I purchased a Philips 7000 Series upright vacuum cleaner from Vatan Bilgisayar, and after a short period of use the motor protection cover started to melt. Due to this melting, the device takes in air from that area and the vacuum cleaner no longer provides proper suction. I took the product to Vatan Bilgisayar and they sent it to the authorized service, but the device was returned to me as “user fault”. I completely disagree with this assessment, because this kind of melting in the motor protection cover is not something that should occur under normal use. I have the invoice and purchase documents for the product. I request that the faulty product be taken back and that my money be refunded, as I do not trust the safety and performance of this vacuum cleaner anymore.
I got this Philips XC8049/01 Vertical Cordless Vacuum Cleaner, but turns out it had a major issue - the exact same one I faced. So, when I opened the box, saw that the push latch on the long metal tube that connects to the machine was busted. They totally sent a messed up product. Called, Vatan Bilg...
On 06/04/2023, I purchased a Philips SpeedPro cordless upright vacuum from 'Tema Marketler Zinciri', but the rotating mechanism inside the bottom head has broken twice despite me paying for repairs each time. The service center claims that dust, hair, and similar debris accumulate around the mechani...
Hello, I've had the Philips XC8049 vertical vacuum cleaner for 8 months and have had a common problem with the plastic on the top of the pipe breaking. When I contacted Philips for help, I received no response. They referred me to their service department, which informed me that the product was no l...
I had previously purchased a Philips coffee machine from Vatan Bilgisayar, but I had to return it to them for warranty repairs due to a defect. They delivered the machine to an authorized service center. Without listening to or understanding my request for replacement rather than repair, the lady at...
I purchased a Philips 55Oled707 model TV from Vatan Bilgisayar in Sultanbeyli on February 23, 2023. The installation was completed on February 24, 2023, but when I began watching TV, it kept turning off and entering screen cleaning mode for hours before returning to normal. Even when I pressed the p...
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