I placed an order from Shein to be delivered to Lebanon, and the shipment is being handled by iMile. According to the tracking information, my package arrived at Riyadh Airport on 8 April and has been stuck there for more than nine days with no further tracking updates or movement. The shipment is s...
"Thanks to SHEIN, but they need to choose their couriers more carefully."
I placed an order from Shein to be delivered by iMile to Gingindlovu, Kwa-Zulu Natal, South Africa. On Thursday, 5 March 2026, I received a WhatsApp notification from iMile stating that my package was out for delivery. However, more than a week has passed since that message and nothing has been deli...
I placed an order with Shein that included, among other items, a dress. The parcel was delivered to me by iMile on 06/12/2025, and when I received it the box was broken and one item, the dress, was missing from inside. I immediately contacted Shein customer service to explain that the box had arrive...
I placed a Shein order on 6 February for a total of R2100, and the delivery was assigned to iMile to be delivered to me in Cape Town, South Africa. The parcel was supposed to be delivered yesterday, but I have not received it and there have been no proper updates on the tracking since then. Despite ...
I placed and paid for AliExpress order number 3065757753360776 on 5 December 2025 for a set of magic collectible cards, to be delivered by iMile to my address in San Martino in Strada (LO), 268**, Italy. According to the iMile tracking number IM06010000006775, the parcel is marked as “delivered and ...
I placed an order for a dress from Kylie and Marli on 11 January, to be delivered to my address in Geelong, Victoria, Australia. The tracking now shows the parcel as delivered, but I have not received the dress. When I contacted Kylie and Marli about the issue, I was told to get in touch with the de...
I placed an order on Temu to be delivered to my address with IMILE tracking number 6120625983829. The shipment was expected from 3 December and the system shows that it was delivered on 4 January, but I have never received this package at my address. Despite the status saying “delivered”, no package...
I am writing regarding a delivery with iMile to Naples, Italy, which has not been completed for about one month. The shipment with tracking number 6121625930266 has still not been delivered, even though there have been fake delivery attempts recorded in the system. Despite these status updates, I ha...
I placed an order from SHEIN under the order number GSH1QD11A00N30R, which was handed over to Imile for delivery with tracking number 6121225354534. The parcel was first rescheduled on 17 December, and since then, Imile has kept rescheduling the delivery for no clear reason. It has now been about tw...
I am filing a complaint about an undelivered courier shipment with Imile. My parcel, with tracking number 6112625854263, was supposed to be delivered to me in South Africa, but it has still not arrived. When I track the parcel, the system shows that the package has successfully passed the recent pro...
I placed an order for clothes to be delivered to Kraaifontein, Cape Town, with delivery expected on the 15th and again today. Instead of receiving my parcel, I got a message from Imile saying the driver could not find me, even though I was available and waiting for the delivery. This situation has l...
I placed an order from Shein with order number GSH1QS18000MMQQ, to be delivered to Dubai. The delivery was initially scheduled for 7 December, then it was rescheduled to 10 December, then again to 11 December, and I still have not received my package. I am really tired of waiting and the constant da...
I placed an order from Shein to be delivered to 9 Halcey Cl, Cannington, Australia, under order number 6120225128744. The order contained clothes, earrings, a wig, and wig accessories. However, the tracking shows that the parcel was delivered yesterday to the wrong address, specifically to 9A Halsey...
I placed an order for a watch from 6th Street, to be delivered by iMile to Dubai, Cinemacity Fountainview, with a promised delivery date of 3rd of December. As of today, the parcel has still not been delivered, and this delay and the way the delivery attempts have been handled have caused me a very ...
"Thanks for your immediate action and assistance in solving the problem."
My wife's parcel was not received, and iMile tracking says the driver had an accident on 11/11/2025 and again on 14/11/2025. The tracking number is 3781054693848. Her name is Vivienne B***, and the delivery address is 157/3 Cashel Street, Pasadena 50**. Please call 0402852*** or 0409071***, or arran...
My package was marked as delivered with a photo, but I didn’t receive anything. I was at home all day, and the iMile delivery driver didn’t bother to call me before dropping the item on the porch. Now I can’t find my package, and it’s missing. The delivery driver is the cause of this problem. I want...
Imile stated that my parcel was robbed and that they needed 7–14 days to process my VAT and duty refund. It has now been three months, and they keep giving me excuses about backlogs. I just want my money back — they are not professional. It’s a lot of money for them to simply take because my parcel ...
My order shipped with iMile Logistics was marked as arrived in Istanbul and cleared through customs on June 25, but since then, I haven’t been able to get any updates or information. I’ve heard that if a package stays in customs for more than 20 days without being released, it is returned to the sen...
"Problem solved, thanks!"
Working with iMile has been a huge pain. They first said my address was wrong and that they couldn't deliver my product. When I called customer suppor...
iMile said my package was delivered however it was never delivered. I never received even a call. They said there was a proof of delivery but it was never delivered. I was never contacted or anything like that. I'm very disappointed and want to know what I can do to get my package that they claim th...
I didn’t receive my parcel, and iMile has rescheduled my delivery for the fifth time with no reason. This company is terrible, and I will never order anything from SHEIN again because of this poor delivery service. Why has my parcel not been delivered, if I may ask? There has been no communication a...
According to the tracking information, my package arrived in İstanbul on June 12 and supposedly cleared customs the same day. But since then, I haven't received any updates whatsoever. It’s been days, and I’m completely in the dark about where my shipment is or when it will be delivered. What makes...