PHILIPS Refused to Honor Warranty for My Faulty OneBlade Pro Shavers

While returning from Europe, I bought two Philips OneBlade Pro shavers. When I got home and tried to use them, one of them didn’t work at all, and the other broke down after 1-2 months. Since Philips products come with an international warranty, I went to an authorized Philips service center. I showed them my products and the receipt. They told me the product has a chronic issue with its motherboard and needs either a motherboard replacement or a brand-new replacement. After some time, they informed me they wouldn’t repair the products. They told me to go back to where I purchased them. This decision was not made by the service center I visited but by Philips Turkey. The same product is available in Turkey, so it should have been repaired, replaced with a new one, or exchanged for a different model. Yet, I faced this disappointing situation. I then contacted the place where I purchased the items abroad, and they asked for a document from the service center confirming that the products were inspected, and the issue was not caused by user error. However, the service center refused to provide this document. I had extensive discussions with Philips, but they made the process as difficult as possible. It was clear they were doing everything they could to avoid repairing the products. This situation has affected my budget significantly, while Philips benefited unfairly. There are authorized service centers in name only, but there is no real service. I never expected Philips to reach such a substandard level.