I purchased a Philips PSG7040 steam generator iron on October 18, 2024, and it has broken down twice since then. The first issue was that steam, instead of coming from the iron, started leaking from the sides of the boiler. It was sent to service and returned. However, soon after, it began dripping water from underneath. During the first service, they also found that the gasket in the descaling section was faulty and replaced it. Despite contacting customer service multiple times and explaining that the product was defective and should be replaced since it had issues within the first six months, they kept stalling me. They took the product again, supposedly fixed it, and sent it back, claiming they needed to confirm the defect. Philips has not only failed to stand by their product but has also disregarded my legal rights. I don’t think I will ever purchase anything from this brand again.
I bought the Philips DST8050/20 Azur Steam Iron on April 30, 2023, however it stopped heating and flashed an error warning on the screen. On February 5, 2024, I brought it to the approved service center, S**** K****-Deniz Elektronik, for repairs. They said it was mended within a day and asked me to ...
The fact that the Philips steam boiler iron that I purchased on April 22, 2021, has broken down well before the two-year mark and that I am unable to get it repaired is a source of immense aggravation and discouragement for me. It was suggested that I take it to the main office, but I was warned tha...
My Philips All-in-One Cooker steam cooker, which I bought from MediaMarkt on August 30, 2023, broke down on March 3, 2024. Since I purchased it from MediaMarkt, I took it directly to the store, and they managed the service process. I am glad I followed this route. The product reached the service cen...
I purchased the Philips Azur8050/20 iron with high hopes, but my experience quickly turned into a frustrating ordeal. After only two uses, the iron failed to heat up and started leaking water during the third attempt. I bought it from Teknosa, but their response was worse than all, they refused to a...
We purchased a Philips iron towards the end of last year, but within just 2 weeks, it started leaking water. The same issue occurred three times, prompting us to request a replacement with a new iron. It took approximately 3 weeks for our request to be approved. However, even after 1.5 months, we st...
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