Adobe charged me unexpectedly without an active subscription, how can I dispute and get a refund?

I started a one-week free trial for Adobe Photoshop. I only used the product for one day and, since I was not satisfied, I canceled the subscription before the trial period ended. Despite this, today I was charged $16 for the Photoshop Pro version. Even though I canceled within the trial period, th...

I started a one-week free trial subscription for Adobe’s Photoshop product. I used the software for only one day and, because I was not satisfied, I canceled my subscription before the trial period ended. Despite canceling within the free trial period, I was charged $22 today for the Photoshop Pro v...

Even though I do not have any subscription to Adobe Acrobat Pro, I recently realized that payments have been taken regularly for the past four months. Moreover, these charges were not made to my card, but to my brother’s card, and we had absolutely no knowledge of or consent for these transactions. ...

On January 1, 2026, a charge of $11 was deducted from my Kuveyt Türk bank account under the name “Adobe Saggart, Dublin.” When I checked my Adobe account, I found no active subscriptions or paid plans associated with my email address. Despite this, I noticed that similar charges have been recurring ...

I previously purchased a one-year Adobe Creative Cloud subscription of my own choice. Before completing the full year, I canceled the subscription and also paid a cancellation fee. I was certain that all my subscriptions had been terminated. Despite this, I noticed that for the past two months, I ha...

On January 18, 2026, I started a free trial for Adobe Premiere Pro and canceled the trial the same day. Despite this, $12 was charged to my account. Even though I did not use the product and canceled the trial on time, I find it unfair that I was still charged. Because this charge was made during a...

On October 27, an amount of $13 USD was withdrawn from my bank account by Adobe. However, when I check the payments section in the system, there is no record of me logging into any application and no payments appear on my account. Despite this, money is being withdrawn almost every month. I am very ...

On November 6, 2025, an amount of $11 was withdrawn from my İş Bankası account under the name “Adobe Saggart, Dublin.” When I checked through my Adobe account (e*****@gmail.com), I saw that I have no active subscriptions or paid plans. In addition, this withdrawal has been repeating periodically for...

On November 7, I signed up for the 7-day trial of Adobe Photoshop using my Enpara debit card. Even though it was supposed to be a trial, $13 USD was withdrawn from my account and this amount has not been refunded. I previously signed up for a trial of Adobe InDesign in the same way, and the charge w...

On August 13, 2024, I purchased a monthly plan through the Adobe app with the order number AE03865300014ETR. I only used the first month and then immediately canceled my subscription. However, despite this, I continued to be billed in the following months without my knowledge. I noticed this in Nove...

On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, ...

For about two months, even though $9 USD has been automatically withdrawn each month from my bank card under “adobe.com saggart Dubl ie” for my Adobe Cloud Desktop membership, I cannot access any Adobe Creative Cloud applications. When I try to sign in to the apps, I am shown new membership and pric...

I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...

On October 5, 2025, I started a free trial of Adobe Premiere Pro. However, before my trial period had even ended, an amount of ₺1,267 was charged to my account under “Adobe.com Saggart”. I still had four days remaining in my trial, and this charge was made without any notification or my consent, whi...

Last year, I purchased an Adobe Photoshop monthly subscription for a school project. Once my assignment was completed, I canceled the subscription—or so I thought. Despite confirming the cancellation, Adobe has continued to charge me ₺350 every month for a service I haven’t used in a long time. Wha...

I signed up for a free trial of Adobe Creative Cloud’s 100GB storage plan just to check it out. I never used the service, and I certainly never intended to subscribe—but now Adobe is trying to charge me every month, and I can’t cancel it. I’ve tried repeatedly to stop the billing, but the cancellat...

On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...

Adobe increased my subscription fee from ₺106 to an unreasonable ₺689 without my knowledge or explicit consent and charged my credit card without authorization. This action clearly violates Consumer Rights and ethical business standards. The sudden price increase, executed without any prior notice o...

The company I previously worked for saved my card numbers and purchased Adobe products without my knowledge. I discovered this through a notification message from my bank. It is unacceptable for my personal financial information to be used without my consent, and this is a clear violation of my priv...

I have a subscription for the Adobe Acrobat app, but I noticed ₺36 was charged to my account last week, despite my membership not appearing in the Play Store. This morning, I also received a notification stating the payment could not be processed because of insufficient funds. I cannot locate my su...

I initially signed up for an Adobe Creative Cloud student plan at ₺127.20. However, without any prior email or message notification, the cost unexpectedly increased to ₺837.60. This sudden hike was shocking, especially as I had chosen the "annual plan, monthly payment" option when subscribing, with ...

Adobe unexpectedly withdrew money from my account without any apparent reason. Upon checking my Google account, I found no active or recently canceled subscriptions. I looked into their annual subscription fee, which is around ₺300. So, what's the explanation for charging me over ₺900? I urgently re...

I recently terminated my Adobe membership, but to my dismay, unauthorized charges are still being deducted from my account. This situation feels like a blatant act of theft, and I am deeply troubled by the lack of communication and transparency in this matter. Having taken the necessary steps to can...