Even though I do not have any subscription to Adobe Acrobat Pro, I recently realized that payments have been taken regularly for the past four months. Moreover, these charges were not made to my card, but to my brother’s card, and we had absolutely no knowledge of or consent for these transactions.
Although I previously filed a complaint about this same issue and requested cancellation, charges have continued for the past four months at $9 per month, totaling $36. Despite not starting any subscription knowingly, signing any agreement, or giving any authorization, these payments have continued, causing me financial harm.
I demand that Adobe fully refund the total of $36 taken from my brother’s card over the last four months without our knowledge or consent, and that the related Adobe Acrobat Pro subscription be immediately and permanently canceled. I also request a clear written explanation of how and with what authorization this subscription was initiated.
On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, ...
I previously purchased a one-year Adobe Creative Cloud subscription of my own choice. Before completing the full year, I canceled the subscription and also paid a cancellation fee. I was certain that all my subscriptions had been terminated. Despite this, I noticed that for the past two months, I ha...
On January 1, 2026, a charge of $11 was deducted from my Kuveyt Türk bank account under the name “Adobe Saggart, Dublin.” When I checked my Adobe account, I found no active subscriptions or paid plans associated with my email address. Despite this, I noticed that similar charges have been recurring ...
Adobe increased my subscription fee from ₺106 to an unreasonable ₺689 without my knowledge or explicit consent and charged my credit card without authorization. This action clearly violates Consumer Rights and ethical business standards. The sudden price increase, executed without any prior notice o...
I recently terminated my Adobe membership, but to my dismay, unauthorized charges are still being deducted from my account. This situation feels like a blatant act of theft, and I am deeply troubled by the lack of communication and transparency in this matter. Having taken the necessary steps to can...
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