Adobe charged me unexpectedly without an active subscription, how can I dispute and get a refund?

I started a 7-day free trial for Adobe Stock and canceled my subscription before the trial period ended. After canceling, I received an email clearly stating that my subscription would end on February 17, and based on this information, I believed that no charges would be applied. However, despite t...

I started a 7-day free trial for Adobe Stock and canceled my subscription before the trial period ended. After canceling, I received an email clearly stating that my subscription would end on February 17, and based on that information, I assumed I would not be charged. However, despite this, I noti...

In January, I signed up for a one-week free trial of Adobe Premiere Pro for a school assignment. Before the trial period ended, I canceled the subscription and closed my account. Despite this, when the billing date arrived, $18 was charged to my Yapı Kredi Bank card. At that time, I was unable to f...

In January, I signed up for a one-week free trial of Adobe Premiere Pro for a school assignment. Before the trial period ended, I canceled the subscription and closed my account. Despite this, when the billing date arrived, $18 was charged to my Yapı Kredi bank card. At that time, I couldn’t find an...

On February 24, 2026, I signed up through Adobe’s website for the Creative Cloud Pro subscription under a promotion advertised as a “14-day free trial.” During registration, the payment screen only included a note stating that “you will be charged if you do not cancel within 14 days.” However, Adobe...

I downloaded the Adobe Photoshop Express app on my Android phone just to perform a single edit, and I do not recall giving any approval for a yearly subscription. Despite this, on March 5, I noticed that $132 was charged to my card for an unauthorized annual subscription. I contacted Adobe twice vi...

I started a one-week free trial for Adobe Photoshop. I only used the product for one day and, since I was not satisfied, I canceled the subscription before the trial period ended. Despite this, today I was charged $16 for the Photoshop Pro version. Even though I canceled within the trial period, th...

I started a one-week free trial subscription for Adobe’s Photoshop product. I used the software for only one day and, because I was not satisfied, I canceled my subscription before the trial period ended. Despite canceling within the free trial period, I was charged $22 today for the Photoshop Pro v...

Even though I do not have any subscription to Adobe Acrobat Pro, I recently realized that payments have been taken regularly for the past four months. Moreover, these charges were not made to my card, but to my brother’s card, and we had absolutely no knowledge of or consent for these transactions. ...

On January 1, 2026, a charge of $11 was deducted from my Kuveyt Türk bank account under the name “Adobe Saggart, Dublin.” When I checked my Adobe account, I found no active subscriptions or paid plans associated with my email address. Despite this, I noticed that similar charges have been recurring ...

I previously purchased a one-year Adobe Creative Cloud subscription of my own choice. Before completing the full year, I canceled the subscription and also paid a cancellation fee. I was certain that all my subscriptions had been terminated. Despite this, I noticed that for the past two months, I ha...

On January 18, 2026, I started a free trial for Adobe Premiere Pro and canceled the trial the same day. Despite this, $12 was charged to my account. Even though I did not use the product and canceled the trial on time, I find it unfair that I was still charged. Because this charge was made during a...

I previously had a Lightroom plan with Adobe Systems, and I canceled this subscription in November 2025. Despite canceling, €18.60 was charged to my account in both December 2025 and January 2026. Before that, €9.83 had been charged for a long period of time. However, since I completed the cancellat...

I downloaded Adobe InDesign as a free trial through Google. After the trial period ended, payments started being charged to my card as if a subscription had been activated in mid-November, without my knowledge or consent. On the first attempt, approximately $55 was charged. After that, I had to cont...

On October 27, an amount of $13 USD was withdrawn from my bank account by Adobe. However, when I check the payments section in the system, there is no record of me logging into any application and no payments appear on my account. Despite this, money is being withdrawn almost every month. I am very ...

On November 6, 2025, an amount of $11 was withdrawn from my İş Bankası account under the name “Adobe Saggart, Dublin.” When I checked through my Adobe account (e*****@gmail.com), I saw that I have no active subscriptions or paid plans. In addition, this withdrawal has been repeating periodically for...

On November 7, I signed up for the 7-day trial of Adobe Photoshop using my Enpara debit card. Even though it was supposed to be a trial, $13 USD was withdrawn from my account and this amount has not been refunded. I previously signed up for a trial of Adobe InDesign in the same way, and the charge w...

On August 13, 2024, I purchased a monthly plan through the Adobe app with the order number AE03865300014ETR. I only used the first month and then immediately canceled my subscription. However, despite this, I continued to be billed in the following months without my knowledge. I noticed this in Nove...

On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, ...

For about two months, even though $9 USD has been automatically withdrawn each month from my bank card under “adobe.com saggart Dubl ie” for my Adobe Cloud Desktop membership, I cannot access any Adobe Creative Cloud applications. When I try to sign in to the apps, I am shown new membership and pric...

I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...

On October 5, 2025, I started a free trial of Adobe Premiere Pro. However, before my trial period had even ended, an amount of ₺1,267 was charged to my account under “Adobe.com Saggart”. I still had four days remaining in my trial, and this charge was made without any notification or my consent, whi...

Last year, I purchased an Adobe Photoshop monthly subscription for a school project. Once my assignment was completed, I canceled the subscription—or so I thought. Despite confirming the cancellation, Adobe has continued to charge me ₺350 every month for a service I haven’t used in a long time. Wha...

I signed up for a free trial of Adobe Creative Cloud’s 100GB storage plan just to check it out. I never used the service, and I certainly never intended to subscribe—but now Adobe is trying to charge me every month, and I can’t cancel it. I’ve tried repeatedly to stop the billing, but the cancellat...