlier this year, the same part failed again shortly after. All maintenance on my vehicle
Frequently Asked Questions
About Mercedes-Benz
Mercedes-Benz is a German multinational automaker best known for its high-end automobiles and commercial vehicles, including buses and trucks. Established in 1926, the company's administrative heart may be located in Stuttgart, Germany. Mercedes-Benz is owned by Daimler AG, a German automaker that also produces Freightliner, FUSO, and Smart, among other brands. Mercedes-Benz provides many goods and services, such as automobiles, trucks, and banking options. Sedans, coupes, convertibles, SUVs, and sports cars are just some of the company's passenger automobile inventory offerings. Mercedes-sustainability Benz's plan includes significant investment in electric and hybrid models and the company's regular combustion engine cars. More than 150 nations across the world have Mercedes-Benz dealerships. The company's factories may be found in numerous nations, including Germany, the USA, China, and Hungary. Mercedes-Benz is also well-established in developing economies like India and Brazil.















