What does Philips warranty cover?
After the date of purchase, Philips offers a specific warranty on its products. As long as a valid proof of purchase is presented within the qualifying period, defects brought on by poor materials and workmanship will be corrected or replaced at Philips' expense. Please review the details of the product warranty for any exclusions that may apply to it. Warranty policies for Philips TVs, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation products, Automotive Mobility accessories, water care, and Lamps are among the different categories of products; warranty times vary based on these categories.
How do I claim a Philips warranty?
Proof of purchase (POP) is required to claim Philips's warranty for a new product. Be sure the product is handled correctly and used according to its instructions. Also, check your product's warranty before claiming it. The warranty period starts when you buy the device and expires when the warranty literature says it does. Customer service may ask for more information or troubleshoot the issue over the phone.
Why is my Philips TV screen so dark?
Cable connection issues commonly cause TV black screens, issues with input devices, or outdated firmware updates. In the worst-case scenario, the power supply board could have malfunctioned. However, perhaps the most common cause of a black screen is connection issues, so it can be said that a loose cable might be causing this problem.
How do I get a refund from Philips?
The company has varying refund policies. Regarding Philips' top innovations listed on their website, follow these steps: Sign up as a My Philips member and register your new product purchased from a local authorized retailer within 30 days of purchase. Use the product for a minimum of 7 days to a maximum of 30 days. If you are unsatisfied with the product, complete the money-back guarantee Claim Form provided by Philips. Return the product, in its original packaging, with the official Claim Form and the original purchase receipt within 30 days of purchase to Philips Consumer Care.
How can I contact Philips?
To contact Philips during their customer service hours, Monday through Saturday, from 9 am to 9 pm EST, you can call their customer support line at 1-833-259-1605 for subscription support. Their customer service hours are from 9 am to 6 pm ES on Sunday. You can also reach out to Philips for support through their online support portal at 1-866-309-3263 or by engaging in a chat on their website at www.usa.philips.com.