Adobe won’t let me cancel my membership, how can I permanently stop the recurring charges?

Xolvie
Xolvie Resolution Specialist October 15, 2:09 pm

Allow 24 hours and try again if Adobe doesn't show you the "Cancel my plan" choice. Sometimes it's hidden while a payment is being processed.

If you're still having trouble, chat or email Adobe's support, make it clear that you want to cancel any future auto-renewals, and ask for proof in writing.

Also, call your bank or credit card company and ask them to stop Adobe from charging you again. Many banks have a choice to "stop recurring payment" or "chargeback."

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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