LivU Support Not Responding After Missing Coin Purchase

January 16 11:28 PM87

On January 15, 2026, at 2:55 AM, I made a bank transfer payment of $8 through GPay to purchase coins for my LivU account. The app stated that I would receive 1,300 coins in return for the payment. However, even after four days, no coins have been credited to my LivU account.

During this time, I submitted support requests through live chat and other available channels to both GPay and LivU, but I have not received any response. I neither received the promised service nor a refund for the amount I paid.

My LivU ID number is 4292615850, and my username is Burak. I am requesting that either the promised 1,300 coins be credited to my account immediately or that the $8 payment be refunded in full.

Comments

Similar Complaints

I Face Livu Ignored My Complaint After Coins Didn’t Load Post-Purchase

August 13, 2025 2:08 AM279

On August 13, 2025, I purchased ₺1,440 worth of coins (stones) on the Livu app using my Yapı Kredi bank card. The paymen...

LivU App Charged Me but Did Not Deliver Full Coin Package

December 20, 2025 3:59 PM82

On December 20, 2025, at 3:04 PM, I purchased a 990-coin package through the LivU app using my debit card for $1 (conver...

Livu Charged Me but Didn’t Deliver My Coins

November 15, 2025 7:05 PM241

On November 15, 2025 at 17:30, I purchased 1,500 coins on Livu for $2 using my bank account. The transaction was approve...

I Face Livu App Didn’t Deliver Purchased 990 Coins to My Account

August 7, 2025 7:32 PM260

I purchased 990 coins on the Livu app, but the coins were never added to my account, even though the payment was success...

I Bought 5,000 Coins on Livu but They Never Reached My Account

May 26, 2025 8:44 PM407

I purchased 5,000 coins on Livu earlier today, but they still haven’t been added to my account. I paid through a bank tr...