Allow 24 hours and try again if Adobe doesn't show you the "Cancel my plan" choice. Sometimes it's hidden while a payment is being processed.
If you're still having trouble, chat or email Adobe's support, make it clear that you want to cancel any future auto-renewals, and ask for proof in writing.
Also, call your bank or credit card company and ask them to stop Adobe from charging you again. Many banks have a choice to "stop recurring payment" or "chargeback."
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
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