Even though I have never used the LivU app, I discovered that on June 21, 2025, my Akbank account was charged four separate times in the amount of $10 each, all on the same day and for the same amount. These charges were made without my knowledge or authorization.
I did not sign up for any membership, subscription, or make any purchase through the app.
I have not yet contacted either Akbank or LivU regarding these transactions; however, I am requesting a full refund of the total amount withdrawn from my account without my consent. I also want LivU to investigate how these transactions were processed and resolve my financial loss as soon as possible.
Even though I no longer actively use the Livu app, charges were made through my account without my knowledge or consent. When I later realized what had happened, I learned that my sibling had made multiple in-app purchases using my credit and debit cards. The transactions were processed through my r...
I’m filing a serious complaint against the Livu app. I have never created an account or used any services connected to this platform. Despite that, my bank card was charged 16 separate times, totaling ₺1876—without my consent or authorization. This is a blatant case of unauthorized transactions, an...
I’m shocked and extremely angry with Livu. I don’t even have a membership or active subscription on the app, and yet three separate charges were made to my card, totaling ₺776. What’s even more outrageous is that I never received any confirmation or approval code for these transactions. How can Livu...
LivuChat has been repeatedly withdrawing money from my account without my authorization! I never approved these charges, yet they keep happening, and I have no control over it. This is completely unacceptable! I demand a full refund for every unauthorized charge. I have no connection to these trans...
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