Unauthorized Annual Subscription Charge From Adobe App

Emine
Adobe
9

I downloaded the Adobe Photoshop Express app on my Android phone just to perform a single edit, and I do not recall giving any approval for a yearly subscription. Despite this, on March 5, I noticed that $132 was charged to my card for an unauthorized annual subscription.

I contacted Adobe twice via email regarding this transaction and requested a refund. In both cases, I was made to wait 7 days before receiving a rejection of my request. Even though I only downloaded the app for a one-time use, I do not accept being charged for a yearly subscription without my knowledge or explicit consent.

I am requesting a full refund of the $132 annual subscription fee that was charged to my card through Adobe Photoshop Express.

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