Adobe renewed my annual plan without consent, how can I cancel and get my money back?

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Xolvie
Xolvie Resolution Specialist October 15, 2:08 pm

Access your Adobe account › Navigate to Plans › Manage your plan › To stop the renewal quickly, cancel your plan and then follow the on-screen instructions.

If you're subscribed to an annual plan that is billed monthly and it's been over 14 days since your initial purchase, Adobe might apply an early termination fee, which is 50% of the remaining term.

If you’re within 14 days of your initial purchase or renewal and haven’t used the services, don’t hesitate to request a refund.

Be sure to mention Adobe’s refund policy in your request. In the European Union, there are regulations in place that mandate straightforward cancellation processes and transparent fee disclosures for consumers.

If support is unhelpful regarding an unintended renewal, consider checking out Xolvie to learn about the experiences of others and to share your own story.

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