I purchased the Philips Avent SCY906/1 baby bottle. After buying it, we were only able to prepare formula twice. On the third use, when we followed the instructions in the manual and kept the bottle in boiling water for five minutes, it melted and became unusable. I contacted Philips customer service about the issue, but they told me it was due to user error. However, the product manual clearly states to boil it for five minutes. If this causes damage, then the instructions should be corrected or removed. It’s surprising that a company would not stand behind a product that costs this much. The lack of attention to our feedback and complaint is also disappointing. Thank you for selling a product you refuse to take responsibility for. I request a replacement for the item and for my grievance to be resolved.
I purchased a Philips 7000 Series upright vacuum cleaner from Vatan Bilgisayar, and after a short period of use the motor protection cover started to melt. Due to this melting, the device takes in air from that area and the vacuum cleaner no longer provides proper suction. I took the product to Vata...
Unboxing my Philips Airfryer revealed an unpleasant surprise. I eagerly turned it on the day it arrived, only to discover that it did not heat up at all. Instead, it makes a constant motor noise before shutting down. Regardless of whether I set it for 5 or 10 minutes, it cycles between working and s...
In January 2023, I bought a Philips Avent straw cup from Ebebek. However, it was broken. My baby could only use it for one day. After that, he couldn't. When I went to Ebebek to get service or a refund, they told me they couldn't help because my problem was with Philips. They wouldn't give me a refu...
On October 15, 2023, I placed an order with Amazon for the Philips Avent SCF870/22 Steam Cooker and Blender, and I received it three weeks later on October 19, 2023. Today was the day I was finally able to test it out, but unfortunately, the blender component isn't operating properly. I have been at...
It has been 6 months since I bought the Philips 8000 Series Aqua Plus vertical vacuum cleaner, although we used it very carefully due to complaints on the internet, the long piece of plastic broke in two. When I examined the piece, I realized that it was fixed only on 3 sides, and the original broke...
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